Rugby, CV21
5/5, 281 reviews
99% recommended
99% sales valuation accuracy
100% sales fee satisfaction



Property Features

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2024 allAgents People Awards


“Ian Mitchell...”

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Mar 22,2019
Minithumbup
Toni-Ann
Kerry
By: 'Michelle'
Mar 22,2019
0 people found
this helpful
Toni Ann and Kerry are a first class team. They go above and beyond the usual estate agent service provided ( and we have dealt with many) They have a holistic approach which is essential for a house purchase or sale to succeed and this is where they differ. The hard work and support these girls give throughout a very stressful process is 100 percent going above and beyond any previous experience we have had.
Nothing is too much trouble, from
tips on how to present your property and keeping us informed every step of the way In such a caring way. Having an offer
on your property is
only step
one, the process
following that is what crosses you over the finishing line and this is where these two girls excell.
I thank you both for stearing and supporting us both through an emotional time selling the family home and
moving to pastures new! We wish you every success in the future!
We would not hesitate to recommend Guildhouse Estate Agents and we will actually miss speaking with you!
Thank you again
Michelle & Ian Mitchell.
Comment on agent fees
Excellent- worth every penny.
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Opening Hours
Address

Guild House Estate Agents
Eastlands Court Business Centre
Rugby
Warwickshire
CV21 3QP
01788 577218

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £70,000 £26,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 157 1 110 0 11 1
Areas covered
  • CV21
  • CV22
  • CV23
  • CV8
  • LE17
  • NN6
  • NN7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

“A true professional, giving you peace of mind......”

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Mar 26,2024
Minithumbup
Lisa
Toni-Ann
By: 'Linda'
Mar 26,2024
0 people found
this helpful
I’m so glad I chose Lisa Curley of Guild House for my house sale - she is highly knowledgeable about the local market and made sure I always felt like a priority. Lisa's knowledge and experience, combined with her patient approach, made this otherwise ...
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By: Lisa Curley
Mar 26, 2024
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Thank you Linda for such a wonderful review, I really appreciate it. Thanks for your business. ...

“Just Amazing!!...”

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Mar 14,2024
Minithumbup
Lisa
By: 'Kate & Dave'
Mar 14,2024
0 people found
this helpful
Lisa was amazing right from the start. Unfortunately we had a lot of sales fall through due to banks and mortgages and even at the stage of giving up Lisa was there to support us and keep us going. Nothing was too much and always ...
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By: Lisa Curley
Mar 14, 2024
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Kate & David you are welcome. I hope you enjoy your next chapter. Thank you for your lovely review. ...

“Just the best service from Lisa who went abov......”

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Mar 12,2024
Minithumbup
Lisa
By: 'Diane G'
Mar 12,2024
0 people found
this helpful
Just the best service from Lisa who went above and beyond to help with the difficult sale of this property. We were kept informed all the way and have never had better service from any estate agents before in our many years of buying or ...
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“What an amazing experience from start to fini......”

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Mar 11,2024
Minithumbup
Lisa
By: 'Christine Finlay'
Mar 11,2024
0 people found
this helpful
What an amazing experience from start to finish. Without a doubt Lisa has been the most involved and outstanding estate agent I have ever had. She has been so selfless with a very difficult buy and sell situation and has always made me feel at ...
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By: Lisa Curley
Mar 11, 2024
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Thank you so much for trusting me to sell your property and for your lovely review! ...

“Lisa was absolutely excellent from start to f......”

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Feb 02,2024
Minithumbup
Lisa
By: 'Leah'
Feb 02,2024
0 people found
this helpful
Lisa was absolutely excellent from start to finish! Even from the evaluation process Lisa stood out from other estate agents as her knowledge and expertise about the local market was second to none. Lisa has a great attention to detail and that really showed in ...
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“Thank you Lisa!...”

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Jan 26,2024
Minithumbup
Lisa
By: 'Anna & Connor'
Jan 26,2024
0 people found
this helpful
Lisa provided us with exceptional service during our recent home-buying experience. Her professionalism, communication, and genuine care made the process so much easier. Lisa's knowledge of the market, attention to detail, and proactive approach was invaluable. Lisa kept in touch with us throughout the whole ...
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“Excellent professional experience...”

