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Feb 26,2013
Feb 26,2013
13
people found
this helpful
this helpful
the property was riddled with problems that Blix did not tell us about or want to fix when we told them about it. We had rented a small studio flat for six months, but the constant problems made us leave 2 months early.
First, there was the internet - or more the lack of it. there was little to no signal and skypeing or even emailing was impossible. funnily enough, the price of internet usage is included in the lease agreement, but after weeks of complaining and being promised someone would come and take a look at it, absolutely nothing happened. Actually something did happen: someone came in to our flat - without us being told, without us being there - and installed a router that did not work. What can I say? Knowing someone will just walk into your apartment without your consent is really a comforting feeling.
Second were the problems with the plumbing and window. there was a horrible stench coming from the drain pipes in the bathroom that we were unable to get rid of. It was clearly a problem with the plumbing and Blix did nothing - NOTHING! Not even take a look at it! - to see what the problem might have been. Also, there was water dripping on an electrical outlet (!!!!!!) right below the sink. When I explained on the phone what the problem was, they did not seem interested. After I had documented the occurrence on video and posted it to youtube for the whole world to see, they took notice and had someone come right away.
But that's not all - every time it rained (and in London that's often enough) water would seep in through the window and turn the kitchen area into a nice puddle.
With all these problems, you'd think that Blix properties would have the decency to either fix them or at least offer a discount for having to put up with all of this. Well, they didn't. When asked if we could get a discount, they said no.
so my girlfriend, because we had no signal in the apartment, spent four months night after night, talking to our families, looking for jobs and doing homework IN THE STAIRWELL. Talk about comfort.
But the adventure is not over, no. They were kind enough to let us leave 2 months early and break our contract without having to give them our deposit... but it took them more than 28 days to return our deposit. When I called them to ask why 28 days had passed and they had still not returned it, they said the contract clearly states 28 WORKING days. Good thing I had the contract in front of me and their website open at the time so I could point out to them that the contract and indeed their own site says 28 days.
So a few days later they send me my deposit... but it's less than what I gave them. They still have not replied to why I haven't been completely reimbursed.
It's been two weeks today and nothing. Not even an email.
It is clear that Blix properties is not a company you should do business with. They are unfair cheaters who have no regard for the welfare of their tenants. I DO NOT RECOMMEND THEM
First, there was the internet - or more the lack of it. there was little to no signal and skypeing or even emailing was impossible. funnily enough, the price of internet usage is included in the lease agreement, but after weeks of complaining and being promised someone would come and take a look at it, absolutely nothing happened. Actually something did happen: someone came in to our flat - without us being told, without us being there - and installed a router that did not work. What can I say? Knowing someone will just walk into your apartment without your consent is really a comforting feeling.
Second were the problems with the plumbing and window. there was a horrible stench coming from the drain pipes in the bathroom that we were unable to get rid of. It was clearly a problem with the plumbing and Blix did nothing - NOTHING! Not even take a look at it! - to see what the problem might have been. Also, there was water dripping on an electrical outlet (!!!!!!) right below the sink. When I explained on the phone what the problem was, they did not seem interested. After I had documented the occurrence on video and posted it to youtube for the whole world to see, they took notice and had someone come right away.
But that's not all - every time it rained (and in London that's often enough) water would seep in through the window and turn the kitchen area into a nice puddle.
With all these problems, you'd think that Blix properties would have the decency to either fix them or at least offer a discount for having to put up with all of this. Well, they didn't. When asked if we could get a discount, they said no.
so my girlfriend, because we had no signal in the apartment, spent four months night after night, talking to our families, looking for jobs and doing homework IN THE STAIRWELL. Talk about comfort.
But the adventure is not over, no. They were kind enough to let us leave 2 months early and break our contract without having to give them our deposit... but it took them more than 28 days to return our deposit. When I called them to ask why 28 days had passed and they had still not returned it, they said the contract clearly states 28 WORKING days. Good thing I had the contract in front of me and their website open at the time so I could point out to them that the contract and indeed their own site says 28 days.
So a few days later they send me my deposit... but it's less than what I gave them. They still have not replied to why I haven't been completely reimbursed.
It's been two weeks today and nothing. Not even an email.
It is clear that Blix properties is not a company you should do business with. They are unfair cheaters who have no regard for the welfare of their tenants. I DO NOT RECOMMEND THEM
What agent could do to change your mind?
