1 Star Review
Apr 29,2021
By:
'Get'
Apr 29,2021
Branch: Hove, 27 Western Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN1
Branch: Hove, 27 Western Road
Lettings (Prospective customer)
Postcode: BN1
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About 2 weeks ago I went to a property viewing with NGB lettings in Brighton, to a flat opposite the sea. The estate agent who was showing me round was called Abs. He introduced me to the property, this property had plenty of mould, a dirty carpet, and was overall not nice. I am a very cautious person, before putting down money for any item I thoroughly investigate it for problems. I did this for the flat that I was viewing, I checked all light switches, I checked the sinks and the water pressure, and then I began to check the blinds to see if they worked properly. When I was checking the blinds, Abs told me “try not to touch too many things as someone is still living here”. I was merely checking if the blinds worked and it’s not as if I was going through the current tenants draw and sniffing their underwear. I found this comment rude and stupid. First of all renting a property for £1000 per month is a big investment, just like you’d take a car for a test drive, I was taking the flat for a test drive. Before agreeing to put down this large sum of money per month I need to ensure everything is working fine, Abs did you really expect me to spend £1000 per month without checking everything? Second of all please explain to me how checking the blinds make a difference whether someone is staying there or not?
Furthermore, this estate agent was just standing there, not trying to ‘sell’ the flat to us. He should guide us around the property, highlighting to us the features and the pros of why we should rent that property. NGB lettings do you think it is okay for a sale person to just stand there and say nothing? If I were an estate agent, I would be talking to the prospective renters throughout and giving them reasons why the property is great. To be fair to you agent, it was a shocking property so there’s not much to say.
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