93% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Aug 30,2018
Aug 30,2018
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Ryder & Dutton sold our property and kept us informed every step of the way. Janet showed people round the property as we had already moved. There were complications down the line and this was dealt with professionally by the team.
Comment on agent fees
You may think expensive but it was worth every penny
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Sep 15, 2018
Thank you Dave for taking your time to review us. It really is much appreciated. It took a little while longer than expected but we got there in the end! Please do contact us again if we can ever be of assistance. Wishing you all the very best.
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Latest Reviews
16th Oct 2019
reviewed by 'Stephen Parkinson'
16th Aug 2019
reviewed by 'steven halshaw'
14th Aug 2019
reviewed by 'Pamela Caine'
30th Jul 2019
reviewed by 'Rhiannon'
9th Jul 2019
reviewed by 'Angie Wormald'
14th Jun 2019
reviewed by 'Jane M'
Opening Hours
Address
Ryder & Dutton
1 Market Street
Bacup,Rossendale
Lancashire
OL13 8EX
01706 875259
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 96% | £28,000 | £375,000 |
| Lettings | 100% | 99% | £450 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 1 | 0 | 74 | 1 | 59 | 0 | 6 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 16,2019
Oct 16,2019
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Amazing from start to finish. Tried different agents before Ryder and Dutton and didn’t get one viewing. Had viewings within 3 days with Ryder and Dutton. Lisa and the rest of the staff couldn'tdo enough for us. Wouldn’t hesitate to recommend them to anyone ...
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Oct 16, 2019
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Thank you so much for your kind comments Stephen, we really appreciate your feedback! We’re so pleased to have found you a sale and wish you the best of luck going forward! ...
Aug 16,2019
Aug 16,2019
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Very pleased with the service provided by Lisa at the Bacup branch.Lisa always called us to keep us up to date with progress.They have sold houses for us in the past and I will be using them in the future.Thankyou...
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Aug 16, 2019
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Thank you Steven for your kind feedback. We are pleased you were happy with the service you received. We wish you many years of happiness in your new home. Lisa ...
Aug 14,2019
Aug 14,2019
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Lisa @ Bacup Office has been excellent throughout the sale of our home. She kept us updated at all times and any queries we had were answered quickly and efficiently. We felt we made the right choice in choosing Ryder & Dutton to sell our property....
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Aug 15, 2019
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Thank you Pamela for your kind words. We wish you both lots of happiness in your new home- Lisa ...
Jul 30,2019
Jul 30,2019
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I went to see Nikki at the Bacup branch this morning for a mortgage renewal. She was informative, friendly and understood my mortgage needs. We went through all the the available options for the future of my mortgage and I was able to make an ...
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Jul 30, 2019
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Thank you for your kind review Rhiannon, I am so glad we were able to make it so straightforward for you. I will see you again in a few years time! Thanks, Nikki ...
Jul 09,2019
Jul 09,2019
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Moving house is stressful - there's so much to think about, but our negotiator at Ryder Dutton, Lisa Hayhurst, took care of everything! She made the process so much easier to deal with - she was so friendly and well organised. She liaised with both ...
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Jul 10, 2019
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Thank you for such a kind review. It has been a pleasure working with you. Best wishes to you both in your new home. Lisa ...
Jun 14,2019
Jun 14,2019
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I can't fault the service I've had as a buyer from Ryder & Dutton, Bacup. Everyone is very friendly, helpful and efficient and nothing is too much trouble. Janet has kept me informed every step of the way and It's made buying my new house a ...
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Jun 19, 2019
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Thank you Jane for your kind words on behalf of Susan and myself. We are pleased that you found the service we provided as a team, to be efficient. We strive to provide the best possible customer service for all our clients. Best wishes in your new home, Janet & Susan. ...
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
We have just advertised our house with yourselves after having a terrible experience with another local estate agent. We were originally going to consider a few estate agents to advertise our property however Ryder & Dutton were the quickest to respond and after meeting Alice I ...
