Edinburgh, EH3
4.9/5, 299 reviews
98% recommended
88% lettings valuation accuracy
96% lettings fee satisfaction
Umega Lettings - Click to Visit Our Website

“Very Efficient...”

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Aug 31,2018
Minithumbup
Emily
By: 'Lily'
Aug 31,2018
0 people found
this helpful
Recently been lucky enough to let a flat with UMEGA, very professional company with quick responses to emails and good clear information. No problems at all! Thanks Emily!
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Opening Hours
Address

Umega Lettings
10 Lister Square
Edinburgh
City of Edinburgh
EH3 9GL
0131 221 0888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 96% £390 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
110 2 165 4 0 0 1 0 16 1
Areas covered
  • Edinburgh
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA SAL TDS SAGEagent
Latest Properties

No Properties

Images & Videos

“First class service................again!On......”

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Sep 11,2019
Minithumbup
By: 'Philip Palmer'
Sep 11,2019
0 people found
this helpful
First class service................again! Once again all the staff at Umega have shown why it pays to use them. Knowledge, professionalism, attention to detail and a truly personal service makes it so simple to let out a property. The truth is that it feels like ...
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“Smooth and stress free....”

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Sep 05,2019
Minithumbup
Emily
By: 'Colin Sellar'
Sep 05,2019
0 people found
this helpful
Excellent service from Claire and Emily, the whole process of marketing the flat and finding tenants was smooth and free of stress....
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“We are very pleased with the services from Um......”

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Jul 04,2019
Minithumbup
Emily
By: 'James Chong'
Jul 04,2019
0 people found
this helpful
We are very pleased with the services from Umega ever since they took on our properties in quarter mile in Edinburgh. Both Isla and Erin are excellent in communication and responsive to any of our requests or enquires. Emily Hazlitt did a fantastic job in ...
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“The BEST agents a delight to deal with!...”

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Jul 04,2019
Minithumbup
Andy
Lauren
By: 'Angus'
Jul 04,2019
0 people found
this helpful
Having been let down many times in the past by letting agents i tried Umega following a recommendation. My expectations were low but they smashed them out the park! I don't usually write reviews but could not recommend them more highly. One of my properties ...
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Comment on agent fees
Good
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“Excellent Agent...”

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Jun 19,2019
Minithumbup
By: 'Raphael'
Jun 19,2019
0 people found
this helpful
When I have arrived in Edinburgh, Umega Agents were really friendly and professional, they helped me be to be settled in this city. Now, I have to leave this amazing country for professional reason and i have to leave my lovely flat. Simon has really ...
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“Good, consistent support...”

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Jun 12,2019
Minithumbup
Callum
By: 'Michael Wheatley'
Jun 12,2019
0 people found
this helpful
As landlords we continue to receive consistently good and professional support from Umega, particularly our PM Callum notwithstanding challenges which have arisen....
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Comment on agent fees
Agent's fees are fine
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“Excellent Letting Experience...”

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Jun 06,2019
Minithumbup
Isla
By: 'Songbo'
Jun 06,2019
0 people found
this helpful
My second year experience with Umega Letting is fantastic! All team members are very professional and friendly. During my tenancy, Erin and Isla are very helpful and responsible. All my queries are solved effectively. I would not hesitate to recommend Umega Letting to all others ...
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Comment on agent fees
Good.
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By: Danielle Kerr
Jun 06, 2019
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Thank you Songbo! We are SO happy to hear that you enjoy renting with us. Isla and Erin are a wee dream team :) ...

“Excellent Agents...”

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May 28,2019
Minithumbup
Andy
Steve
By: 'Leith life'
May 28,2019
0 people found
this helpful
A superb, professional outfit that specialise in Lettings. I have been impressed from day one with Andy and the team at Umega. They are professional, efficient and experts in their field but also manage to be friendly and personable - a great combination and a ...
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Comment on agent fees
Fees are the standard for the industry.
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By: Danielle Kerr
May 28, 2019
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Thank you so much! We love that you've enjoyed our combination of professional and personable, that really means a lot :) ...

“Excellent Service...”

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May 09,2019
Minithumbup
Mohammad
By: 'Saj'
May 09,2019
0 people found
this helpful
I have to say the service from Mohammad has been excellent. From the minute I stepped into Umega Lettings Mohammad looked after me, explained and guided me through the process of renting out my property. Is always on hand to a answer any questions. I ...
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By: Danielle Kerr
May 10, 2019
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Thanks so much Saj, I'll make sure Mo hears your lovely comments! I'm certain you'll enjoy working with the rest of our team as much as you've enjoyed working with Mo :) ...

“Great...”

