0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Oct 08,2020
Oct 08,2020
0
people found
this helpful
this helpful
This is an email I sent earlier this week, I'm still awaiting a reply ...........
To the Lettings Manager
Your company recently advertised a two bedroom property to let in Roundthorn Close, Bridgnorth. As this was potentially an ideal property for my needs I applied to view via the Rightmove site but received no reply. Fearing I'd filled in the form incorrectly I tried again without any response. I then rang via the Rightmove site and was directed through to your Ironbridge office where I spoke to a gentleman who had my email address and said he would send me an application form to view, I did not receive this.
I then went onto the Nick Tart website and applied from there where I received an automated reply which stated that someone would be in touch- no one has.
Finally I rang your Bridgnorth office and spoke to a very friendly lady who took all my details and said someone would contact me to arrange a viewing- no one has.
I then went back onto your website after discovering that the property had been taken off the Rightmove site to discover that the property has under offer on it.
I rang your Bridgnorth office again and was told they couldn't understand why I hadn't been contacted and that Telford Office was dealing with the property and they would get someone to contact me.
Guess what - no one has !
What a strange way to conduct business.
Yours, with more patience than deserved!
Kate Lovett
Sent from my iPhone
To the Lettings Manager
Your company recently advertised a two bedroom property to let in Roundthorn Close, Bridgnorth. As this was potentially an ideal property for my needs I applied to view via the Rightmove site but received no reply. Fearing I'd filled in the form incorrectly I tried again without any response. I then rang via the Rightmove site and was directed through to your Ironbridge office where I spoke to a gentleman who had my email address and said he would send me an application form to view, I did not receive this.
I then went onto the Nick Tart website and applied from there where I received an automated reply which stated that someone would be in touch- no one has.
Finally I rang your Bridgnorth office and spoke to a very friendly lady who took all my details and said someone would contact me to arrange a viewing- no one has.
I then went back onto your website after discovering that the property had been taken off the Rightmove site to discover that the property has under offer on it.
I rang your Bridgnorth office again and was told they couldn't understand why I hadn't been contacted and that Telford Office was dealing with the property and they would get someone to contact me.
Guess what - no one has !
What a strange way to conduct business.
Yours, with more patience than deserved!
Kate Lovett
Sent from my iPhone
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
8th Oct 2020
reviewed by 'Kate'
Opening Hours
Address
Nick Tart Estate Agents
9 Whitburn Street
Bridgnorth
Shropshire
WV16 4QN
01746 711442
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 100% | 99% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 08,2020
Oct 08,2020
0
people found
this helpful
this helpful
This is an email I sent earlier this week, I'm still awaiting a reply ...........
To the Lettings Manager
Your company recently advertised a two bedroom property to let in Roundthorn Close, Bridgnorth. As this was potentially an ideal property for my needs I applied to ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
