Ashtead, KT21
4.9/5, 48 reviews
100% recommended
97% sales valuation accuracy
97% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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2019 Estate & Letting Agent Awards


“We would not hesitate in recommending Cairds Ashtead. They recently ......”

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Apr 29,2010
Minithumbup
By: 'Jodilynne'
Apr 29,2010
1 people found
this helpful
We would not hesitate in recommending Cairds Ashtead. They recently sold our property and provided a friendly yet professional service which made us feel like truely valued clients. Everybody in the office made an effort to know who we were so whenever we contacted them we had someone to talk to. We have sold property in the past and have found it frustrating keeping the estate agents in touch, however it was the complete opposite with Cairds, they kept in frequent contact and always kept us up to date. Ten out of ten!
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Opening Hours
Address

V&H Homes
35 The Street
Ashtead
Surrey
KT21 1AA
01372 221 678

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £280,000 £890,000
Lettings 0% 0% No Data No Data
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 37 0 10 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings
Latest Properties

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“Thoroughly recommend. Sold our house super q......”

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Jul 30,2019
Minithumbup
By: 'Helen Richardson'
Jul 30,2019
0 people found
this helpful
Thoroughly recommend. Sold our house super quick and kept us updated at all times through the sale process. Courteous and very professional....
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“Our experience with V&H was a very positive o......”

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Jul 22,2019
Minithumbup
Maria
Edward
By: 'Tricia Stinton'
Jul 22,2019
0 people found
this helpful
Our experience with V&H was a very positive one. Both Maria and Ed were excellent as keeping us informed on all matters relating to our sale and purchase. They were very knowledgeable, had very consultative approach and were very easy to deal with throughout....
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“Professional Team...”

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Jun 05,2019
Minithumbup
Maria
By: 'Jan Howard'
Jun 05,2019
0 people found
this helpful
I cannot recommend V&H highly enough. They are such a professional team. I worked more with Maria who is so knowledgeable, personable and conscientious. Maria always went the extra mile to resolve any issues and I admire her commitment to her job. I couldn't ...
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Comment on agent fees
Competitive rate for how much work is involved.
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“Excellent...”

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May 13,2019
Minithumbup
Maria
Edward
By: 'Natalie'
May 13,2019
0 people found
this helpful
We used V&H to sell our home and received absolutely fantastic service from valuation to completion. We felt like we were in very safe and competent hands throughout. Would strongly recommend....
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Comment on agent fees
Competitive
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“Sale of property...”

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May 09,2019
Minithumbup
Maria
By: 'Richard'
May 09,2019
0 people found
this helpful
V&H Homes carried out the sale of my property to a very high standard. The communication was excellent and so were the regular updates which included discussions with all parties within the chain. Maria was brilliant with ensuring I knew exactly what was happening ...
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Comment on agent fees
A brilliant all round service
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“Fetcham Sale...”

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Apr 30,2019
Minithumbup
Maria
Edward
By: 'fetcham sale'
Apr 30,2019
0 people found
this helpful
we used V & H for the sale of a property within Fetcham, from beginning to end the team supported us in every way possible, their communication skills were excellent providing regular updates and negotiations as required. overall an excellent service that i would recommend 100%...
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Comment on agent fees
good and in line with expected.
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“Outstanding service...”

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Apr 16,2019
Minithumbup
Maria
By: 'Mrs Jones'
Apr 16,2019
0 people found
this helpful
Buying and selling houses comes in the top 3 most stressful experiences so choose your estate agent wisely! I cannot praise V£H Homes,and in particular Maria, more highly. In fact I have used their services twice. An easy decision. Maria is passionate about her ...
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Comment on agent fees
Good
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“Fantastic Agents...”

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Apr 09,2019
Minithumbup
Edward
Paul
By: 'Lara'
Apr 09,2019
0 people found
this helpful
Would highly recommend this agent. We have moved locally now several times and have used a couple of agents and toyed with the idea of going online. These guys have provided a fantastic, honest service from start to finish, no cheesiness, just got on and ...
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“Friendly staff, good service, some room for improvement!...”

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Mar 04,2019
Minithumbup
Maria
Edward
By: 'Leia'
Mar 04,2019
0 people found
this helpful
The staff at V&H Homes are all lovely and their responses regarding queries etc were always timely. The service was average, on our side we felt we had to chase frequently for updates so would have appreciated some more proactive contact from the agent. ...
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“Our move...”

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Jan 19,2019
Minithumbup
By: 'Kathryn Nallen'
Jan 19,2019
0 people found
this helpful
V and H Homes have been absolutely brilliant throughout our move, especially Maria, Ed and Hayley. They always communicated so well after viewings which we really appreciated. They were all so friendly, professional and efficient. I would highly recommend them to anyone selling their home....
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Comment on agent fees
Good
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“First class service...”

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Oct 31,2018
Minithumbup
Maria
Edward
By: 'M phenix'
Oct 31,2018
0 people found
this helpful
V & H cannot be faulted. Their professionalism, help and friendliness every step of the way was very much appreciated. We would highly recommend them. Thank you for a first class service....
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Comment on agent fees
Worth every penny
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“I am extremely pleased with how well V&H have ......”