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May 02,2019
Minithumbup
Emily
By: 'Alan'
May 02,2019
0 people found
this helpful
Was a very pleasant and smooth experience from remotely viewing the property via Skype (I am moving back to Scotland from Denmark) to finalizing the contracts. Emily was always on hand via email to answer any questions I had and was a real pleasure to ...
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By: DANIELLE KERR
May 02, 2019
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This is great to hear Alan! I'm glad you enjoyed your Skype viewing...it's never easy relocating from another country! Emily will be thrilled with your feedback too - thanks very much :) ...

“Friendly and efficient service...”

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Apr 15,2019
Minithumbup
Isla
By: 'Paul Clark'
Apr 15,2019
0 people found
this helpful
As a landlord, I can recommend the Umega team. Friendly and efficient service from start to finish. Steve was a huge help in getting my property ready and marketed in the beginning and both Isla and Erin have done a great job of managing the ...
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Comment on agent fees
Reasonable and clearly displayed on the monthly statements
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By: Danielle Kerr
Apr 15, 2019
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Thanks so much Paul! Steve, Isla & Erin will be so chuffed to hear you've been singing their praises :) ...

“Great Service!...”

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Apr 10,2019
Minithumbup
Isla
By: 'No'
Apr 10,2019
0 people found
this helpful
I could not speak highly enough of the team at Umega and especially Erin and Isla. Very friendly and efficient service making the whole process simple. Would definitely recommend!...
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By: Danielle Kerr
Apr 10, 2019
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Thank you so much for your kind words - Isla & Erin will be thrilled to hear you're so pleased :) ...

“Excellent service...”

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Apr 04,2019
Minithumbup
By: 'Rona'
Apr 04,2019
0 people found
this helpful
Simon Douglas has been a great support in providing myself with instant responses to any questions and has a good professional yet friendly approach . As a landlord it is great to have this point of contact and I feel he acts in both the landlords ...
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Comment on agent fees
Very reasonable rates
Was this helpful? Yes
By: MRS DANIELLE E KERR
Apr 05, 2019
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Thanks so much Rona, it's so nice of you to take the time to give us this lovely feedback. Our Simon takes real pride in delivering a great service and he'll really appreciate these comments so I'll make sure they're passed on. Long may this happy relationship continue! ...

“Prompt and smooth service...”

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Apr 02,2019
Minithumbup
By: 'callumwoolf'
Apr 02,2019
0 people found
this helpful
Always swift to respond to any emails, as well as providing clear information/solutions to any questions or issues myself or my flatmate had....
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“Absolutely fantastic...”

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Apr 01,2019
Minithumbup
Andy
By: 'Callum'
Apr 01,2019
0 people found
this helpful
I have been with Umega for over 6 months now and must say I really couldn't ask for more. From the initial consultations with Andy, right through to the current updates, information and general advice from Simon, they really do offer an unparalleled service. As an ...
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By: Andy Whitmey
Apr 01, 2019
View all comments (1)
Callum, thanks so much for your lovely review! This is so nice to hear on a Monday. I (Andy) don't often get name checked in reviews so you've made my day and I'll make sure to share this with the wider team (and give Simon the kudos he deserves too!). Likewise it's been a pleasure dealing with you and your property - we love working with great landlords like you :) Hope life is going well for you since the move. ...

“Amazing service!...”

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Mar 20,2019
Minithumbup
By: 'Susana'
Mar 20,2019
0 people found
this helpful
My partner chose Umega based on the good reviews he found online, and he's always been super pleased with their service. Im now joining the lease, and they've been super helpful throughout the process. I very much appreciate their friendly professional advice and support. Everything ...
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By: Danielle Kerr
Mar 20, 2019
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Thanks so much for your lovely feedback Susana, it really means so much to the team to hear their efforts are noticed and appreciated. Congratulations on moving in with your partner - we hope you're both really happy in your Umega home! ...

“Professional, helpful and friendly...”

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Mar 14,2019
Minithumbup
By: 'April'
Mar 14,2019
0 people found
this helpful
Lucy Hardie met me right on time at the property and was very welcoming and knowledgeable, giving a great first impression of the property I was viewing.Also was very responsive by email. A pleasure to work with!...
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Comment on agent fees
don't know
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“Great agent...”

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Mar 12,2019
Minithumbup
By: 'Gabriela'
Mar 12,2019
0 people found
this helpful
I want to highly reccomend UMEGA and especially the agent SIMON DUGLAS. He is very professional and very helpful. His aproach and the way of communication it is perfect. It was a pleasure and there are not enough words to tell you how grateful I ...
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By: Danielle Kerr
Mar 12, 2019
View all comments (1)
Wow Gabriela, what a lovely review! Simon will be so pleased to hear your kind words - it's gestures like this that really help our team feel motivated and appreciated! We wish you all the very best too :) ...

