Dec 13,2012
Minithumbdown
By:
Dec 13,2012
4 people found
this helpful
The worst agency I have ever had the misfortune to deal with.

I have been complaining about a problem for the last two months. It is STILL not resolved. I have sent countless emails and made phone calls to no avail. I have been fobbed off with platitudes and promises but feel no nearer to a satisfactory outcome. I am now investigating the power of social media...maybe I\'ll sing a song on Youtube.

I would not recommend this agency to my worst enemy. They simply do not care. Do not bother with them. They have made me depressed.
What agent could do to change your mind?
Taken my problem seriously. Explained exactly what has caused the problem - and how they propose to put it right - and when?
Was this helpful? Yes
By: Gareth
Jan 28, 2016
We never did hear from you about your issues, funny that.
By: Managing Director
Jan 10, 2013
Dear Tenant

If you would kindly contact gareth@assetresidential.co.uk I will look into your issues.

There is a complaints procedure available to all customers and I am happy to go through redress procedures with you.

I am sorry you are having issues and by emailing me I hope we can get things resolved.

Kind regards

Gareth

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Asset Residential Sales & Letting

Sirius Building, John Bright Street, Birmingham Birmingham
West Midlands
B1 1BE


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