Mar 05,2013
Minithumbup
By: 'Pauline Kitching'
Mar 05,2013
5 people found
this helpful
Andy Taylor was very good from the start,he kept me inform on a almost daily basis what was happening,what was not.I did\'nt feel at anytime that i was unaware what was going on,which is a very important part of buying a new home.He was confident, had a good listening ear,when he said he would do somethink he did.There was a few times when i spoke to the other staff again good and what they could not answer they found out and got back to meI would recommend them.Andy made the move as stressless as he could for us.Thankyou.
Was this helpful? Yes
By: Express Customer Care Team
Mar 07, 2013
Dear Pauline,
Thank you for taking the time to write such a great review. We are thrilled to have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide you with the service you want and work hard to live up to our commitments. We've made great progress and laid very firm foundations, but there's always more to do. Feedback on where we have delivered a great customer experience is always very valuable to us. We will make sure your feedback is passed on to Andy
Warm regards

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