Cromwells Estate Agents
Wallington, SM6
4.4/5, 86 reviews
84% recommended
93% sales valuation accuracy
93% sales fee satisfaction



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“Poor experience overall. On our second viewing of the property ......”

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May 15,2021
Minithumbdown
By: 'M'
May 15,2021
1 people found
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Poor experience overall. On our second viewing of the property we were shown by an agent who had not even seen the house before and who started by trying to open the door to the next door's property not realising where the actual property was. I found this incredibly bizarre and would have thought Cromwells would have sent one someone who had seen the property to ensure a possible offer would be forthcoming. When making an offer Cromwells assured me a certain offer would be accepted only to reject it within minutes of being offered which clearly indicated they were trying to inflate the price for the property. A second offer was then submitted (again one that Cromwells assured me would be accepted) and then rejected before a offer was finally accepted. Massive con-artists in my opinion and would avoid.

No direct point of contact to deal with once offer was made meaning that no-one had any real knowledge of where the progress was when calling for updates. Cromwells only ever contacted you to chase you for their own gain (was chased every day to ask for progress of my mortgage offer) but when you wanted to know anything there is generally radio silence or delayed responses. No proactivity shown by Cromwells in final stages before exchange to chase chain above for exchange/completion - as mentioned above they only seem to chase for their own personal gain. I am aware my mortgage broker also contacted them several times but Cromwells are generally unresponsive. If you do get a response it is generally one of apathy. Exchange date put back a number of times but general attitude from Cromwells was one of 'can't be bothered'. Hopefully will never deal with these estate agents again - for this area fully recommend Paul Graham estate agents whose staff are much friendlier and work with you in partnership.
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Opening Hours
Address

Cromwells Estate Agents
77d Manor Road
Wallington
Surrey
SM6 0DE
020 8647 4422

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 93% £29,000 £1,265,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 50 5 18 6 2 3
Areas covered
  • sm1
  • sm2
  • sm3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Amazing Staff...”

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Mar 15,2024
Minithumbup
Chanelle
By: 'LJ'
Mar 15,2024
0 people found
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Lovely And very knowledgeable staff, always responded to emails and phone calls, very vigilant with how they work. Definitely recommend!!...
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“Simply Amazing!!!...”

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Mar 15,2024
Minithumbup
Chanelle
By: 'Oormila'
Mar 15,2024
0 people found
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The agents were really helpful, anytime I had a query they were able to support me. Sally & Chanelle were especially supportive, they were able to help me at anytime whether I called, emailed or went into the office, they always took their time out to ...
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“Cromwells Estate Agents are well organised an......”

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Jan 22,2024
Minithumbup
Chanelle
By: 'SANKAR'
Jan 22,2024
0 people found
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Cromwells Estate Agents are well organised and communicate very well. In the absence of the person who is dealing with a buyer, there is enough information/communication from the other supporting staff. They also call back most times to update you on the status or ...
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“Sally, Chanelle and the team at Cromwells wer......”

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Jan 06,2024
Minithumbup
Sally
By: 'Jo E'
Jan 06,2024
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Sally, Chanelle and the team at Cromwells were a pleasure to deal with and worked tirelessly to sell the house during challenging market conditions. Thanks for all your help....
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“House Sale...”

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Nov 20,2023
Minithumbup
Sam
By: 'Kevin'
Nov 20,2023
0 people found
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What more can I say. Even in a challenging housing market our house had an open day on the Saturday and was under offer by the following Tuesday. Thereafter, the sale was overseen through to completion. A great experience. Thanks Team Cromwell....
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“Cromwells sold our property, and it was the b......”

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Nov 19,2023
Minithumbup
Sam
By: 'Josh mackley'
Nov 19,2023
0 people found
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Cromwells sold our property, and it was the best decision we made. Great customer service and they made the entire process as easy as possible for us. Thanks again...
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“Fantastic service from start to end. Chanelle......”

