“Terrible customer service...”
1 Star Review
Jan 18,2019
By:
'Anonymous'
Jan 18,2019
Branch: Ingatestone, 60b High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM
Branch: Ingatestone, 60b High Street
Lettings (as a Tenant)
Postcode: CM
6
people found
this helpful
I had the pleasure of dealing with these uninterested folk recently. I must've called the office a dozen times over the course of a week and a half or so, with only one physical call back made. I am a customer who urgently wanted to look at a property. Admittedly, there was someone else in the frame prior to my application, but no urgency was displayed at all. Naturally I was chasing chasing chasing and made them very aware of my seriousness about the property and frankly, they couldn't of given less of a toss. At one point I even said, 'please call the landlord and tell them I want the property without even seeing it' - nothing was done. All I wanted was to be kept in the loop in regards to the property and they couldn't even drop me a quick 30 second call. Very poor customer service, I would not be recommending at all.
6
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