“STAY AWAY FROM THIS COMPANY...”
1 Star Review
Apr 30,2021
By:
'Unhappy Tenant'
Apr 30,2021
Branch: London, 488 Roman Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: E11
Branch: London, 488 Roman Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: E11
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DO NOT EVER rent with this Branch!!!
From top to bottom these people are CROOKS who will try and CON you out of more rent or property management fees!
They will happily ‘sell’ you a property and take your money and that is where their ‘customer service’ ends.
They are difficult to get hold of if you have a problem, blame the landlord for their slowness in replying, with one occasion we were left without hot water and heating for over a week!!!!
They don’t take note of any faults within the property upon the very rare inspections they conduct.
Then there’s the issue with check out and inventory checks in order for you one leave the property and two have any chance of getting your deposit back.
Whether it’s Bairstow Eves or Countrywide no one is willing to take responsibility for anything or help you get to the bottom of a problem regarding leaving. One woman had the audacity to tell me I had to contact another employee within the company to get an email to prove the date on which the landlord had agreed to let us leave prompting the following response “I don’t actually know what any of you get paid to do?”
It honestly beggars belief as to the sheer incompetence of a nationwide company.
So do not trust a word Karl, Nick, Sam or anyone else with in this company says to you, get everything in writing and Keep all correspondence.
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