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Nov 16,2023
Minithumbup
Chanelle
By: 'Julia M'
Nov 16,2023
0 people found
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Fantastic service from start to end. Chanelle was amazing and always there to help and guide me through the process. I can’t recommend them enough. Thank you Cromwell!...
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“Fantastic service from the whole team....”

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Oct 27,2023
Minithumbup
Sally
By: 'J'
Oct 27,2023
0 people found
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Fantastic service from the whole team, but special thanks to Chanelle and Sally. They kept on top of the process from start to finish and kept me thoroughly update throughout. Would definitely recommend....
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“I’ve received such excellent service with Cro......”

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Oct 24,2023
Minithumbup
Chanelle
By: 'Tia Thavendran'
Oct 24,2023
0 people found
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I’ve received such excellent service with Cromwells. Chanelle has been absolutely amazing through the process of selling our home. Chanelle has build an excellent rapport with me and was always available at the end of the telephone to answer any queries throughout the whole ...
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“Thank you Cromwells, Wallington...”

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Oct 21,2023
Minithumbup
Sally
By: 'Debbie Rayner'
Oct 21,2023
0 people found
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We have just used Cromwells Estate Agents in Wallington for the 2nd time in 6 years. They are a hard act to follow. They are friendly, professional and very dedicated to their roles in what can be a stressful time in people’s lives. If anyone ...
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“An excellent service from start to finish. We......”

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Sep 24,2023
Minithumbup
Sam
By: 'Rob'
Sep 24,2023
0 people found
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An excellent service from start to finish. We are returning clients and will certainly continue to be so after this sale. The whole team were proactive, ensured that only serious buyers came through our door and were very quick at responding to enquiries....
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“Recommend Cromwells Estate Agents...”

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Sep 23,2023
Minithumbup
By: 'John'
Sep 23,2023
0 people found
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Cromwells Estate Agents offered a very professional service in helping to sell our home. All members of the team were extremely helpful and supportive through all stages of the process. I would definitely recommend Cromwells to potential sellers....
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“Great service throughout, towards a very stre......”

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Jul 10,2023
Minithumbup
Chanelle
By: 'Kate'
Jul 10,2023
0 people found
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Great service throughout, towards a very stressful end the staff at Cromwells did everything in their power to step in and communicate with the buyers when needed and that really helped us as sellers. Special mention to Chanelle who is 5 star!...
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“I would thoroughly recommend Cromwells Estate......”

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Jul 03,2023
Minithumbup
Sally
By: 'Bernadette'
Jul 03,2023
0 people found
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I would thoroughly recommend Cromwells Estate Agents to sell your property. They were very supportive throughout the process and nothing was too much trouble. They were friendly efficient and helpful....
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“A really friendly effecient service that has ......”

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Jul 03,2023
Minithumbup
By: 'rob'
Jul 03,2023
0 people found
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A really friendly efficient service that has now acted successfully on two sales of mine. I have enjoyed working with them and will continue to use them in the future...
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“Cromwells Wallington sold my mothers house...”

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Jun 30,2023
Minithumbup
Chanelle
By: 'John'
Jun 30,2023
0 people found
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Cromwells Wallington worked hard to keep the sale of my mothers house on track They resolved many issues and queries with the buyer and gave me regular updates I would recommend them for a house sale...
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“If you want to sell your house go to Cromwell......”

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Jun 17,2023
Minithumbup
Chanelle
By: 'Barbara'
Jun 17,2023
0 people found
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If you want to sell your house go to Cromwells. Very professional very helpful . The staff were in constant touch letting me know what was happening what was the next step . This was the first house I’ve ever sold and the advice they gave ...
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“Cromwells Wallington did great job selling our house...”

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Jun 11,2023
Minithumbup
Sam
Jun 11,2023
0 people found
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Cromwells Wallington managed sale of our house. They did an amazing job start to finish making sure we got the right buyer. They whole team were there to support making sure the process is stress free. Great team....
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“First class estate agents...”

