Chapel Allerton, Leeds, LS7
4.7/5, 61 reviews
92% recommended
89% sales valuation accuracy
96% sales fee satisfaction
90% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

Estate Agents covering Leeds & surrounding areas | Property for sale & for Rent | stoneacre-properties.co.uk

“Absolutely appalling service. Avoid avoid avoid...”

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Oct 19,2021
Minithumbdown
By: 'Mo'
Oct 19,2021
2 people found
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Absolutely appalling service. Avoid them at any cost.
Messed me around with key collection for which I had to cancel my movers and rearrange another for last minute which cost me a fortune- just because Stoneacre was careless about it. Advertised a property with full white goods including Washing machine and dryer, fridge freezer etc. When I moved in there was no washer and dryer and no fridge freezer. Landlord asking me to buy it and he will reimburse it for me. Also cooker hood doesn't work, so had to buy it from my own pocket which the landlord will reimburse. So moved into a house without any cooker or fridge freezer or washing machine and will have to wait a week for all these necessities to be delivered and installed. need I mention that I have paid above the asking price for the listed property! The entire outside of the house has cobwebs all across- which looks like not been cleaned for years (although inside of the property was cleaned)

Stoneacre simply blamed everything on the landlord, however i had no dealing with the landlord at all. Stoneacre showed me the property, signed my contract and also took my payment- but they blame the landlord for this. Contract was signed and money was paid full upfront almost 3 weeks before the move in date with Stoneacre.

This has cost me almost additional £1000 just because they have not done their job right. They did not call or contact the landlord to check if everything was ready and done before the move, they just sign a deal and move on to the next one as this is the impression i got from them.

I would never use them again and will never recommend Stoneacre Chapel Allerton to anyone. AVOID, and save yourself some time and money.
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Opening Hours
Address

Stoneacre Properties
184 Harrogate Road
Chapel Allerton,Leeds
West Yorkshire
LS7 4NZ
0113 237 0999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 96% £80,000 £729,950
Lettings 90% 89% £495 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 18 4 17 0 8 0 3 1
Areas covered
  • LS7
  • Chapel Allerton
  • LS17
  • Alwoodley
  • LS6
  • Meanwood
  • LS6
  • LS17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

“A massive thank you to both James and Carla f......”

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Mar 13,2023
Minithumbup
Carla
By: 'Tobi'
Mar 13,2023
0 people found
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A massive thank you to both James and Carla for making the moving process so easy. I appreciate your combined efforts....
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“Incredibly Satisfied with Excellent Service t......”

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Feb 19,2023
Minithumbup
Carla
Jordan
By: 'Mía M'
Feb 19,2023
0 people found
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Incredibly Satisfied with Excellent Service throughout with great communication, Friendly & Welcoming attitudes from all Stoneacre Staff. Couldn't recommend enough!...
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“I am very satisfied with the services of this......”

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Jan 03,2023
Minithumbup
Carla
By: 'Roman'
Jan 03,2023
0 people found
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I am very satisfied with the services of this agency. I am also very grateful to Carla, who helped me quickly rent an apartment...
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“A big thank you!!!...”

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Dec 30,2022
Minithumbup
Carla
By: 'Robert'
Dec 30,2022
0 people found
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James was my first point of contact, nice guy, very helpful and friendly. Carla then guided me through the property transition and red tape! She was helpful, polite, knowledgeable, professional and quick to respond to any queries. A big thank you!!!...
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“Big thankyou to carla for helping me througho......”

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Dec 15,2022
Minithumbup
Carla
By: 'Kirby Marson'
Dec 15,2022
0 people found
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Big thankyou to carla for helping me throughout the full process of getting into my rented home. She was very fast at responding to my emails and also very helpful. She is also very professional and polite....
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“Great service!...”

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Dec 10,2022
Minithumbup
Chloe
By: 'Anna'
Dec 10,2022
0 people found
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I recently bought a property and Chloe was extremely helpful in keeping me updated on what was happening with the vendors. Very good service, and she was very patient with all the delays and queries!...
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“A massive thank you to Carla at the Stoneacre......”

