Leytonstone, London, E11
4.9/5, 214 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“The "Go To" agent in Leytonstone...”

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Oct 21,2018
Minithumbup
Jennifer
Jamie
By: 'Guy'
Oct 21,2018
0 people found
this helpful
This is a terrific family-run estate agency.
Both Jen and, latterly, Jamie, handled a far from straightforward, protracted flat sale, working seamlessly.
From the outset, they were particularly realistic on valuation.
They provided a proactive, value for money and highly professional and supportive service, in what is currently an extremely challenging market.

I could not recommend Jen, Jamie and Trading Places enough.
Comment on agent fees
Very competitive.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
Thank you for the great review Guy. All the best, Jamie and the rest of the team.

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Opening Hours
Address

Trading Places Estate & Letting Agents
46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £1,075,000
Lettings 97% 96% £600 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 0 83 7 56 3 21 0 4 1
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

No Properties

“It was a pleasure renting from Trading Places......”

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Jan 26,2024
Minithumbup
Gary
Steve
By: 'Fabio Junior'
Jan 26,2024
0 people found
this helpful
It was a pleasure renting from Trading Places, very professional throughout the whole process. Completely satisfied with the service provided. From booking the first viewing to the hand over of the keys nothing to worry about. Steve Randall was very helpful and very professional. Landlords ...
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“We had excellent service throughout our sale ......”

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Jan 04,2024
Minithumbup
Jennifer
By: 'Nicola Molony'
Jan 04,2024
0 people found
this helpful
We had excellent service throughout our sale of our two bed flat. Staff were friendly and very responsive. We achieved a good price considering the market the at the time and I think it was valued wisely by the agents. They drummed up lots of ...
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By: Jen Butler
Feb 09, 2024
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Thank you Nicola for taking the time to submit a review and your amazing feedback. Wishing you all the best. Kind regards, Jen ...

“A great team...”

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Nov 27,2023
Minithumbup
Jennifer
Steve
By: 'Frank'
Nov 27,2023
0 people found
this helpful
A great team. Very efficient responses to queries. Proactive rather than reactive - a real advantage in the buying process. I really appreciated the kind and thoughtful advice....
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Was this helpful? Yes
By: Jen Butler
Nov 27, 2023
View all comments (1)
Thanks, Frank we are glad we were able to help in your buying process and really appreciate your feedback. Best wishes, Jen, Steve and the TP Team ...

“Excellent service, very friendly and helpful!......”

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Oct 05,2023
Minithumbup
Gary
Kevin
By: 'Anisa'
Oct 05,2023
0 people found
this helpful
Excellent service, very friendly and helpful! Without their help would be impossible to find the house we were looking for...
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By: Gary Butler
Oct 06, 2023
View all comments (1)
Hi Anisa, thank you for taking time to leave a review. We hope you are very happy in your new home. Kind regards, Gary and the Trading Places team ...

“Jen was patient and calm as we headed towards......”

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Aug 15,2023
Minithumbdown
Jennifer
By: 'Leytonstone'
Aug 15,2023
0 people found
this helpful
Jen was patient and calm as we headed towards completion with the usual flurry of queries from the buyer's solicitors. Very helpful and knowledgable in managing all viewings and offers - highly recommended....
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By: Gary Butler
Oct 06, 2023
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Thank you for taking the time to leave a review. Kind regards Jen, Gary and the Trading Places team ...

“Brilliant local agents...”

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Jun 06,2023
Minithumbup
Jennifer
Steve
By: 'Joe'
Jun 06,2023
0 people found
this helpful
Jen, Steve and the team just sold our flat and were absolutely brilliant. We had some difficulties along the way, with our own onward purchase and Jen was super positive and supportive and always available to chat. Great market knowledge and highly experienced. Totally recommended....
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“Trading Places are a top notch family company......”

