60% sales valuation accuracy
75% sales fee satisfaction
Apr 22,2019
Apr 22,2019
3
people found
this helpful
this helpful
I have given this estate agent 2 stars but this is not a reflection on all members of staff.
Positive: The female sales advisor, who was new to the company, was great at communicating and gave us confidence that our house would be sold and advertised positively.
Negative: Unfortunately, once we received an offer, it all started to go down hill.
The male sales progression 'specialist' was an utter waste of space and did not have the necessary communication skills to complete his job effectively. His profile on their website states 'prides himself on making the process as less stressful as possible for customers' Unfortunately, we felt that he was unreliable and did not work in our interest but in fact the buyers. We had earlier expressed concerns regarding this colleague and asked for him not to be involved in the sale of our property. However, these concerns where not taken seriously due to the ties between the director and this colleague, the mentioned director became very defensive when we gave our concerns.
On moving day, the same colleague was incredibly rude and was unable to understand the delay between a sale and purchase reaching completion.
We would therefore not recommend this company when selling your house.
Positive: The female sales advisor, who was new to the company, was great at communicating and gave us confidence that our house would be sold and advertised positively.
Negative: Unfortunately, once we received an offer, it all started to go down hill.
The male sales progression 'specialist' was an utter waste of space and did not have the necessary communication skills to complete his job effectively. His profile on their website states 'prides himself on making the process as less stressful as possible for customers' Unfortunately, we felt that he was unreliable and did not work in our interest but in fact the buyers. We had earlier expressed concerns regarding this colleague and asked for him not to be involved in the sale of our property. However, these concerns where not taken seriously due to the ties between the director and this colleague, the mentioned director became very defensive when we gave our concerns.
On moving day, the same colleague was incredibly rude and was unable to understand the delay between a sale and purchase reaching completion.
We would therefore not recommend this company when selling your house.
Comment on agent fees
Neutral, in line with most apart from those who offer fixed price
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Latest Reviews
13th Apr 2022
reviewed by 'Miss Louise Sullivan'
22nd Apr 2019
reviewed by 'Daniel'
10th Oct 2018
reviewed by 'James'
Opening Hours
Address
Redman Casey
69 Winter Hey Lane
Horwich,Bolton
Lancashire
BL6 7NT
01204 329990
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 75% | £165,000 | £177,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 3 | 1 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Apr 13,2022
Apr 13,2022
0
people found
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I cannot thank you enough. If you're looking for an estate agent Bolton, I highly recommend this company. Each and every member of staff goes above and beyond. We had a traumatic moving day due to the removal company (nothing to do with Redman Casey), ...
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Feb 03,2020
Feb 03,2020
0
people found
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Outstanding agent. From the initial valuation throughout the selling process.
Very professional and friendly and nothing was too much trouble.
Realistic valuation of our property, good pre sales advice led to a quick sale....
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Apr 22,2019
Apr 22,2019
3
people found
this helpful
this helpful
I have given this estate agent 2 stars but this is not a reflection on all members of staff.
Positive: The female sales advisor, who was new to the company, was great at communicating and gave us confidence that our house would be sold and advertised ...
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Comment on agent fees
Neutral, in line with most apart from those who offer fixed price
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Oct 10,2018
Oct 10,2018
0
people found
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I bought a property from this company, and it was a whole lot easier than I was told being fist time buyer. Was told the horror stories of the stress but they seemed to do everything for me and update me weekly on my purchase ...
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Jan 21,2018
Jan 21,2018
0
people found
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We were completely happy with the service received from Redman Casey. They were friendly, efficient and very professional. Nothing was too much trouble. Our house was sold within a week....
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Comment on agent fees
Very fair.
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Jun 09,2017
Jun 09,2017
1
people found
this helpful
this helpful
Another estate agent who doesn't respond to viewing requests via Zoopla or Rightmove. Sent several requests to view a property on Westbank Road, Lostock and nobody bothered to contact me, subsequently the property has now sold....
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Complaints Procedure
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