“Good service for vendor. Poor service for buyers....”
2 Star Review
Oct 07,2020
By:
'Ryan'
Oct 07,2020
Branch: Newtownabbey, 11 Portland Avenue
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: BT37
Branch: Newtownabbey, 11 Portland Avenue
Sales (as a Buyer)
Postcode: BT37
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Buyer of family home via McMillan Estate Agents.
From outset of process continuous calls to highlight needs of vendor and assurances that advised checks and inspections of property not required as all had recently been inspected and/or no issues had ever been experienced.
On purchase of property and further inspection, clear issues with electricals, vermin and exterior doors. When contacted McMillan to query these issues we were advised that we should contact our solicitor for further advice, despite previous assurances given at time of purchase by vendor and estate agent.
In retrospect, all assurances given by estate agent should have been disregarded and further checks carried out prior to completing purchase, but feel overall service of McMillan was focused on vendor needs, sale completion and little to no regard to purchaser.
Will seek further advice from solicitor.
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