0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 23,2012
Jul 23,2012
3
people found
this helpful
this helpful
Firstly , i am renting a property from easy location otley and i am writing this review to warn people about the kind of people theese estate agents are.
when we signed our tennacy it was for an initial 6months, CHRIS HENDRY the man who appears to own easy location with his wife GILL, failed to tell us about a serious damp problem at the property on elliott street. it is so bad that our 18month old has had serious health problems due to the damp. easy location painted over the damp when we first moved in so you couldnt tell untill it rained and by then we were stuck there for 6months. easylocation failed to declare a problem with next door who has continually harrased me and as im pregnant i really didnt need the added stress. easy location gave my personal phone number to the landlord who then constantly phoned day and night to shout and ball about wanting access to the property when we explained we were at work or busy and could they rearrange a new day and time he swore at me and shouted. we had to pay out for a fumigator due to woodlice from the damp, the ceiling is nearly collapsing, we applied for housing benifit and easylocation failed to reply to the counicl making us in rent arrears they refuse to accept it and therefore blame us for their lack of comunication. the staff at easy location are EXTREMEMLY rude and aggressive we have recieved rude and aggressive voicemails from them if we fail to answer the phone. they are shocking, how they got there license is beyond me. They make threats threw voicemail if you dont answer they will bang on the windows and doors. its appalling. especially as im 8months pregnant and have a 18month old who is petrified because of the landlord braying on the door and windows. these people cannot be trusted, they rented us a unsafe and unfit house enviromental health have been informed. i urge anyone that is thinking of renting a property threw easylocation to seriously THINK AGAIN
when we signed our tennacy it was for an initial 6months, CHRIS HENDRY the man who appears to own easy location with his wife GILL, failed to tell us about a serious damp problem at the property on elliott street. it is so bad that our 18month old has had serious health problems due to the damp. easy location painted over the damp when we first moved in so you couldnt tell untill it rained and by then we were stuck there for 6months. easylocation failed to declare a problem with next door who has continually harrased me and as im pregnant i really didnt need the added stress. easy location gave my personal phone number to the landlord who then constantly phoned day and night to shout and ball about wanting access to the property when we explained we were at work or busy and could they rearrange a new day and time he swore at me and shouted. we had to pay out for a fumigator due to woodlice from the damp, the ceiling is nearly collapsing, we applied for housing benifit and easylocation failed to reply to the counicl making us in rent arrears they refuse to accept it and therefore blame us for their lack of comunication. the staff at easy location are EXTREMEMLY rude and aggressive we have recieved rude and aggressive voicemails from them if we fail to answer the phone. they are shocking, how they got there license is beyond me. They make threats threw voicemail if you dont answer they will bang on the windows and doors. its appalling. especially as im 8months pregnant and have a 18month old who is petrified because of the landlord braying on the door and windows. these people cannot be trusted, they rented us a unsafe and unfit house enviromental health have been informed. i urge anyone that is thinking of renting a property threw easylocation to seriously THINK AGAIN
What agent could do to change your mind?
they could have been honest about the property, not handed out my personal phone number to the landlord etc, not been rude , not shouted down the phone and spoke to tennats like there idiots.Attached Filesnbsp;
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May 04, 2021
I would concur with this experience as it is almost an exact copy of what we experienced with them. We rented a property on North Parade in Otley. Damp issues, broken windows, gas capped off when we moved in and many more issues. The reflection of Gill and Chris in this post os spot on and we experienced the same. Avoid at all costs
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Latest Reviews
31st Aug 2016
reviewed by 'Never'
23rd Jul 2012
reviewed by 'jcjjsjjs'
Opening Hours
Address
Easy Location
49 Borough Gate
Otley
North Yorkshire
LS21 1AG
0 1943 464001
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £425 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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Aug 31,2016
Aug 31,2016
2
people found
this helpful
this helpful
These people put me off renting out my house ever again and I sold it. They were like pigs at the trough and made me feel like I was easy pickings for them .
I felt like they were playing their own games and not working ...
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read full review
Comment on agent fees
Pure greed
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Jan 26, 2017
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(1)
this is a complete fabricated lie. We have no idea who this vindictive=e liar is, we have never come across this situation and have no knowledge of this complaint. Absolutely fabricated lie we would like to take legal action for deformation of character ...
Jul 23,2012
Jul 23,2012
3
people found
this helpful
this helpful
Firstly , i am renting a property from easy location otley and i am writing this review to warn people about the kind of people theese estate agents are.
when we signed our tennacy it was for an initial 6months, CHRIS HENDRY the man who appears ...
read full review
read full review
What agent could do to change your mind?
they could have been honest about the property, not handed out my personal phone number to the landlord etc, not been rude , not shouted down the phone and spoke to tennats like there idiots.Attached Filesnbsp;
Was this helpful?
Yes
Yes
May 04, 2021
View all comments
(1)
I would concur with this experience as it is almost an exact copy of what we experienced with them. We rented a property on North Parade in Otley. Damp issues, broken windows, gas capped off when we moved in and many more issues. The reflection of Gill and Chris in this post os spot on and we experienced the same. Avoid at all costs ...
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