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May 18,2023
Minithumbup
Jennifer
Gary
By: 'Camilla Adelle'
May 18,2023
0 people found
this helpful
Trading Places are a top notch family company. They managed our rental property for nine years and now they have marketed and sold the property. Jen, Gary, Steve and the whole team are responsive, proactive and professional. We have always felt that their advice was ...
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Was this helpful? Yes
By: Jennifer Butler
Oct 16, 2023
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Thank you Camilla for your taking the time to submit a review we are so grateful for your feedback and it has been a pleasure to assist you over the years. All the best for the future. Jen, Gary & Steve and the trading places team ...

“Money Grabbing...*...”

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Mar 06,2023
Minithumbdown
By: 'Ted'
Mar 06,2023
0 people found
this helpful
Absolutely awful estate agents! All they are is money grabbing * who don't care about tenants. Do not use them!...
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Was this helpful? Yes
By: Gary Butler
Oct 06, 2023
View all comments (1)
Dear Ted, i'm sorry you feel this way. It can be very difficult when a tenant wants to break from their tenancy earlies than the contracted term allows, and even more so when there is a deposit dispute between tenant and landlord. As the agent we aim to help resolve such matters, but ultimately there is little we can do when a stalemate situation arises. As an agent, we did not charge you any fees and the rent you paid was as contracted, to your landlord, so I feel your comments are unfair. I am ...

“Great service and very helpful team (Gary and......”

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Mar 03,2023
Minithumbup
Gary
Steve
By: 'Romina Polenta'
Mar 03,2023
0 people found
this helpful
Great service and very helpful team (Gary and Steve) from the viewing day and throughout the whole process of letting the flat. Highly recommend!...
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“Amazing service, we were helped by Gary who t......”

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Feb 27,2023
Minithumbup
Gary
Kevin
By: 'Marcelo'
Feb 27,2023
0 people found
this helpful
Amazing service, we were helped by Gary who throughout the process he helped us, happily explained every step of the process and resolved any doubts we had....
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By: Gary Butler
Feb 27, 2023
View all comments (1)
Hi Marcelo, thank you for the review, much appreciated. Ongoing we will be here to hep you every step of the way. Gary, Jen and the Trading Places team ...

“Such a brilliant experience while looking for......”

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Feb 16,2023
Minithumbup
Gary
Kevin
By: 'Mia'
Feb 16,2023
0 people found
this helpful
Such a brilliant experience while looking for a property. Gary and Kevin are professional, nice and helpful. I recommend to everyone who is searching for a flat to do so with Trading Places. Really....
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Was this helpful? Yes
By: Gary Butler
Feb 16, 2023
View all comments (1)
Hi Mia, thank you for the review, we hope you are both very happy in your new home, if you need anything, simply get in touch and we'll be here to help. Gary, Jen & the Trading Places team ...

“Had a fantastic experience with Trading Place......”

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Feb 08,2023
Minithumbup
Steve
Jennifer
By: 'Chloe'
Feb 08,2023
0 people found
this helpful
Had a fantastic experience with Trading Places. Jen, Steve, Gary and team were very knowledgeable and proactive, leading to a very smooth transaction despite the turbulent market conditions. Highly recommend...
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Was this helpful? Yes
By: Jen Butler
Feb 08, 2023
View all comments (1)
Thank you for your feedback and review Chole. We wish you and your family all the best for the future! Kind regards, Jen, Gary, Steve and the team. ...

“Made moving in and the moving process so easy......”

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Jan 26,2023
Minithumbdown
Gary
By: 'Gabby'
Jan 26,2023
0 people found
this helpful
Made moving in and the moving process so easy and quick! Honestly such super service! Special thank you to Gary for making it such a smooth process!...
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Was this helpful? Yes
By: Gary Butler
Jan 27, 2023
View all comments (1)
Thank you Gabby, it's been a pleasure working with you. We hope you are both very happy in your new home. Gary, Jen and the Trading Places team ...

“After several years with the same tenant, not......”

