Solihull, B91
4.9/5, 458 reviews
99% recommended
99% sales valuation accuracy
98% sales fee satisfaction
Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

“Exceptional Service Supplied...”

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Jan 07,2021
Minithumbup
By: 'David L Bergin'
Jan 07,2021
2 people found
this helpful
When I had to sell my property in Solihull I tried one Estate Agent who was recommended by someone in the housing market industry but I soon found out that it was the wrong choice as they were not getting people through the door and this was prior to the Covid pandemic. This prompted me to carry out my own research which I personally carried out thoroughly and I chose Simon Burt Estate Agents and consequently met Simon Burt at my property and straight away I could see I was working with a professional within his field of expertise, he was very customer friendly and has a passion for the work he carries out on behalf of his clients, I felt as I was a part of the Simon Burt family as his attitude and demeanour was exceptional and exemplary. Simon and his team got people through the door without any problem whatsoever and went on to sell the property and all was in place, this was also with being kept informed by his professional team on a consistent basis on everything I needed to know. We waited through the Covid shutdown for the buyers, but they unfortunately could not complete, so my property went on the market again and Simon sold it within 7 days and all is now complete. I would like to thank the Simon Burt Team and in particular Lorraine Gazeley, Ellie Cleal and Dawn Parsons. Together and individually, they are all very professional and I would certainly recommend Simon Burt Estate Agents to anyone who wants to progress positively with their sale.
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Opening Hours
Address

Simon Burt The Estate Agent
Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £39,000 £35,500,066
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 302 0 145 3 3 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

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“Exceptional Service Supplied...”

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Jan 07,2021
Minithumbup
By: 'David L Bergin'
Jan 07,2021
2 people found
this helpful
When I had to sell my property in Solihull I tried one Estate Agent who was recommended by someone in the housing market industry but I soon found out that it was the wrong choice as they were not getting people through the door and ...
read full review
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“Simon Burt The Estate Agent acted as agents f......”

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Jan 05,2021
Minithumbup
Simon
Lorraine
By: 'Ian & Becky'
Jan 05,2021
0 people found
this helpful
Simon Burt The Estate Agent acted as agents for the property we have recently purchased. Excellent service from start to finish. We had the original viewing with Simon himself and it is clear that as the owner, Simon is very hands on and involved in ...
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“From beginning to end the service we received......”

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Jan 04,2021
Minithumbup
By: 'Davis'
Jan 04,2021
1 people found
this helpful
From beginning to end the service we received from Simon and his team was superb! From the initial consultation, the brilliant ‘photo shoot’, (our little house looked amazing!), the booking of the viewings and the after sale care and help far exceeded my expectations!...
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“Simon Burt - Definitely recommend...”

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Dec 31,2020
Minithumbup
Simon
By: 'Dawn'
Dec 31,2020
1 people found
this helpful
We market our home during the pandemic so we were looking for an agent who would be able to do this as safely as possible. As soon as I spoke to Simon I knew I had found the one. He took the time to explain ...
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“Excellent service from the initial meeting, and superb marketing and ......”

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Dec 30,2020
Minithumbup
By: 'Julie'
Dec 30,2020
1 people found
this helpful
Excellent service from the initial meeting, and superb marketing and photography of the property. Sold within a week! Complete transparency during the selling process with professionalism, courtesy and prompt replies from all members of the team. A slick operation which I highly recommend and shall ...
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Comment on agent fees
Highly competitive.
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“Having spoken to several agents but Simon Burt .....”

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Dec 30,2020
Minithumbup
Simon
By: 'Balfe'
Dec 30,2020
1 people found
this helpful
Having spoken to several agents Simon Burt was like a breath of fresh air totally enthusiastic and positive ,suffice to say his performance matched my initial reaction Always to have a realistic evaluation of viewings and being aware of the non runners I would have ...
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“We bought via Simon Burt. The agents are easy......”

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Dec 30,2020
Minithumbup
Simon
By: 'Charles D'
Dec 30,2020
0 people found
this helpful
We bought via Simon Burt. The agents are easy to deal with as prospective buyers, not at all pushy and we found them to be realistic. The sale went through quickly and they stepped in promptly when issues cropped up....
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“Anyone wanting to sell their house I recommen......”

