90% lettings valuation accuracy
96% lettings fee satisfaction
Jun 07,2021
Jun 07,2021
3
people found
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Absolutely dreadful. All fine when they find you a property and move you in, but if you have a problem then you will realise that Helen Breeze operate a one way system. They insist on 3 x yearly visits where you report any issues but virtually none of them were ever sorted. We had a leaking roof which during heavy rain would pour through the kitchen ceiling lights, a broken gutter which caused serious damp inside, bubbling mould on the lounge walls etc, a freezer seal broken, broken freezer box in the fridge....all reported several times, none of them fixed. Every time they visited, they checked the wardrobe as they knew it was damp but nothing was done to rectify that problem.
Then the audacity to retain part of our deposit after weeks of wrangling. The landlady is possibly the greediness woman I know and the agency told us they would like her off their books as she is a pain, but they did nothing to help us while we lived there for 4 years. What a dreadful experience. So happy not to rent through Helen Breeze any more. Do yourself a favour and big avoid as when things go wrong they are not on your side!
Then the audacity to retain part of our deposit after weeks of wrangling. The landlady is possibly the greediness woman I know and the agency told us they would like her off their books as she is a pain, but they did nothing to help us while we lived there for 4 years. What a dreadful experience. So happy not to rent through Helen Breeze any more. Do yourself a favour and big avoid as when things go wrong they are not on your side!
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Jun 08, 2021
Dear Fiona, We are sorry you have not had a good experience over the last 4 years living at the property. We take on board your comments and will investigate the points you raised as this is not anywhere near the type of service we strive to provide.
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Latest Reviews
30th Sep 2023
reviewed by 'Sara de Villiers'
17th Aug 2023
reviewed by 'Greg'
10th Jul 2023
reviewed by 'Chris'
23rd Sep 2022
reviewed by 'Fiona'
8th Aug 2022
reviewed by 'Rory Slater'
Opening Hours
Address
Helen Breeze Property Management
12 London Road
Sevenoaks
Kent
TN13 1AJ
01732 740789
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 90% | 96% | £925 | £2,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 37 | 7 | 0 | 0 | 0 | 0 | 2 | 2 |
Areas covered
- TN13
- ME18
- TN9
- ME19
- TN14
- Tunbridge Wells
- TN10
- TN15
- TN16
- TN12
- TN8
- TN11
- ME20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 30,2023
Sep 30,2023
0
people found
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On behalf of my whole family, I'd like to thank Lynn Thomas of Helen Breeze Property Management in Sevenoaks from the bottom of our hearts for introducing us to our amazing home in Wrotham for the past year and a half!! We'd recently arrived in ...
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Aug 17,2023
Aug 17,2023
1
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I'd like to take the time to convey my utter disappointment with the way Helen Breeze and specifically Lynn dealt with me.
I rented initially through Helen breeze and was staying in a privately managed property for four years. My landlord decided to sell. I ...
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Jul 10,2023
Jul 10,2023
0
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Mark Evans and the team were brilliant throughout my three years renting in Sevenoaks. They were response, helpful and pleasure to liaise with. I would highly recommend the Helen Breeze team....
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Jul 11, 2023
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It was a pleasure to have you as a tenant and thank you for looking after the property. All the best from Mark and all of us at Helen Breeze Property Management. ...
Sep 23,2022
Sep 23,2022
0
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We have been very pleased to use the services of Helen Breeze for two different letting periods for our house.
Most recently Mark Evans, who took over the management of the property during the difficult time of covid, has been most helpful in ensuring issues ...
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Aug 25,2022
Aug 25,2022
0
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Helen Breeze Property Management has been managing my property for the past 7/8 years. All maintenance, repairs, inspections and Tennant issues have been handled swiftly efficiently and economically. I have no hesitation in recommending them....
