1 Star Review
Dec 04,2018
By:
'Unhappy'
Dec 04,2018
Branch: Bingham, 23 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG12
Branch: Bingham, 23 Market Place
Lettings (as a Tenant)
Postcode: NG12
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The staff at the Bingham branch were swift to arrange a contract, but slow to provide any type of customer service whatsoever. Never replied to several queries and their property maintenance departments is nothing short of patronising. I made sure the staff knew that we were going to be purchasing property in the area and at no point did they engage their sales team. The Lettings Manager was however very keen to ask about our rental properties and who was managing them. Having been a tenant now for almost six months I would rather let the chimpanzees at Twycross Zoo manage my properties than place my trust in Frank Innes.
Comment on agent fees
Very high, Would definitely not return to this agent. As a Landlord, I with other properties, I would not consider them a viable proposition for managing my properties.
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