0% sales valuation accuracy
0% sales fee satisfaction
Nov 21,2012
Nov 21,2012
0
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I had often heard about Estate Agents not stepping up to the bar when it came to selling houses. Usually, the expectation was that the Agent would market the property sit back and wait for the commission.
When we first bought our house back in 2005, it was through Ashley and Peck and even then, they seemed like a proactive and professional Agency.
So, when we went to sell our Shared Ownership property and the Housing Association failed to find a buyer through the Housing Association, my wife and I thought we would market the property on the open market though Ashley and Peck.
To my surprise, they remembered the property and had the file from the previous sale. They took on the marketing and within a few weeks, we had a buyer.
But that's when our problems really started. Being a Shared Ownership, there are many pitfalls and Lease queries that need answering, couple that to an amateur Conveyancer (Legal Business in Brentwood) and what should have been a straight forward process became a real nightmare.
Many times throughout the process, we felt as though our sale would fall through, but things were kept together by some very, very diligent work from Mark Cahill at Ashley and Peck.
Firstly, we had regular updates, so we knew where we stood. Once the problems began, Ashley and Peck acted as intermediary between our buyer, his conveyancer ourselves and our conveyancer. Mark, alway knew the latest news, acted proactively and calmly. He advised us, even when we felt like we were close to the end of our tether in our various communications.
Perhaps our biggest surprise came when it seemed as though the sale was about to be kicked in to the long grass for a variation in the Lease. Mark to it upon himself to visit the buyers conveyancer in person. An act which was over and beyond our expectations and we feel, forced the buyers conveyancer to make a decision which allowed us to complete.
In summary, my wife and I feel that Ashley and Pecks' service, was excellent. We will always be grateful to Mark for his calm head, friendly manner and for acting over and above the call of duty to help us sell our house and move to our new home.
We would readily recommend them to anyone considering selling and if we ever find ourselves in the position of a move back to Brentwood, I can't think of any agent I'd rather deal with.
When we first bought our house back in 2005, it was through Ashley and Peck and even then, they seemed like a proactive and professional Agency.
So, when we went to sell our Shared Ownership property and the Housing Association failed to find a buyer through the Housing Association, my wife and I thought we would market the property on the open market though Ashley and Peck.
To my surprise, they remembered the property and had the file from the previous sale. They took on the marketing and within a few weeks, we had a buyer.
But that's when our problems really started. Being a Shared Ownership, there are many pitfalls and Lease queries that need answering, couple that to an amateur Conveyancer (Legal Business in Brentwood) and what should have been a straight forward process became a real nightmare.
Many times throughout the process, we felt as though our sale would fall through, but things were kept together by some very, very diligent work from Mark Cahill at Ashley and Peck.
Firstly, we had regular updates, so we knew where we stood. Once the problems began, Ashley and Peck acted as intermediary between our buyer, his conveyancer ourselves and our conveyancer. Mark, alway knew the latest news, acted proactively and calmly. He advised us, even when we felt like we were close to the end of our tether in our various communications.
Perhaps our biggest surprise came when it seemed as though the sale was about to be kicked in to the long grass for a variation in the Lease. Mark to it upon himself to visit the buyers conveyancer in person. An act which was over and beyond our expectations and we feel, forced the buyers conveyancer to make a decision which allowed us to complete.
In summary, my wife and I feel that Ashley and Pecks' service, was excellent. We will always be grateful to Mark for his calm head, friendly manner and for acting over and above the call of duty to help us sell our house and move to our new home.
We would readily recommend them to anyone considering selling and if we ever find ourselves in the position of a move back to Brentwood, I can't think of any agent I'd rather deal with.
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Latest Reviews
21st Nov 2012
reviewed by 'dpfghela'
10th Nov 2011
reviewed by 'Essex'
17th Jul 2011
reviewed by 'Brentwood'
24th May 2011
reviewed by 'Pauline'
Opening Hours
Address
Ashley & Peck
St Thomas´ Gate
St. Thomas´ Road
Brentwood
Essex
CM14 4DB
01277 218821
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 0 | 3 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 18,2012
Dec 18,2012
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The agent gave an honest & accurate assessment of our property including an entirely plausable plan for its marketing, (unlike 2 other agents where the lowest was £50,000 under & the highest £75,000 over). Details were provided of other properties which have sold & those that were currently on the market & ...
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Nov 21,2012
Nov 21,2012
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I had often heard about Estate Agents not stepping up to the bar when it came to selling houses. Usually, the expectation was that the Agent would market the property sit back and wait for the commission.
When we first bought our house back in 2005, ...
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Jul 16,2012
Jul 16,2012
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Richard Wilson was very helpful, friendly and professional throughout the selling process. We agreed together a strategy for pricing and marketing that we were both happy with and this proved to be very successful. Richard accompanied viewings with 2 prospective buyers and the first of those ...
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Nov 10,2011
Nov 10,2011
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Ashely Peck acted as the selling agent for us. Mark Cahill and Matthew Betts provided a pleasant, friendly and efficient service. They were always willing to provide feedback, discuss options and responded promptly. Our first buyers pulled out but Mark worked hard over the following 48...
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Jul 17,2011
Jul 17,2011
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Our purchase went very smoothly and Mathew was always polite and helpful. We always felt we were getting personal service which was a change from some previous experiences with another agent when appointments were mixed up and communication was difficult. We would recommend Ashley & Peck ...
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May 24,2011
May 24,2011
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Have only positive comments to make about our experiences with Ashley & Peck, in particular with Assistant Manager, Richard Wilson, who we found professional, efficient, pleasant, helpful and honest at all times. The marketing was very good and we were kept informed of when and where ...
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Jul 04,2010
Jul 04,2010
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Through a long and tortuous purchase, Sales Manager Mark Cahill was always helpful, friendly and professional and a credit to his profession....
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Feb 25,2010
Feb 25,2010
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I have used the services of Ashley & Peck both in the sale of a previous property in 2008, and in the purchase of my current property (Feb 2010). From beginning to end Mark Cahill - Sales Manager, provided both a friendly and professional service, with regular updates ...
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