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Oct 11,2018
Minithumbup
Paul
Maria
By: 'Gulay'
Oct 11,2018
0 people found
this helpful
I am extremely pleased with how well V&H have dealt with the sale of my property . They were professional and efficient ....
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Comment on agent fees
Happy with how fair the fees are
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“Finally got there...”

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Oct 02,2018
Minithumbup
By: 'MEB28154'
Oct 02,2018
0 people found
this helpful
During the course of a long drawn out sales/purchase all the staff constantly kept us up to date and worked hard to accomplish a happy ending on both selling our property and in the purchase of our new property. Thanks to you all....
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Comment on agent fees
Happy.
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“So pleased we chose V&H Homes...”

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Jul 30,2018
Minithumbup
Edward
Paul
By: 'Sarah R'
Jul 30,2018
1 people found
this helpful
We were initially a little sceptical that an agent in Ashtead would be the right choice for a house sale in Epsom (Woodcote Estate) but we are delighted we appointed V&H Homes. Throughout the process everyone involved was enthusiastic, kept us informed and appropriately ...
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Comment on agent fees
Market Rate
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“A successful exchange...”

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Jun 19,2018
Minithumbup
Paul
By: 'David Charles Brooks Wilson'
Jun 19,2018
0 people found
this helpful
I cannot praise Maria and Paul enough, they handled our exchange with energy and complete professionalism. Maria was outstanding and frankly of more use in the process than our own lawyer ! Without here inventions I am not sure this exchange would have happened...
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Comment on agent fees
in the market place
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“Maria Gliddon at V&H Homes is a Star Agent!...”

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Apr 12,2018
Minithumbup
Paul
By: 'Mrs D Williams'
Apr 12,2018
0 people found
this helpful
We are very pleased with the sale of our property via Maria Gliddon at V&H Homes. This is our second property we've sold via V&H Homes and we will certainly use them again. Our property sale became a long process due to freehold/...
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Comment on agent fees
Reasonable
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“Thanks to all the team at V&H, it was ......”

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Dec 11,2017
Minithumbup
By: 'Steve and Ronwen'
Dec 11,2017
0 people found
this helpful
Thanks to all the team at V&H, it was a good experience for us and we achieved a good final outcome. Special thanks to Maria for steering us through some difficult twists and turns....
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Comment on agent fees
Acceptable
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“A great house purchase experience from V&H Homes.Maria ......”

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Dec 04,2017
Minithumbup
Kate
By: 'Great house purchase'
Dec 04,2017
0 people found
this helpful
A great house purchase experience from V&H Homes. Maria is extremely knowledgeable, thoughtful and makes you feel at ease. The staff at both branches are very friendly. A thank you goes to Kate who showed us around the property. I would recommend V&H ...
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Comment on agent fees
Not applicable
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“Very pleased with the service we received from everyone at ......”

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Aug 15,2017
Minithumbup
Edward
By: 'JMW1967'
Aug 15,2017
0 people found
this helpful
Very pleased with the service we received from everyone at V&H Homes. Special thanks to Ed, Maria, Nicola and Christian who always kept us up to date and made a stressful proceed easy. Highly recommended!...
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“Would like to say a big thank you to all ......”

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Aug 03,2017
Minithumbup
Edward
Paul
By: 'Kelly & Del (Ashtead)'
Aug 03,2017
0 people found
this helpful
Would like to say a big thank you to all the staff at V&H in Ashtead great professional service. Ed kept us fully informed sale went smoothly would highly recommend the team at Ashtead Branch...
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Comment on agent fees
Average Fees
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“All the staff were very friendly and helpful, they kept ......”

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Apr 05,2017
Minithumbup
By: 'Kay'
Apr 05,2017
0 people found
this helpful
All the staff were very friendly and helpful, they kept us informed on a regular basis on what was happening with our property offering appropriate advice when needed.and. I always felt I could contact then whenever I had a query....
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Comment on agent fees
Acceptable, In line with other estate agents considered.
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“Fantastic service! We sold and bought with V and H ......”

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Mar 22,2017
Minithumbup
Edward
By: 'V'
Mar 22,2017
0 people found
this helpful
Fantastic service! We sold and bought with V and H Homes and I can't fault them. Professional, understanding, patient, conscientious. They show initiative and are great at communication with all invested parties....
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“We used Ed and Maria when we were selling our ......”

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Mar 13,2017
Minithumbup
Edward
By: 'Julian and Helen Harvey'
Mar 13,2017
0 people found
this helpful
We used Ed and Maria when we were selling our home. We found them both to be highly professional and approachable at all times. We were in a complicated chain and under time pressures to get an offer on our house having been with another ...
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Comment on agent fees
Good
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“Julia & Robert Aylward wish to thank all the V&H ......”