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Nov 18,2022
Minithumbup
Carla
By: 'RUPERT AND BETTY'
Nov 18,2022
0 people found
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A massive thank you to Carla at the Stoneacre Chapel Allerton branch for her excellent professional, stress free guidance in helping me to move into my new home, everything organised and taken care of with no problems and a happy to help, knowledgeable and very ...
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“Excellent service, always available to answer......”

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Nov 08,2022
Minithumbup
By: 'Fiona'
Nov 08,2022
0 people found
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Excellent service, always available to answer questions, good communication between me and the buyer, generated lots of interest in the sale, overall really recommend....
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“Dealing with Stoneacre properties was a very ......”

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Oct 11,2022
Minithumbup
Carla
By: 'D-Dee'
Oct 11,2022
0 people found
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Dealing with Stoneacre properties was a very pleasant experience. All the staff were very helpful, special thanks to Jay and Carla for being helpful and informative, they answered all questions I had....
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“As a first time buyer they were really helpfu......”

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Oct 10,2022
Minithumbup
Chloe
By: 'J & S Harrison'
Oct 10,2022
0 people found
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As a first time buyer they were really helpful every step of the way. Quick replies when we needed them which for something that can be quite stressful is always appreciated....
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“Great Managed Service...”

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Oct 03,2022
Minithumbup
Adam
Jordan
By: 'Phil'
Oct 03,2022
0 people found
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I have rented my house out due to working abroad and the Stoneacre team have been great from the start. Their managed service deals with everything with minimal input from me. All the team is highly professional and things get sorted quickly, i have been ...
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“Excellent communication and service from Penn......”

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Sep 06,2022
Minithumbup
Penny
By: 'Stacey'
Sep 06,2022
0 people found
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Excellent communication and service from Penny the last few days - she’s been very accommodating with regards to our property inspection that we like to be present for. Penny has moved dates / times as per our request to fit round pre-booked plans without making ...
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“I have used Stoneacre twice this year and fou......”

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Aug 16,2022
Minithumbup
Chloe
By: 'Kathy'
Aug 16,2022
0 people found
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I have used Stoneacre twice this year and found Chloe to be excellent finding out the same day if there were any queries that needed sorting. Sold at a good pride with lots of viewings on day 1 that lead to a sale on day one....
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“Carla was very quick and helpful in supportin......”

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Aug 11,2022
Minithumbup
Carla
By: 'Caroline'
Aug 11,2022
0 people found
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Carla was very quick and helpful in supporting the rental process. This was the first house we have rented so the process was all new to us, but Carla was always very responsive to our queries...
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“Excellent service from start to finish...”

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Jul 20,2022
Minithumbup
Carla
By: 'Anna'
Jul 20,2022
0 people found
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Stoneacre have been so helpful and efficient in sorting out our new rental property from the start all the way through the process. Communication has been excellent and timely and very easy. The staff accommodated our wishes at all times and were considerate of our ...
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“Thanks for selling our house and being fastid......”

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Mar 08,2022
Minithumbup
Chloe
By: 'Alison'
Mar 08,2022
1 people found
this helpful
Thanks for selling our house and being fastidious with proof of funding prior to viewings. It's the only way to manage real interest in your property!...
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“Chloe has dealt with the sale of my late mum'......”

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Jan 31,2022
Minithumbup
Chloe
By: 'Kathy'
Jan 31,2022
0 people found
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Chloe has dealt with the sale of my late mum's property and was always very polite and professional. I have sold many properties in the past and Chloe always answers emails and calls very promptly. Thank you Chloe...
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“Professional and helpful...”

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Jan 27,2022
Minithumbup
Jessica
By: 'RH'
Jan 27,2022
0 people found
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I have had several contacts with Jess and Stoneacre Properties and each time they have been extremely professional and provide quick turnarounds that I haven't experienced with any other lettings agency. Jess is very friendly and is clearly very good at her job and I ...
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“I use Stoneacre to manage my lettings portfol......”

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Nov 12,2021
Minithumbup
By: 'Valgene'
Nov 12,2021
0 people found
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I use Stoneacre to manage my lettings portfolio. I find them excellent. They are brilliant with the tenants as well as the landlords. They have been managing my properties for over two years now and I am very happy with the service they provide. From ...
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“I have been a tenant in a Soneacre property f......”

