We have received an excellent service starting with our 1st visit to the Branch with Ryan, and then at home with the visit from Tim. A very successful open day was arranged, and all offers were explained in full. We were kept up-to-date even whilst we were on holiday. Tim helped us make the right decision regarding how to proceed. Then Lisa (from Egham Branch?) took over, and again she was very helpful and gave regular updates right up to exchange and to completion (due next week). This has helped us have a less stressful experience. Would thoroughly recommend Townends.