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Nov 28,2023
Minithumbup
Lisa
By: 'Rachael Louise Ratcliffe'
Nov 28,2023
0 people found
this helpful
Excellent experience. Lisa was professional from the very beginning. We used a different agent to begin with, however, nothing was selling. Lisa was great and showed our house to people in a position to move and who were actually interested, and before long we had ...
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By: Lisa Curley
Nov 28, 2023
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Thank you Rachael, it was my pleasure working with you and Steve. Best Wishes, Lisa ...

“Honest and professional advice...”

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Nov 28,2023
Minithumbup
Kerry
Toni-Ann
By: 'Lin'
Nov 28,2023
0 people found
this helpful
Toni and Kerry are absolutely amazing, they sold my house within 24 hours and were very professional and enthusiastic about solving some of the issues came to light I have no hesitation in recommending them...
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“Fantastic friendly Agents...”

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Nov 27,2023
Minithumbup
Lisa
By: 'KJ'
Nov 27,2023
0 people found
this helpful
Lisa from Guildhouse has been so supportive, informative and helpful during my purchase. Constantly keeping me updated and providing guidance. I would highly recommend Guildhouse, excellent service...
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By: Lisa Curley
Nov 28, 2023
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Thanks Karen, I appreciate your feedback! All the best in your new home , best wishes Lisa ...

“The estate agent Lisa was extremely helpful. ......”

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Nov 27,2023
Minithumbup
Lisa
Kerry
By: 'Michelle Thomson'
Nov 27,2023
0 people found
this helpful
The estate agent Lisa was extremely helpful. Nothing was too much trouble for her. Great communication and a very friendly approach. Highly recommended service...
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By: Lisa Curley
Nov 28, 2023
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Thank you Michelle, I appreciate your feedback! I hope all goes well in your new home. Best wishes, Lisa ...

“Simply the best...”

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Aug 31,2023
Minithumbup
Toni-Ann
By: 'Bill'
Aug 31,2023
0 people found
this helpful
We've moved eight times over a period forty years and can say without doubt that Guildhouse are simply the best estate agent I've ever had dealings with. The business owner, Toni, has been brilliant every step of the way, from selling our house within a ...
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“Excellent service throughout marketing and sa......”

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Aug 31,2023
Minithumbup
Toni-Ann
Kerry
By: 'Rory'
Aug 31,2023
0 people found
this helpful
Excellent service throughout marketing and sale. Will use them again...
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“Excellent marketing and service during tough ......”

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Aug 31,2023
Minithumbup
Toni-Ann
Kerry
By: 'Rory'
Aug 31,2023
0 people found
this helpful
Excellent marketing and service during tough times. Found great buyers too...
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“Excellent service throughout marketing and sa......”

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Aug 31,2023
Minithumbup
Toni-Ann
Kerry
By: 'Rory'
Aug 31,2023
0 people found
this helpful
Excellent service throughout marketing and sale. Will use them again...
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“Professional and friendly. Very knowledgeabl......”

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Aug 31,2023
Minithumbup
Toni-Ann
By: 'Wendy'
Aug 31,2023
0 people found
this helpful
Professional and friendly. Very knowledgeable of market conditions which helped us achieve a quick sale. Constant updates throughout process making what is usually a difficult process seem stress free. Have used many agents in different areas of the country and have never experienced service like ...
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“The girls at Guild House have been brilliant,......”

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Aug 30,2023
Minithumbup
Toni-Ann
Kerry
By: 'Gail'
Aug 30,2023
0 people found
this helpful
The girls at Guild House have been brilliant, going above and beyond what I expected. They have been enormously helpful with the purchase of my property and I would highly recommend them as a wonderful estate agents. They have been so supportive and helpful and ...
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“Toni-Ann and Kerry literally could not be mor......”

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Aug 29,2023
Minithumbup
Toni-Ann
Kerry
By: 'Mark'
Aug 29,2023
0 people found
this helpful
Toni-Ann and Kerry literally could not be more helpful. 5 stars undersells them....
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“Great service for house purchase...”

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Aug 29,2023
Minithumbup
Kerry
By: 'Andrew'
Aug 29,2023
0 people found
this helpful
Great service from Kerry and Kevin in my recent house purchase. Excellent support throughout the process which was a massive help as a first time buyer. Good prompt response to texts and emails....
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“I highly recommend if you are selling your pr......”

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Aug 29,2023
Minithumbup
Kerry
By: 'Julie Haworth'
Aug 29,2023
0 people found
this helpful
I highly recommend if you are selling your property to use the services of Guild House Estate Agents. They have gone above and beyond expectations during the sale of my property. My house was sold within a week of them placing it on the market, ...
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“Excellent service and support through the who......”