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Jun 12, 2019
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Thanks so much for the positive review Abbey! I'm really glad you feel you have the confidence in Ryder & Dutton to sell your property and we will do everything we can to make sure this experience is much better than previous! Thanks! ...
May 25,2019
May 25,2019
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From the minute we made the viewing appointment from a great distance to viewing the property and speaking to Janet and the team the service we have received as buyers was impressive to say the least. When we viewed the property the agent let us ...
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Comment on agent fees
We didn't pay as buyers
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Jun 19, 2019
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Thank you Jilly for your lovely review. We are pleased to see you were impressed with how we work. We always aim to be as informative as possible and to make purchasing as stress free as possible. Best wishes on your new home and also your travels! Janet ...
May 15,2019
May 15,2019
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An absolute pleasure to deal with Rachael and Sarah, they are always friendly and courteous while offering a professional service. Would recommend Ryder and Dutton due to the service we have received from these two young ladies, they are a credit too your company...
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Comment on agent fees
good service reasonable price
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May 16, 2019
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Good afternoon Peter
What a lovely review, we are so pleased that you have been happy with the service that we have served yourself over several years
Good luck with the move.
Regards
Sarah and Rachael ...
Apr 09,2019
Apr 09,2019
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people found
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Very professional, and friendly staff. Janet was excellent in keeping us informed of the progress of our sale from start to finish.
Answered all enquiries quickly and efficiently.
A great asset to the company.
All staff very helpful...
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Comment on agent fees
Very good prices
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Apr 11, 2019
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Thank you so much for your lovely review. It has been a pleasure working with you to sell your house. Best wishes, Janet ...
Apr 05,2019
Apr 05,2019
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Janet kept me informed all the way through the purchase of my new house. She was always available to answer any questions I had in a friendly professional manner. Big thank you!...
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Comment on agent fees
N/a
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Apr 11, 2019
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(1)
Thank you Matt for taking the time to review us. It was great to work with you on your purchase. We wish you all the very best of luck in your new home, Janet. ...
Mar 20,2019
Mar 20,2019
0
people found
this helpful
this helpful
I dealt with Alice and Janet in the Bacup office and I found them both helpful, friendly, efficient and responsive.
Alice viewed our property and gave us sound and sensible advice.
Once up for sale, Janet took over as our main contact and service and ...
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Comment on agent fees
OK
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Apr 11, 2019
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Thank you Liz! We were very happy to assist you in marketing your house and so pleased we have found you the perfect buyer. Best wishes, Janet. ...
Mar 11,2019
Mar 11,2019
1
people found
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this helpful
Not very happy with the service. Was meant to view a property and was not notified that let was agreed. So traveled all the way from Rochdale to find out on the day I phoned up the agency for them to tell me that the ...
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Mar 11, 2019
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We pride ourselves on our customer service and I am really sorry that on this occasion you did not meet our own high standards. It is our policy to contact all applicants that had been due to view a property if it is Let Agreed in order to cancel their viewing but on this occasion we missed contacting you to advise you that the property had just been let agreed. I thank you for your feedback so that we can ensure that we act on this so that this doesn't happen again. ...
Feb 22,2019
Feb 22,2019
0
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Fantastic service from the whole team at all stages of the process. Friendly, reassuring and knowledgeable staff who kept me informed about every step of the sale. Many thanks for making it seem so easy....
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Comment on agent fees
Seem to be about the going rate
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Feb 26, 2019
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It was a pleasure dealing with you Ms Dolan! Thank you for the lovely review, it was lovely of you. Good luck in your new venture and please don't hesitate to contact us if ever we can be of assistance. ...
Feb 01,2019
Feb 01,2019
0
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Very helpful, made the process stress free. Thank you for all your hard work. Definitely would recommend and we would be using them again...