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Apr 06,2023
Minithumbup
Jaspreet
By: 'Sacha gaston'
Apr 06,2023
0 people found
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I have to say it has been a pleasure to do business with Cromwells at Wallington especially with Jay. He has been a gentleman and completely transparent in everything from me putting in an offer to completing this afternoon. I wish more estate agents would ...
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“Brilliant Estate agent....”

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Apr 01,2023
Minithumbup
Chanelle
By: 'Mrs Whittle'
Apr 01,2023
0 people found
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We completed yesterday on a house which we purchased through Cromwells in Wallington. Chanelle was our negotiator and from the day we met her at the viewing of the house we both warmed to her due to professionalism, knowledge and friendly personality. During the process ...
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“Best ever....”

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Jan 23,2023
Minithumbup
Chanelle
By: 'Linda'
Jan 23,2023
0 people found
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I cannot fault Cromwells in Wallington. They are the best estate agents I have come across in a long time. I dealt with Chanelle who always had time to answer our questions and went out of her way to be as helpful as possible at ...
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“Very happy vendors!...”

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Jan 20,2023
Minithumbup
By: 'Jen'
Jan 20,2023
0 people found
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We dealt with Cromwell's as a buyer and were impressed with their support so when we came to sell we went with them as our agent. They were extremely good - it makes all the difference having a good agent when dealing with selling a ...
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“Understanding...”

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Dec 12,2022
Minithumbup
Sally
By: 'Bridget'
Dec 12,2022
0 people found
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Cromwells listened and acted on what i had said. I was guided through the selling process. The office was always ready to help....
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“Recently sold two properties with Cromwells a......”

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Dec 07,2022
Minithumbup
Sally
By: 'Paul C'
Dec 07,2022
0 people found
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Recently sold two properties with Cromwells and very happy I went with them. The process was extremely straightforward and the staff's attentiveness and fast replies to any queries I had was impressive. Thank you to Chanelle, Sally, Samuel, Chloe and the rest of the team ...
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“I have just finished selling my house through......”

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Nov 18,2022
Minithumbup
By: 'Tracey'
Nov 18,2022
0 people found
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I have just finished selling my house through Cromwells and I would highly recommend them. The whole team from start to finish were always very helpful, friendly and professional....
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“Brilliant service throughout process from val......”

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Nov 16,2022
Minithumbup
By: 'Liam'
Nov 16,2022
0 people found
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Brilliant service throughout process from valuation to completion. The Cromwells Wallington team were very professional and courteous and reacted quickly to any questions we had. Would highly recommend....
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“Welcoming...”

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Nov 15,2022
Minithumbup
By: '?'
Nov 15,2022
0 people found
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Welcoming and very helpful as I had never done anything like this before. I was kept well informed and advised on the next steps....
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“first time selling a house and im so glad i s......”

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Nov 14,2022
Minithumbup
Sally
By: 'jason'
Nov 14,2022
0 people found
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first time selling a house and im so glad i sold through Cromwells, the whole team were fantastic from start to finish, i'll definitely use them again. thank you all at Cromwells...
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“Sally and Kate were very informative on the b......”

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Nov 13,2022
Minithumbdown
Sally
By: 'Theodora Williams'
Nov 13,2022
0 people found
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Sally and Kate were very informative on the buying of our property. They both kept us in the loop consistently despite unforeseen hiccups along the way. They are both very experienced and professional within their role and would highly recommend....
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“This is the second time we've used Cromwells ......”

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Aug 15,2022
Minithumbup
By: 'Luke C'
Aug 15,2022
0 people found
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This is the second time we've used Cromwells (we purchased last time, and have now sold), and would not hesitate to recommend them to anyone! All the way from the start of the valuation process, getting on the market, locking in a buyer, and chasing ...
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Last updated at 10:13 AM 25/07/2019 by Sam Watson \/ Amanda Crowson

Awards won by Cromwells Estate Agents, Wallington SM6 0DE



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