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Sep 06,2016
Minithumbup
By: 'Julia & Robert'
Sep 06,2016
0 people found
this helpful
Julia & Robert Aylward wish to thank all the V&H team, particularly Paul Maria & Edward, for all the hard work & patience in the sale of our house....
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Comment on agent fees
Good
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“In a postive way, I would say that V&H ......”

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Feb 24,2015
Minithumbup
By: 'Luke Burrows'
Feb 24,2015
0 people found
this helpful
In a postive way, I would say that V&H agents came across very smooth, polished and professional with their approach to sales. Not pushy, listened to our concerns, but were clever with how they turned any negatives around to get ourselves (the buyers) to ...
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Comment on agent fees
No comment - wasn't paid by me
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“Right from the start, the staff showed enthusiasm and drive. ......”

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Feb 12,2015
Minithumbup
By: 'Nigel Whitty'
Feb 12,2015
0 people found
this helpful
Right from the start, the staff showed enthusiasm and drive. Their confidence and commitment to achieving the best price convinced us that they would strive to meet our expectations....
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“The agent was excellent throughout. They advised us on a ......”

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Feb 10,2015
Minithumbup
By: 'Amanda Elsdon-Dew'
Feb 10,2015
0 people found
this helpful
The agent was excellent throughout. They advised us on a realistic price, which was achieved. They gave us helpful but non pushy advice whenever we asked. They insisted on showing potential buyers round, and were punctual and reliable over that. They took a personal interest; ...
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“We received an excellent service from V&H Homes. They ......”

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Dec 19,2014
Minithumbup
By: 'Sam'
Dec 19,2014
0 people found
this helpful
We received an excellent service from V&H Homes. They helped us in every step of our sale and I only can describe them as "skilled, absolutely professional and highest in the rank"....
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“Our property hunt has spanned 3 years & V&H homes helped ......”

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Nov 01,2014
Minithumbup
By: 'Buyer & Seller'
Nov 01,2014
0 people found
this helpful
Our property hunt has spanned 3 years & V&H homes helped us to finally find our forever home! We bought & sold (within hours) through them & the whole process was stress free & we were kept up to speed all the time. Thank you for great customer service!...
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“Even my children noticed how effective and efficient V & H ......”

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Oct 28,2014
Minithumbup
By: 'Cornwall'
Oct 28,2014
0 people found
this helpful
Even my children noticed how effective and efficient V & H homes were from the moment we signed the contract with them. The pre-marketing advice around the house was excellent. Once on the market, the board was up very quickly, first viewing happened on the same ...
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Comment on agent fees
Agent worked hard for the fees, which were fair.
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Staff picture Paul
(9)
Staff picture Edward
(11)
Staff picture Kate
(1)
Staff picture Maria
(9)
No image available Tom
(0)

Tenant Fees

Holding Deposit (per tenancy)

Holding deposit - A maximum of one week's rent

Last updated on 04/06/2019, 2:56 PM by Victoria Aboud, Office Manager

Tenancy Deposit

Security deposit - Five weeks' rent, rising to six week's rent when the annual rent is in excess of £50,000

Last updated on 04/06/2019, 2:56 PM by Victoria Aboud, Office Manager

Overall Fees

Rent and Utility bills - Payable as outlined in the Tenancy Agreement

Last updated on 04/06/2019, 2:56 PM by Victoria Aboud, Office Manager

Pending

Unpaid rent - Interest at 3% above the Bank of England base rate, as outlined in the Tenancy Agreement

Last updated on 04/06/2019, 2:57 PM by Victoria Aboud, Office Manager

Lost Keys

Lost Keys - Tenants are liable for the cost of replacing any lost keys or security device, including a change of lock or replacement of device if required

Last updated on 04/06/2019, 2:57 PM by Victoria Aboud, Office Manager

Pending

Amendments of Tenancy Agreement at Tenant's Request - £50 per change

Last updated on 04/06/2019, 2:58 PM by Victoria Aboud, Office Manager

Early Termination(Tenant’s Request)

Early Surrender of the AST at Tenant's Request - Should a tenant need to surrender the tenancy early and the Landlord agrees to re-let the property, the liability for the payment of rent will end once a new tenant is found and takes up occupation. However, the tenant will still need to cover the Landlord's costs in surrendering the tenancy and re-letting the property

Last updated on 04/06/2019, 2:59 PM by Victoria Aboud, Office Manager

Overall Fees

For any individual tenant not renting a property under an Assured Shorthold Tenancy the following charges are also payable:
• Tenancy Administration charge - £180 per tenancy
• Reference charge - £60 per tenant or guarantor
• Check-in charge - £120 per tenancy
• Renewal charge - £60 per renewal

Last updated on 04/06/2019, 2:59 PM by Victoria Aboud, Office Manager

Overall Fees

If a tenant decides to rent a property through us in the name of a business or company the tenancy administration and reference charge will be £480 for a new tenancy and £120 for every renewal

Last updated on 04/06/2019, 3:07 PM by Victoria Aboud, Office Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:18 PM 28/08/2018 by allAgents

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Branch - Ashtead, KT21