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Jan 21,2023
Minithumbup
Gary
Kevin
By: 'Norma Howe'
Jan 21,2023
0 people found
this helpful
After several years with the same tenant, not for thee 1st time I refurbished and remarketed my property in Leytonstone from my home in Glasgow. As ever, Trading Places: Gary and Kevin in this instance, co-ordinated and advised on building work and tradesmen, guiding me ...
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“Fantastic service...”

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Jan 12,2023
Minithumbup
Jennifer
Steve
By: 'Katherine'
Jan 12,2023
0 people found
this helpful
The Trading Places team were fantastic in dealing with the sale of my flat. They are really knowledgeable and I was confident that the sale of my property was in safe hands. They kept me fully updated at all stages as to the progress. I ...
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Was this helpful? Yes
By: Jennifer Butler
Jan 12, 2023
View all comments (1)
Thank you Katherine for taking the time to submit a review. Wishing you all the best for the future. Kind regards, Jen & Steve ...

“Home sale: I am so pleased I chose Trading P......”

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Dec 16,2022
Minithumbup
Jennifer
By: 'Valerie Sanders'
Dec 16,2022
0 people found
this helpful
Home sale: I am so pleased I chose Trading Places to sell my property. The service was excellent and the staff very helpful. I felt they worked very hard on my behalf, organising viewings and following through any queries that I raised very swiftly. The ...
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“Gary and Fiona have been very helpful with he......”

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Oct 17,2022
Minithumbup
Fiona
Gary
By: 'Amy'
Oct 17,2022
0 people found
this helpful
Gary and Fiona have been very helpful with helping me get our rental property. Always answering any questions and helping through whatever I needed help with. Thanks a lot. I’d definitely recommend using them again....
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Was this helpful? Yes
By: Gary Butler
Oct 18, 2022
View all comments (1)
Hi Amy, thank you for leaving a review, we hope you'll be very happy in your new home. Kind regards Gary, Jen and the TP team ...

“Gary was great throughout always available to explain and answer ......”

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Oct 15,2022
Minithumbup
Gary
By: 'Kay'
Oct 15,2022
0 people found
this helpful
Gary was great throughout always available to explain and answer questions. He listened to me and provided a great service. I would highly recommend Trading Places if you are a landlord use them you won't be disappointed....
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“I can't thank Trading Places highly enough. T......”

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Oct 05,2022
Minithumbup
Gary
By: 'Andy'
Oct 05,2022
0 people found
this helpful
I can't thank Trading Places highly enough. They immediately understood my requirements and very quickly presented properties, one of which was perfect. Upon agreeing rental they could not have been more helpful, responsive, professional or friendly. Thanks to the whole team but special mention to ...
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Was this helpful? Yes
By: Gary Butler
Oct 05, 2022
View all comments (1)
Hi Andy, thank you for leaving such a lovely review. We hope you'll be very happy in your new home. All the best from Gary, Jen and the TP team ...

“Excellent service from Trading Places ......”

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Oct 03,2022
Minithumbup
Jennifer
By: 'Alan McNaboe'
Oct 03,2022
0 people found
this helpful
Excellent service from Trading Places Jen was a star and kept my sale on track through various setbacks. She kept things moving forward, and gave me excellent advice both on my sale and the purchase I was making, based on her extensive knowledge of the ...
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“The entire team at Trading Places went out of......”

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Sep 20,2022
Minithumbup
Fiona
Jennifer
By: 'L Lincoln'
Sep 20,2022
0 people found
this helpful
The entire team at Trading Places went out of their way to support me and my family secure our new home. They provided excellent communication and advice at all times and it genuinely felt that they were looking out for us and were a part ...
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“Trading Places provide excellent dedicated s......”

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Aug 23,2022
Minithumbup
Gary
Steve
By: 'Timothy Robinson'
Aug 23,2022
0 people found
this helpful
Trading Places provide excellent dedicated service and were especially dedicated in assisting me when my tenants went into arrears despite receiving no fees for a period due to the arrears....
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By: Gary Butler
Aug 23, 2022
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Thank you Tim, sometimes it’s about finding the best solution to a particular problem, and we have always seen the agent/landlord relationship as one whereby we are “in it together”. ...