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Aug 16,2023
Minithumbup
Toni-Ann
Kerry
By: 'Georgi'
Aug 16,2023
0 people found
this helpful
Excellent service and support through the whole process. Highly recommend their services...
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“I had a good experience overall buying from G......”

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Aug 15,2023
Minithumbup
Toni-Ann
Kerry
By: 'KJ'
Aug 15,2023
0 people found
this helpful
I had a good experience overall buying from Guild House. Toni- Ann was quite helpful....
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“Personal service, made comfortable throughout......”

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Aug 15,2023
Minithumbup
Toni-Ann
Kerry
By: 'Chris'
Aug 15,2023
0 people found
this helpful
Personal service, made comfortable throughout. Attention to detail in our property photos. Thanks Toni....
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“Lisa was truly amazing throughout the whole p......”

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Aug 14,2023
Minithumbup
Lisa
By: 'Katherine Phillips'
Aug 14,2023
1 people found
this helpful
Lisa was truly amazing throughout the whole process. Buying our first home was made easy with the help of such an amazing agent. Thank you so much...
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By: Lisa Curley
Aug 14, 2023
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Thank you so much Katherine, I appreciate you taking the time to review, it was my pleasure. So glad you’re in and can get set to making it in to a lovely home for you and the family. ...

“Fabulous, knowledgeable, dedicated, professio......”

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Aug 10,2023
Minithumbup
Lisa
By: 'Chris Claydon'
Aug 10,2023
0 people found
this helpful
Fabulous, knowledgeable, dedicated, professional, caring & always on the case....
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By: Miss Lisa Curley
Aug 10, 2023
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Thanks so much for taking the time to leave a review Chris. Glad I could help! ...

“Wonderful experience buying our first home...”

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Aug 09,2023
Minithumbup
Kerry
Toni-Ann
By: 'Lauren'
Aug 09,2023
0 people found
this helpful
Wonderful experience buying our first home with Guild House Estate agents. Both Toni-Ann and Kerry made for an easy, smooth transaction and were there every step of the way....
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Staff picture Kerry
(283)
Staff picture Toni-Ann
(255)
Staff picture Lisa
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure (Sales)

Guild House Estate Agents are committed to providing you with the highest standards of service. However, if you feel that our service has fallen short of your expectations, we’d like to hear from you; not only to allow us to apologise to you but also to improve our service. Most complaints can be dealt with by our Manager. They will do their best to resolve the matter quickly and to your satisfaction.

Stage One
If after speaking with the Manager, you think that your complaint has not been resolved, you are invited to make a formal complaint in writing by email or letter. Please provide a written summary of your complaint and address it to Customer Relations Department as detailed below. Your complaint will be acknowledged within 3 days of being received.

The Manager will make contact with you to discuss the matter further prior to launching a full investigation. Upon completion of the investigation, you will receive a detailed response advising you of the outcome in writing within 14 days of receipt of the original complaint. If further time is required e.g. for reports to be received from a third party, then you will receive a written explanation at the end of the 14-day time frame. Please forward your written letter or e-mail to: [email protected]
Guild House Estate Agents Ltd
27 Tower Road
Rugby
Warwickshire
CV22 5NA

Stage Two
If, after a full investigation, you feel that your complaint remains unresolved, the matter will be referred to the Company Director who will personally conduct a separate review of your complaint. You will receive an acknowledgement from the Director within 3 days and a full response within 14 days.

Stage Three
We are committed to ensuring all complaints are fully and fairly addressed. We respect your right to take any unresolved complaint to an appropriate third party for dispute resolution. Therefore, on our final letter we will always confirm when a ‘deadlock’ situated has been reached, which signals that we have come to the end of our internal complaints procedure and that you may now progress your issues to our Alternative Dispute Resolution entity which is The Property Ombudsman.
Please note: You should refer the matter to The Property Ombudsman as soon as possible after receiving our final response, but within 12 months of the date of our ‘deadlock’ letter. You will need to complete the above steps before you raise your concerns with the TPO or NAEA.
Last updated at 8:47 AM 17/05/2018 by Kerry Giles

Awards won by Guild House Estate Agents, Rugby CV21 3QP



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Guild House Estate Agents

Branch - Rugby, CV21