Mike and Sarah were both very helpful from the moment I made contact. Everything was arranged promptly and professionally and they were able to be flexible in a number of aspects to make the process easier from a tenant\'s point of view. They were also very easy to get hold of if I had questions about the process/property. Only slight downside (more of a comment really) was that in dealing with several people over different sites sometimes communication lines got a bit tangled, but nothing that wasn\'t easily sorted out by a clarification e-mail. Definitely wouldn\'t put me off using them again though. Also their website is great!