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Dec 30,2020
Minithumbup
Dawn
By: 'Geoff'
Dec 30,2020
1 people found
this helpful
Anyone wanting to sell their house I recommend using Simon Burt Estate Agents. They sold our property for a great price, very quickly, and we found them all so friendly and helpful whilst very professional, especially Lorraine who helped chase the sale through and aiding ...
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“Massive Thanks to Simon and the whole team (e......”

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Nov 09,2020
Minithumbup
Simon
By: 'Eva'
Nov 09,2020
1 people found
this helpful
Massive Thanks to Simon and the whole team (especially Lorraine), who helped us to purchase our dream house. Everything went really smoothly and we would like to recommend them to everyone. We have also used them to evaluate and sell our current property. We would ...
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“Move #2 with Simon Burt...”

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Nov 09,2020
Minithumbup
Ellie
Lorraine
By: 'Adam'
Nov 09,2020
1 people found
this helpful
This is the second time Simon and his team have helped us move, and both experiences have been absolutely superb. I’d like to thank everyone for their hard work throughout the whole process....
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“Simon and his team were outstanding from star......”

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Nov 08,2020
Minithumbup
Simon
Maddy
By: 'Andrew'
Nov 08,2020
1 people found
this helpful
Simon and his team were outstanding from start to finish. They got our house on the market in days with great photos and it sold within a week! Simon and Maddy offered sound advice on the negotiations and I’m very pleased to say everything ...
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“Team Progression...”

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Nov 01,2020
Minithumbup
Simon
Lorraine
By: 'D'
Nov 01,2020
1 people found
this helpful
People often get carried away when choosing an estate agent focussing largely on price and popularity but it is the completeness of approach of the team at Simon Burt Estate Agents that sets them far beyond their local competitors. I cannot stress enough how significant ...
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“Our experience with Simon and his team in selling our house...”

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Nov 01,2020
Minithumbup
Simon
By: 'Eddie'
Nov 01,2020
2 people found
this helpful
Our experience with Simon and his team in selling our house was excellent from start to finish. His marketing is excellent and his listings always portray the house to its very maximum. Simon and his team navigated us through any problems and Simon was personally ...
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“Professional, reliable , and very competitively priced...”

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Sep 29,2020
Minithumbup
Ellie
Lorraine
By: 'Anne'
Sep 29,2020
2 people found
this helpful
Fantastic from valuation to completion. Simon and his team were incredible, always at the end of the phone if we needed any information or help . The days prior to completion we were kept up to date , nothing was too much trouble . Would definitely recommend Simon ...
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“Professional, Friendly Service....”

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Sep 23,2020
Minithumbup
Simon
By: 'Mike'
Sep 23,2020
1 people found
this helpful
We recently sold our house with Simon Burt and was not disappointed, the service was excellent from the very start. Having been let down with poor service from a previous agent we were a little worried but Simon and His team did not let us ...
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“We have had a lovely experience...”

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Sep 21,2020
Minithumbup
Ellie
Lorraine
By: 'Peaches'
Sep 21,2020
2 people found
this helpful
We have had a lovely experience with Simon Burt from start to finish. We joined Simon Burt just after the COVID-19 shut down and had concerns over how selling our property in the midst of a global pandemic would effect us and the sale. However, ...
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“Lorraine and Ellie were excellent in chasing ......”

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Sep 21,2020
Minithumbup
Ellie
Lorraine
By: 'Linda'
Sep 21,2020
2 people found
this helpful
Lorraine and Ellie were excellent in chasing the chain and keeping me up to date with progress and I was the buyer not the seller! It all felt very personalised and removed a lot of the normal stresses of moving house...
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“Very professional, timely and trustworthy age......”

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Sep 20,2020
Minithumbup
Simon
Lorraine
By: 'Elsawi'
Sep 20,2020
1 people found
this helpful
Very professional, timely and trustworthy agent . Although we had a hurdle caused by the bank, but Simon Burt staff made everything smooth and organised....
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“We used Simon Burt for our purchase. Our firs......”

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Sep 20,2020
Minithumbup
Simon
Lorraine
By: 'Jasdeep'
Sep 20,2020
1 people found
this helpful
We used Simon Burt for our purchase. Our first viewing with Simon was pleasant, we found him to be extremely friendly. The staff in the office were brilliant - I seriously have no complaints. We were kept fully informed and the responses we received were ...
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“Thank You Team...”

