“I am the tenant of life residential since a year ......”
1 Star Review
Jul 18,2020
By:
'Muhammad'
Jul 18,2020
Branch: London, 16 Royal Crest Avenue
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E16
Branch: London, 16 Royal Crest Avenue
Lettings (as a Tenant)
Postcode: E16
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I am the tenant of life residential since a year and I am very disappointment with their service. They used wrong use of our management keys and provide access to contractor without our permission. Also, living in 3bed appartments, and they did not fixed a major issue in master bedroom which make that room useless for us. While taking a followup on that issue, they keep on suggesting to use third room (guest room) instead of fixing the issue. Also there accounts department dont know how to understand basis english, so have to communicate with them in bullets ( i.e. the way we communicate to kids). Not only this, we noted that to save cost/efforts, the gave excuses such as it is not allowed for contractor to visit house and fix bed, and they think bed falls under non-essential activity, we did mentioned that we get the house vacant when contractor comes but they keep stressing that it is not allowed. So far lockdown has been eased and it is almost a month in relaxation in lockdown, issue is not resolve and we keep hearing excuses
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