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Aug 08,2022
Aug 08,2022
1
people found
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HBPM looked after our home for 10 years whilst we travelled overseas. They were always fair and supportive in order to maintain the quality of the house. Over the years we found Mark to be particularly on point with everything you could need. Fast to respond, ...
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Aug 08, 2022
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Thank you Rory for your glowing praise and for your kind recommendation. Mark has enjoyed being your property manager over the years and we wish you all the best, Hilary ...
Dec 09,2021
Dec 09,2021
0
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Mark Evans and the team have been such a breath of fresh air, we've rented in Sevenoaks for 10 years and have had a few bad experiences with some landlords who just didn't want to take responsibility. Since being with Helen Breeze we have had a ...
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Oct 05,2021
Oct 05,2021
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We had a wonderful experience with Helen Breeze. The letting agent, Lynn Thomas, was professional, courteous, and prompt. We then had the absolute pleasure of having Mark Evans as our property manager. He was on top of everything, resolved all issues to their fullest, and ...
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Jun 10,2021
Jun 10,2021
2
people found
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Helen breeze property management has been managing tenents that target, harass and bully sick and disabled single females for the last 5 years. Helen breeze does nothing but support them and instigate further retaliation. Even when they know I may have cancer they still support and ...
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Jun 07,2021
Jun 07,2021
3
people found
this helpful
this helpful
Absolutely dreadful. All fine when they find you a property and move you in, but if you have a problem then you will realise that Helen Breeze operate a one way system. They insist on 3 x yearly visits where you report any issues but virtually ...
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Jun 08, 2021
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Dear Fiona, We are sorry you have not had a good experience over the last 4 years living at the property. We take on board your comments and will investigate the points you raised as this is not anywhere near the type of service we strive to provide. ...
May 25,2021
May 25,2021
0
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We have been tenants in a property managed by Mark Evans for the last 2 years. Mark has been excellent - we have found him highly responsive to our queries and questions and he has dealt with any issues efficiently. He understands the rights of both ...
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May 25, 2021
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Thank you Alison for your 5 star review about Mark's service. It is really appreciated. ...
Apr 20,2021
Apr 20,2021
0
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Thank you so much to helenbreeze, particularly Lynn and Zoe for their amazing help in getting us into a property we were really keen on and which are so happily settled in now. We have been trying to find a new home for over a ...
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Apr 20, 2021
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Thank you for your glowing review. Zoe and Lynn have found it lovely working with you and really appreciated that you are so organised and responsive! Justin looks forward to being your property manager. ...
Apr 12,2021
Apr 12,2021
0
people found
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Lynn and Zoe assisted me with a fast track rental application. It took less than 2 days to complete with everyone's efforts. I am so relieved and happy we have somewhere to move into such short notice, the girls were incredibly on the ball and helped ...
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Apr 12, 2021
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Thank you Nadia and I hope you enjoy your new home. Lynn and Zoe are delighted to have been able to help you. Hilary ...
Mar 30,2021
Mar 30,2021
0
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We have had a great experience wit Helen Breeze .
Angela Hodgson was very helpful , she has done everything to help us find the right property.
Thank you...
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Feb 17,2021
Feb 17,2021
0
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Great experience and nice people. We rented for just over 2 years.
They also have lovely people working for them. Gardeners, plumbers etc.., all very polite and pleasant. The garden was fantastic during lockdown.
Thank you for making our stay feel like home.
Special thanks to ...
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Dec 30,2020
Dec 30,2020
0
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Very efficient, professional and friendly service and letting achieved very quickly for top rent. Easy to use legal and handover process....
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Oct 01,2020
Oct 01,2020
0
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Helen Breeze Property Management proved to very professional and efficient. Special thanks to Colin, Zoe and Danielle for being most helpful throughout this process from start to finish....
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Aug 31,2020
Aug 31,2020
0
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Excellent service throughout! The entire team were a great help and made the process as simple and stress free as possible. Highly recommend!...
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Sep 01, 2020
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Thank you Chris. I'm pleased we managed to find you a suitable property. I hope you enjoy living in your new home. Hilary ...
