We arranged to go to the estate agents on a saturday to view a few properties.The agent had arranged more than one for us so we could get the most out of our trip, as we were located in East London at the time.This was great for us as we were able to compare what we saw.The last property we saw we went straight back to the office and put in an offer. We felt at ease with the agent who was helping us.he was very helpful and reassuring.He told us straight how much money we would need to deposit and gave us advice on how to up our chances of securing the property i.e a longer contract of which we weren't aware. He kept us infomred of his actions and where we stood.We got the phone call on a monday at the exact time the agent had agreed and we got the property! Signing the contract and sorting out the last bits of paperwork was easy and we had moved in within two weeks.It was a hassle free process. Very impressed.