“Worst agency ever, if I could I would give zero star....”
1 Star Review
Aug 09,2019
By:
'Ahmed'
Aug 09,2019
Branch: Luton, 78 Dunstable Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LU4
Branch: Luton, 78 Dunstable Road
Lettings (as a Tenant)
Postcode: LU4
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Worst agency ever, if I could I would give zeo star, I currently rent property with this agency and I will recommend not to rent any property with them as I'm suffering gravely.
When things goes wrong they do not take the issue as priority, you would report the issue 1 weeks ago and would allow time for them to sort it out but when you call back week later they have already forgotten about the problem.
So they will make excuses such as my colleague is dealing with it, they're currently busy to talk to you, I'll pass on the message and will get back to you, when you call 1/2 hour later, they'll tell you that I have passed on the message they will get back to you by end of the day not that the guy called back to tell you this, whoever is dealing with it they're still busy and cannot talk to you.
They made a policy if there is a delay even by 1 day on rent payment they will charge you, so what this is weekend and they're closed or the bank is closed you will still get charged, but they can delay weeks after weeks in fixing any issue at your property no matter if this a problem with your bathroom door or front door, they do not care about the tenants privacy or safety.
DO NOT RENT A PROPERTY WITH THIS AGENCY.
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