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Sep 17,2020
Minithumbup
By: 'Andy'
Sep 17,2020
1 people found
this helpful
I recently bought a property through Simon Burt The Estate Agent. The experience from viewing the property to exchanging contracts was very positive. The staff are very professional and managed the process well. I would particularly like to acknowledge Lorraine Gazeley a Senior Sales Progressor ...
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“My sellers used Simon Burt as their Estate Ag......”

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Sep 15,2020
Minithumbup
Simon
By: 'Laurence'
Sep 15,2020
1 people found
this helpful
My sellers used Simon Burt as their Estate Agent and I’m so glad they did because Lorraine did an amazing job getting us all through the finished line. Although Lorraine was not appointed by me she was always happy to take my calls. Lorraine ...
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“Sold in three days Lorraine From the sales Te......”

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Sep 12,2020
Minithumbup
By: 'jamie'
Sep 12,2020
1 people found
this helpful
Sold in three days Lorraine From the sales Team was amazing she went above any expectations nothing was to much she must of had 20 calls a day from myself she was always up front and kept me in the picture she would g up the ...
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“A great company to work with highly professio......”

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Aug 30,2020
Minithumbup
Simon
By: 'Flora'
Aug 30,2020
1 people found
this helpful
A great company to work with highly professional they were a pleasure to deal with and we would highly recommend them to anyone. Thank you very much!...
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“We highly recommend , Simon and his team....”

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Aug 29,2020
Minithumbup
Simon
Louisa
By: 'Zamira'
Aug 29,2020
0 people found
this helpful
We are very happy with the service, Simon sold our property in a month time. Very fast service we highly recommend this agency. Also his team was brilliant the photographer was great....
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“If Carling did Estate Agents.......”

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Aug 28,2020
Minithumbup
Dawn
Simon
By: 'John'
Aug 28,2020
0 people found
this helpful
I cannot praise Simon & his Team highly enough. Helped me to negotiate an extension to the lease to my flat to enable sale to proceed & also dealt with the sale. I was impressed with their perseverance. Always available to take calls/deal with emails. Simon & ...
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“Excellent service from start to finish. We re......”

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Aug 28,2020
Minithumbup
Simon
By: 'Guy'
Aug 28,2020
2 people found
this helpful
Excellent service from start to finish. We received good guidance as to how to market our house and at what price. Our sale wasn’t a simple one due to our family situation, however, Simon and his team helped us at every step of the ...
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“The service, management and care provided by......”

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Jul 28,2020
Minithumbup
Simon
By: 'Lisa'
Jul 28,2020
3 people found
this helpful
The service, management and care provided by Simon and his team is exceptional. From the very start, throughout sales progression and to the completion stage the communication and support we received was beyond incredible. Simon and Lorraine are exceptional, we completely trusted their advice and ...
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“Simon and Lorraine excelled...”

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Jul 28,2020
Minithumbup
Simon
Lorraine
By: 'Paul'
Jul 28,2020
2 people found
this helpful
Simon and Lorraine excelled in their help and support. We quickly understood how important is it to have a highly experienced agent, progressing a chain is no easy task, and Lorraine was exceptional, she worked tirelessly above and beyond to ensure all parties were connected. ...
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“The service provided was excellent Simon and ......”

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Jul 10,2020
Minithumbup
Louisa
By: 'Ian'
Jul 10,2020
2 people found
this helpful
The service provided was excellent Simon and his team were very professional and worked tirelessly through difficult times. Every aspect was covered from viewings, sale negotiations to completion. They went above and beyond the call of duty....
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“Simon’s service was outstanding fromStart to......”

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Jul 10,2020
Minithumbup
Simon
By: 'Clare'
Jul 10,2020
1 people found
this helpful
Simon’s service was outstanding from Start to completion strongly recommend this estate agent. Simon always stepped in to progress matters nothing was too much trouble and he was keen to make things happen quickly and professionally we were very impressed, thank you for your ...
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Staff picture Simon
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Staff picture Maddy
(68)
Staff picture Dawn
(28)
Staff picture Sue
(49)
Staff picture Louisa
(30)
Staff picture Ellie
(11)
No fees information available
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Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 11:58 AM 22/06/2020 by allAgents

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Simon Burt The Estate Agent

Branch - Solihull, B91