“Contact good...”

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Mar 06,2019
Minithumbup
Mohammad
Emily
By: 'Vic'
Mar 06,2019
0 people found
this helpful
First time letting a property, Umega staff made this very easy with Mo & Emily keeping me right, keeping me informed off all steps involved right up till tenants found & are still looking after my interests Would recommend Umega based on both these people...
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Comment on agent fees
Happy with fees
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“Great support...”

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Feb 27,2019
Minithumbup
Callum
By: 'Magda'
Feb 27,2019
0 people found
this helpful
We've just finished our 4 years tenancy with Umega. At the begining Callum was our property manager, then Simon took over. Both of them are just great, very responsive and helpful, easy to get along with, but very professional at the same time. They take great ...
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“Restored our faith in letting agents...”

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Sep 28,2018
Minithumbup
Callum
By: 'Nicky'
Sep 28,2018
0 people found
this helpful
We had formed a very untrusting opinion of letting agents and landlords due to the appalling treatment of two of our adult kids in other cities. But Umega were fair, professional, intelligentand efficient throughout, and the landlady dealt with a broken dishwasher fairly too, and ...
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Comment on agent fees
As tenants we didn't pay any, I don't think.
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“Attentive and Prompt Services...”

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Sep 27,2018
Minithumbup
Emily
By: 'LAM'
Sep 27,2018
0 people found
this helpful
Emily and Amit are very efficient to sort out everything needed and rent out the flat within a very short time. They are really professional and attentive. It is amazing to work with them and I would highly recommend their services....
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Comment on agent fees
Good agent's fee
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“attentive, helpful...”

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Sep 26,2018
Minithumbup
By: 'Magloire(FrenchFamily)'
Sep 26,2018
0 people found
this helpful
I am not Scottish but I will try to express how pleasant it was to meet Kim first and Amy then. From the beginning, they were attentive, helpful, They clearly understood our unusual situation, as we come from overseas and did their best to support ...
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“Absolutely Thrilled...”

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Sep 08,2018
Minithumbup
By: 'catherine'
Sep 08,2018
0 people found
this helpful
Completely stressfree experience. Kim, our letting agent was absolutely brilliant making the whole experience smooth and hassle free. Couldn't be happier...
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“Very Efficient...”

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Aug 31,2018
Minithumbup
Emily
By: 'Lily'
Aug 31,2018
0 people found
this helpful
Recently been lucky enough to let a flat with UMEGA, very professional company with quick responses to emails and good clear information. No problems at all! Thanks Emily!...
read full review
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“Incredibly helpful!...”

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Aug 31,2018
Minithumbup
Emily
By: 'Kate'
Aug 31,2018
0 people found
this helpful
Emily was incredibly helpful and really friendly throughout the whole process. Would recommend Umega as a letting agent to anyone who was looking to move in Edinburgh!...
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“Excellent service...”

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Aug 27,2018
Minithumbup
Callum
By: 'Jane'
Aug 27,2018
0 people found
this helpful
Highly recommend Umega Lettings. As a landlord I have had no issues dealing with Umega Lettings. Callum is highly professional, very able, and uses his common sense to sort out any problems. He maintains good relationships with both tenants and the landlord which enables issues ...
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“Amazing service...”

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Aug 15,2018
Minithumbup
By: 'Lily'
Aug 15,2018
1 people found
this helpful
Eden has been amazing through what is normally a stressful process! She was very friendly, helpful and informative. She was great at the viewing and really sold the company well :) We are so happy at how efficient she was in helping us secure the flat ...
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Staff picture Emily
(33)
Staff picture Andy
(27)
Staff picture Steve
(25)
Staff picture Isla
(25)
Staff picture Nikki
(21)
Staff picture Callum
(19)
Staff picture Mohammad
(5)
Staff picture Lauren
(3)
Staff picture Neil
(2)
Staff picture Tara
(1)
Staff picture David
(1)
Staff picture Maciej
(1)
Staff picture David
(0)
Staff picture Danielle
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Umega Lettings aim to deliver an outstanding service to both landlords and tenants and we adhere to high professional standards, acting with integrity at all times. However, if you have a complaint this should be made, in writing to your property manager. If the matter is not brought to a satisfactory conclusion with 5 working days a formal complaint can be made, in writing, to our Head of Office who will investigate the issue and respond within 5 working days. If a customer is still not satisfied they are encouraged to contact either the Association of Residential Letting Agents (ARLA) and The Property Ombudsman who may investigate the complaint on our customer's behalf.
Last updated at 1:56 PM 22/04/2016 by allAgents

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Umega Lettings

Branch - Edinburgh, EH3