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Nov 10,2021
Minithumbup
Adam
By: 'Roger'
Nov 10,2021
0 people found
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I have been a tenant in a Soneacre property for four years now. Their services from start to finish have been exemplary. The staff are efficient and extremely helpful and the face of the company for me is Adam Bucknall who I see regularly on ...
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“Sterling work...”

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Oct 21,2021
Minithumbup
Chloe
By: 'Angela & Martin'
Oct 21,2021
0 people found
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First class service right from the start. As first time sellers with power of attorney for our uncle, Stoneacre guided us all the way through every step of the sale. Always made sure we were kept in the loop, communication is key for Stoneacre and ...
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“Absolutely appalling service. Avoid avoid avoid...”

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Oct 19,2021
Minithumbdown
By: 'Mo'
Oct 19,2021
2 people found
this helpful
Absolutely appalling service. Avoid them at any cost. Messed me around with key collection for which I had to cancel my movers and rearrange another for last minute which cost me a fortune- just because Stoneacre was careless about it. Advertised a property with full ...
read full review
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“Excellent service from Carla (a credit to the business)...”

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Sep 23,2021
Minithumbup
Carla
By: 'Antoine'
Sep 23,2021
0 people found
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This is my 1st time dealing with Stoneacre Properties (Chapel Alperton) and I feel I should write a review for one of your team members in particular Carla North. The whole journey from start to finish with Carla has been exemplary! Kept me in the ...
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“We have used Stoneacre Property Management - Outstanding Service and Support...”

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Aug 17,2021
Minithumbup
Lucy
By: 'Stephen Robinson Robinson'
Aug 17,2021
0 people found
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We have used Stoneacre Property Management to manage our portfolio for over ten years. We have, and continue to receive, outstanding service from Lucy Hare and her team. Whether its for property management, working with tenants, repairing or refurbishing our properties we continue to receive ...
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“Great service during purchasing a property wo......”

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Aug 13,2021
Minithumbup
Chloe
By: 'Martin'
Aug 13,2021
0 people found
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Great service during purchasing a property would definitely recommend. Very quick at responding to queries etc too. Thanks Chloe and team!...
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“Stoneacre Properties recently managed a sale ......”

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Jul 25,2021
Minithumbup
By: 'Steven'
Jul 25,2021
1 people found
this helpful
Stoneacre Properties recently managed a sale of a deceased family relatives property. The service provided by the team, especially Kate was excellent. Kate understood the complexities of the family dynamatics and managed the situation faultlessly. A high number of viewings were conducted in 2 days resulted ...
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“The staff at Stoneacre Chapel Allerton were a......”

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Jun 18,2021
Minithumbup
Chloe
By: 'Geoff'
Jun 18,2021
0 people found
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The staff at Stoneacre Chapel Allerton were amazing. Although they were my sellers estate agent so I was giving them no money, they were always there to answer any queries and give me advice. They were always very responsive and reassuring....
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“Fantastic customer service...”

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Jun 08,2021
Minithumbup
By: 'fiona'
Jun 08,2021
1 people found
this helpful
I sold my house with Stoneacre and thought they were the best agents I have used. The team Kate, Ben and Chloe that I dealt with were fantastic. They were great with communication and I thought using WhatsApp was a great idea. They helped me ...
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“Amazing service!...”

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Mar 26,2021
Minithumbup
By: 'hannah'
Mar 26,2021
1 people found
this helpful
My flat sold for the asking price within 6 days of listing and I put that down to the fantastic sales team. From my first meeting with Ben (who was showing me another property!) and then my consultation with Kate, I knew they were the right ...
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“Sale of my house...”

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Mar 17,2021
Minithumbup
By: 'Lucy'
Mar 17,2021
0 people found
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The sales team at Stoneacre Properties sold my house for me. Kate and the sales team were great, got me over the asking price and kept me updated throughout the process. Highly recommend!...
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Last updated at 3:20 PM 13/01/2022 by

Awards won by Stoneacre Properties, Leeds LS7 4NZ



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Stoneacre Properties

Branch - Chapel Allerton, Leeds, LS7