HONESTY would have been a very good start. clearly, all the people in the building were having problems with the internet and other things. REPLYING to our requests would have been another good point, along with the quality of the replies. "We will look into it" is not very helpful. finally, after all the things they did wrong a formal apology or at least a discount for these problems would have been fair.Attached Filesnbsp;
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Opening Hours
Address
Blix Properties
118 Baker Street
Marylebone,London
Greater London
W1U 6TT
0207 4863891
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £889 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 10 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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Nov 06,2014
Nov 06,2014
0
people found
this helpful
this helpful
Don't book anything via blix properties !!!! We arrived with my boyfriend in London on the 7th October we were supposed to have our apartment on the 11th we had an appointment in their office we went there but nobody was there, I tried to call ...
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Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
AVOID!!!!
They do not refund the deposit, given different reasons!
Now its been 2 months that waiting the deposit and they said they did the refund but no details given - asked to wait 10 days.
Waited 10 days for money transfer but find out the it is ...
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What agent could do to change your mind?
They need to shut down the business!Attached Filesnbsp;
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Jul 30,2014
Jul 30,2014
0
people found
this helpful
this helpful
worst service ever.. lot of money for a dirty, small old house that should be a double bedroom and instead has a single one ( we slept in the couch for months) internet connection broke down and none show up, they lied to us for months ...
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Jul 24,2014
Jul 24,2014
1
people found
this helpful
this helpful
I had a good experience while I was in London, they even upgraded me to a better place because of problems with the first location. This being said I am still awaiting for the refund of my deposit since I got back home, it is ...
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May 23,2014
May 23,2014
3
people found
this helpful
this helpful
Don't choose this agency, all they care about is the receiving the money. I have complained about the construction noises from Monday to Friday everyday from 8am. All they have said was sorry. They couldn't even give 5-10% discount as other agencies give to their ...
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What agent could do to change your mind?
Fix things on time, be a bit flexible with their customers. Reflect on the previous customer feedbacks. Give discount or something for construction noises and other annoying stuff.Attached Filesnbsp;
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Mar 28,2014
Mar 28,2014
3
people found
this helpful
this helpful
Absolutely horrible experience, strongly recommend to avoid them at all costs. When we first moved into the property we were advised that it would be cleaned prior. Upon the move-in date, the studio was a mess with black mould on the ceilings. Had to purchase ...
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Mar 10,2014
Mar 10,2014
3
people found
this helpful
this helpful
The worst letting agency in london. They do not care about customers whatsoever. They never gave me my deposit back for no reason. The flat was leaking water and they did not care. They are not recommended at all....
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Feb 27,2014
Feb 27,2014
3
people found
this helpful
this helpful
Blix properties are the biggest scamming agency in London. They do not offer what is promised, and are thieves. Yes, that is correct, they are thieves. One of their letting agents rubbed the room i had hired from them and they covered the agent's actions ...
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What agent could do to change your mind?
The agent is a thief and should not be operating as a business under any circumstances.Attached Filesnbsp;
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Dec 30,2013
Dec 30,2013
6
people found
this helpful
this helpful
They are quite strict in payment of deposit and rent. But when they return your Deposit, they are quite "flexible". You have to pursue your money. If you dont send an email they dont think to refund your deposit. The return of the deposit takes ...
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Dec 24,2013
Dec 24,2013
5
people found
this helpful
this helpful
This is the worst estate agency ever! I highly discourage you to use their services.
I have rented a short term apartment from BLIX PROPERTIES for three months. From what I can tell you, I've spent the worst days of my life in this property.
...
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What agent could do to change your mind?
This is the worst estate agency ever! I highly discourage you to use their services. I have rented a short term apartment from BLIX PROPERTIES for three months. From what I can tell you, I've spent the worst days of my life in this property. First, they do not guarantee your deposit in the Tenancy Deposit Scheme. And now it has been 2.5 months that I have left this apartment and they still did not refund my deposit even after at least 10 requests. From what I have heard this is a common case for most tenants. During my stay, bad smell from next door toilet made me wake up at night. They didn't even care to send someone to inspect. Also, when there was a problem with water in the apartment they waited for 2 weeks before sending a technician. Really, this is the worst estate agency ever.Attached Filesnbsp;
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Dec 23,2013
Dec 23,2013
4
people found
this helpful
this helpful
I rented with Blix for 1 month in September - October in which time they gave me an unliveable property filled with flies and then changed it. The wifi stopped working everyday at 6pm and they did nothing about it. Some agent entered my property without ...
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Feb 26,2013
Feb 26,2013
13
people found
this helpful
this helpful
the property was riddled with problems that Blix did not tell us about or want to fix when we told them about it. We had rented a small studio flat for six months, but the constant problems made us leave 2 months early.
First, there was ...
read full review
read full review
What agent could do to change your mind?
HONESTY would have been a very good start. clearly, all the people in the building were having problems with the internet and other things. REPLYING to our requests would have been another good point, along with the quality of the replies. "We will look into it" is not very helpful. finally, after all the things they did wrong a formal apology or at least a discount for these problems would have been fair.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
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