100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction
Aug 17,2020
Aug 17,2020
2
people found
this helpful
this helpful
After many phone calls and no return calls, arranged to view a property in Amble that had just gone on the market. Drove to Amble (took 2.5 hours) puilled up outside the property 5 minutes before the appointemnt time to find a SOLD board up. Called the Amble office to see what was going on and was told I should have had a call last night to say it had gone under offer and cancelling the appountment. There was no call nor a missed call from them.
A 5 hour wasted round trip... and sorry doesn't cut it. They don't give a stuff as everything is shifting, at the moment.
A 5 hour wasted round trip... and sorry doesn't cut it. They don't give a stuff as everything is shifting, at the moment.
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Latest Reviews
1st Mar 2023
reviewed by 'Susan'
17th Aug 2020
reviewed by 'Mark'
4th May 2017
reviewed by 'Angry'
Opening Hours
Address
Rook Matthews Sayer
56 Queen Street
Amble
Northumberland
NE65 0BZ
01665 713 358
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 0% | £600 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- NE65
- NE61
- NE71
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Mar 01,2023
Mar 01,2023
0
people found
this helpful
this helpful
We were really happy with the support we received while selling our home. The staff really listened when we brought up concerns about interest rates and finding a buyer as we were desperate to secure a new build plot but if we didn't have a ...
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Aug 17,2020
Aug 17,2020
2
people found
this helpful
this helpful
After many phone calls and no return calls, arranged to view a property in Amble that had just gone on the market. Drove to Amble (took 2.5 hours) puilled up outside the property 5 minutes before the appointemnt time to find a SOLD board up. Called the ...
read full review
read full review
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May 04,2017
May 04,2017
4
people found
this helpful
this helpful
As a landlord, I am really struggling with this letting agent. They ignore correspondence, don't notice when rent is late or in arrears, palm off quotes for work that are not itemised and are clearly inflated and tell outgoing tenants that the house is in ...
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Comment on agent fees
They would be good IF the agent actually did any of the work. As it is, I'm paying for nothing.
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Lorraine
Hannah
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 5:22 PM 24/03/2022 by
