“DO NOT RENT FROM THIS COMPANYFrom start to ......”
1 Star Review
Oct 23,2022
By:
'Gemma'
Oct 23,2022
Branch: Nottingham, 6th Floor City Gate East Tollhouse Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG9
Branch: Nottingham, 6th Floor City Gate East Tollhouse Hill
Lettings (as a Tenant)
Postcode: NG9
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DO NOT RENT FROM THIS COMPANY
From start to finish the quality of service was AWFUL. We had issues immediately after moving in which we reported, only for them to be ignored for months. Then if they did finally send someone, the issue was never solved. In fact, when the washing machine was broken and I asked for someone to come and repair it, I was sent the washing machine manual and told to fix it myself!!
and now, I have (thankfully) moved out about 3 months ago and still we are fighting with sandstone/grant to get our deposit back. Now they are practically impossible to get a hold of- however the communication was impeccable from them when it was time to actually PAY this deposit.
considering all 5 of us are students, this behaviour is absolutely appalling.
DONT NOT RENT WITH THIS COMPANY!!
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