Sep 15,2012
Minithumbdown
By:
Sep 15,2012
3 people found
this helpful
Throughout every step of the rental process we have been hit by barriers preventing ease and speed due to miss information and poor work ethic largely due to Adam. Impossible to contact,skirting around questions and misinformation are what to expect from this branch. This said other employees at this branch have bent over backwards to try to please us but have only been held back by the manager Adam\'s actions.
Twice on the day of moving we have been told we are unable to move into the property due to Adams incompetence.
Highly disappointed.
Was this helpful? Yes
By: Susan
Oct 01, 2012
Out of curiosity, me and my friend are currently going through ludlow thompson to rent, we are having issues with communication with the head office and branch staff, keep having our moving day pushed back due to their incompetence, have they actually done anything to sort out your issues?
By: Ludlowthompson.com
Sep 18, 2012
Thank you very much for taking the time to write the above review.

We are very concerned to read this and would really like the opportunity to look into this further for you.

All feedback that is received by Ludlowthompson is taken very seriously and we always ensure we do our best to reach a satisfactory resolution for all of our clients.

Please could we ask you to contact customerservices@ludlowthompson.com so that we can look into this?

Kind regards
Ludlowthompson

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ludlowthompson

258 Lewisham High Street Lewisham, London
Greater London
SE13 6JX

020 8613 9696, 020 8613 9677

Opening hours