Rent Locally
Lanarkshire, Hamilton, ML3
2/5, 4 reviews
25% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Long winded but worth it if it means people a......”

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May 19,2021
Minithumbdown
By: 'T'
May 19,2021
2 people found
this helpful
Long winded but worth it if it means people avoid this company!

I'm not usually one to leave bad reviews for any company, especially considering how rubbish a year we have all had but this company have pushed me to it.
Myself and my partner recently arranged a viewing for a house and after viewing we went on to voice our interest by calling the office. When doing so we were advised we would need to pay an additional £300 for a pet fee on top of deposit and rent which is no longer allowed. As per the recent tenants act legislation landlords can no longer serve a blanket ban on pets or charge additional fees for having a pet. If any damage occurs it is the tenants responsibility to maintain and fix (which is completely fair enough). I spoke with both a conveyancing solicitor and citizens advise who concurred this was unlawful practise. I went on to call Rent Locally to which the agent was rude and cut me off mid sentence multiple times, I was polite and advised we were interested but would not be paying the unlawful additional cost as moving is an expensive process in the first place let alone paying an additional fee which we are not bound to by law. They then advised that the office manager would look into this and get back to me if I could email them over the legislation I found (which I did) I was then sent a dry email stating "The landlord is not willing to accept pets" which was a change of tune considering he was willing to accept it if I gave him £300. When reading the legislation it also states that landlords cannot charge a deposit that exceeds 5 weeks of rent which in this case should have been £520 but on the advert was stated at £550, again another unlawful discrepancy. Safe to say I am currently following up a report to the housing commissioner and our local governing body.

Save yourself the hassle and find a reputable letting agency who doesn't break the law :)
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Opening Hours
Address

Rent Locally
42-46 Cadzow Street
Hamilton
South Lanarkshire
ML3 6DS
0800 073 2611

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £425 £540
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 2 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Extremely poor service and best to avoid.I'v......”

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Jan 08,2024
Minithumbdown
By: 'A frrustrated tenant.'
Jan 08,2024
0 people found
this helpful
Extremely poor service and best to avoid. I've stayed in the flat since 2020. During this time, I put up with a water boiler that was from the 70's and extremely uneconomical, I put up with them leaving me for two weeks with no hot water ...
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“Happy customer...”

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Mar 08,2022
Minithumbup
By: 'Nicola mcadid'
Mar 08,2022
0 people found
this helpful
I’m so Happy with the service and property that I rented staff were very efficient answers all my questions quickly...
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“Long winded but worth it if it means people a......”

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May 19,2021
Minithumbdown
By: 'T'
May 19,2021
2 people found
this helpful
Long winded but worth it if it means people avoid this company! I'm not usually one to leave bad reviews for any company, especially considering how rubbish a year we have all had but this company have pushed me to it. Myself and my partner ...
read full review
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“My family and I moved into a 2 bedroom proper......”

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Apr 21,2020
Minithumbdown
By: 'John'
Apr 21,2020
4 people found
this helpful
My family and I moved into a 2 bedroom property in Kilmarnock which was let by Rent Locally. It was advertised as having double glazed windows which on moving in we discovered all the windows were single glazed. Unfortunately this was only the tip of the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Rent Locally, Hamilton ML3 6DS



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