“I originally bought my flat from Trading Plac......”

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Aug 22,2022
Minithumbup
Gary
Kevin
By: 'Claire'
Aug 22,2022
0 people found
this helpful
I originally bought my flat from Trading Places in 2006 and they were very easy to deal with. For the past few years I have rented my flat through Trading Places and they really have gone above and beyond. I have a difficult neighbour and they ...
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By: Gary Butler
Aug 22, 2022
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Hi Claire, thank you for leaving such a lovely a review, much appreciated. All the best, Gary, Jen, Kevin and the Trading Places team ...

“Very positive!...”

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Aug 12,2022
Minithumbup
Gary
Steve
By: 'Rachel'
Aug 12,2022
0 people found
this helpful
I've had a really positive experience with Trading Places so far- any maintenance issues with the property have been sorted promptly. Gary is easily reachable and always communicates updates etc with us. Will deffo be looking to use them in the future as well when ...
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By: Gary Butler
Aug 12, 2022
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Hi Rachel, thank you for the review, that's really kind of you and much appreciated. All the best Gary, Jen and the Trading Places team ...

“Great service - would highly recommend...”

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Aug 09,2022
Minithumbup
Gary
Steve
By: 'MC'
Aug 09,2022
0 people found
this helpful
I have used Trading Places for the last seven years and would highly recommended them. An engaged and knowledgeable team - they are pro active, responsive, and flexible. I know I can relax and leave them to manage my property. When I do have questions, ...
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“Trading Places...”

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Jul 14,2022
Minithumbup
Steve
Jennifer
By: 'Purchaser'
Jul 14,2022
0 people found
this helpful
Trading Places really helped to smooth the process for the purchase of my property. Jen checked in regularly to ensure that the process wasn’t being held up in any way and was an experienced facilitator between the various parties involved in the purchase. This ...
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“....”

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Jul 13,2022
Minithumbup
Steve
Jennifer
By: 'Geraldine'
Jul 13,2022
0 people found
this helpful
Jen's local knowledge and marketing strategy stood out from the beginning. She and Steve were friendly, professional and upbeat. Jen sent regular updates and kept things moving between viewing and completion. Office staff were friendly and well informed. We are very satisfied with the outcome ...
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“An amazing Steve, was punctual , very fast an......”

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Jul 11,2022
Minithumbup
Steve
By: 'Radostina Gavrelova'
Jul 11,2022
0 people found
this helpful
An amazing Steve, was punctual , very fast and professional! Was pushing us and the seller on the right time and was very helpful!...
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“We knew as soon as we met Jen that we would b......”

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Jul 04,2022
Minithumbup
Jennifer
Steve
By: 'Al'
Jul 04,2022
0 people found
this helpful
We knew as soon as we met Jen that we would be selling via Trading Places. She's born and bred in Leytonstone so knows the area really, really well. She was easy to get along with and chat to. Our chain of NINE was pretty ...
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“Highly recommended...”

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Jun 22,2022
Minithumbup
Jennifer
Steve
By: 'John'
Jun 22,2022
0 people found
this helpful
I have used Trading Places as a letting agent/management agent for 6 years and then for selling my property. I can highly recommend them on both services. A very professional, efficient and friendly family run business....
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By: Jennifer Butler
Jun 25, 2022
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Hi John, thanks for the review much appreciated. It has been great working with you and wish you and your family all the best for the future. Best wishes, Jen, Steve and the team ...
Staff picture Jamie
(74)
Staff picture Jennifer
(72)
Staff picture Gary
(54)
Staff picture Steve
(27)
Staff picture Erlandas
(27)
Staff picture Kevin
(13)
Staff picture Steve
(8)

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 5:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents, London E11 1HE



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Trading Places Estate & Letting Agents

Branch - Leytonstone, London, E11