Apr 13,2020
Apr 13,2020
0
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We have been with Helen Breeze for over 7 years and they have always provided fair and professional service. I wouldn't hesitate to recommend them. A very nice story behind how the company started - well worth a read....
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Apr 08,2020
Apr 08,2020
0
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It feels like Helen Breeze genuinely cared about us and tenants and to maintain their great reputation. We have been impressed throughout my tenancy with the promptness with which issues have been dealt with and in a personable way.
Over the last couple of weeks ...
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Jan 10,2020
Jan 10,2020
0
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The HB Team are very friendly and communicative, helpful and thorough.
They have made the process simple and stress free.
Many thanks to Lynn & Zoe....
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Jan 10, 2020
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Thank you Dean, Zoe and Lynn have found it a pleasure working with you. We wish you all the best in your new home. Hilary ...
Dec 24,2019
Dec 24,2019
0
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Slick and thorough service. All staff have been helpful and considerate. The house seems very well managed. Emails have been answered quickly, and the turn around of documents, keys... everything, has been quick and care free....
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Jan 10, 2020
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Dear Linzi, Thank you for your kind words. Lynn and Zoe have enjoyed working with you and Mark, your property manager, is looking forward to continuing the good work.
Hilary ...
Dec 15,2019
Dec 15,2019
0
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Lovely staff, kept in close touch every step of the way and took care of most things so not much was needed on our end. Rental target was very ambitious to start off with but ultimately achieved a satisfactory rental rate. Would highly recommend. Looking ...
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Jan 10, 2020
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Thank you for your appreciation. I am sure our property management service will also impress.
Hilary ...
Nov 21,2019
Nov 21,2019
0
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I have been searching for a rental property and have been dealing with Lulu Connelly from HBPM in particular.
Lulu is both professional and extremely knowledgeable. She took the time to understand my requirements and was proactive in finding properties to show me. She was ...
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Nov 04,2019
Nov 04,2019
0
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The team at Helen Breeze (Diane, Lulu and Mark) looked after us through our initial search for a rental property, were highly responsive in managing and maintaining the property whilst we lived there, and event kept looking after us even after our tenancy ended. They ...
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Nov 05, 2019
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Dear Samuel
On behalf of the team and Diane, Lulu and Mark in particular, thank you very much for your comments which are really appreciated. Thank you for taking such good care of the house. We wish you and your family all the best in your new home. ...
Oct 03,2019
Oct 03,2019
0
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Everyone at Helen Breeze has been helpful and courteous from Day 1. We viewed around 5 or 6 properties before Lulu showed us the perfect place, and they listened each time to our feedback (even when we weren't too clear in our preferences). Referencing was quick and easy ...
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Oct 03, 2019
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Thank you Marc. I am glad we were able to find a suitable home for you. You have been a pleasure to work with. Hilary ...
Sep 23,2019
Sep 23,2019
0
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Had a really good experience so far with Helen Breeze, and Zoe has been extremely helpful and friendly throughout. She was always extremely prompt to reply to emails and helped make sure we had everything sorted in time. Everything went really well and we have ...
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Sep 12,2019
Sep 12,2019
0
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Outstanding. Having arrived in Kent three weeks ago after 26 years in the USA our first thought was to rent a property for 12 months while we looked at other options. We passed the Helen Breeze when walking through Sevenoaks and called up and booked to go ...
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Aug 26,2019
Aug 26,2019
0
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We let our house through Helen Breeze and they are excellent. The whole team are professional, helpful and friendly every step of the way. I would highly recommend them....
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Jun 24,2019
Jun 24,2019
0
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Ellie was absolutely brilliant with helping us view our chose property and seeing us through the whole application process, nothing was too much trouble for her and she was always available. Ange was also amazing with the referencing side of things and keeping us updated. ...
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Last updated at 4:52 PM 14/10/2022 by Hilary