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N/a
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Feb 08, 2019
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Thank you for your review. I am pleased we helped to make the process stress free. We hope you settle into your new surroundings quickly. Please keep us updated with the changes you have planned! Best wishes in your new home, Janet. ...
Jan 30,2019
Jan 30,2019
0
people found
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this helpful
We have recently completed a very difficult and protracted purchase, due to an awkward vendor.
At all stages of the process Janet was reliable, efficient, honest and approachable. Regardless of what was going on we always felt reassured that she was doing everything within her ...
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Feb 08, 2019
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What a lovely review - thank you so much for you kind words. It was a very challenging sale, but if all purchasers were as calm and patient as yourselves it would be heaven! Please do let us know how you get on from time to time and you know where we are should you ever need us, Janet ...
Jan 24,2019
Jan 24,2019
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Really quick getting the property on the market from our first meeting, always keep you updated about the sale/enquires and are happy to help with any questions you may have....
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Jan 26, 2019
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Thank you Michael for taking the time to review us. It has been a pleasure working with you on the marketing of your property. I am pleased you have found your experience positive so far. Thank you once again, it is much appreciated, Janet. ...
Jan 22,2019
Jan 22,2019
0
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Excellent service from all the staff at this branch. Seamless from start to finish and completed within 12 weeks from start to finish....
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Comment on agent fees
Reasonable fees.
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Jan 26, 2019
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Thank you Michelle for your lovely review. I wish all sales flowed as easily as yours did! It was a pleasure marketing your property and please do let us know if we can ever help in the future. We wish you luck with your move, I hope it works out for you. Janet ...
Jan 18,2019
Jan 18,2019
0
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this helpful
this helpful
Alice was prompt and efficient provided me with all the information I needed to market my property. Alice has been available to answer queries and is very knowledgeable of the current local market....
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Comment on agent fees
Good
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Jan 25, 2019
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Hi Julie,
Thank you for taking the time to write a review for us. Happy that you are pleased with our service so far and look forward to our continues relationship. ...
Jan 09,2019
Jan 09,2019
0
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this helpful
this helpful
I found the experience hassle free and any problems I had were dealt with very quickly and appropriately. I live in Spain and I was able to deal with everything through emails which was very convenient for myself....
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Comment on agent fees
Fees are average for this service.
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Jan 10, 2019
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Claire, thank you very much for your kind words. We do really do appreciate them and are so pleased you are happy with the service you received. Thanks again for instructing us to sell your home, it was lovely assisting you and we wish you all the best for the future! Regards,
Molly ...
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
Molly was always very friendly and helpful whilst maintaining a totally professional attitude. Any questions or concerns I had were dealt with quickly and efficiently, and throughout she had a very positive attitude....
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Comment on agent fees
Comparable with other Agent's fees in the area.
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Jan 07, 2019
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Thank you very much for your lovely review about me, Mary. Your feedback is appreciated and it is always nice to know that clients are happy with the service they receive from me. I wish you every success with your home and I would be more than happy to assist you in the future if my services are required. All the best for 2019!
Regards,
Molly ...
Jan 04,2019
Jan 04,2019
0
people found
this helpful
this helpful
I just want to say a huge thank you to Janet and Molly who helped me and my partner buy our first hope just before Christmas. Janet looked after us throughout the whole process, keeping us updated and helping to get things done very quickly. ...
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Jan 26, 2019
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Hi Nicole, we were so happy to assist you on the purchase of your first home together! I am pleased you found us approachable, that's what we are here for. We wish you all the very best in your new home and please don't hesitate to get in touch if every you need us. Janet ...
Jan 03,2019
Jan 03,2019
0
people found
this helpful
this helpful
Janet was extremely helpful and reassuring throughout the sale of my property. Very friendly and easy to deal with, I couldn't have asked for a more professional service. Thankyou...
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Comment on agent fees
Fair
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Jan 26, 2019
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Adam thank you for your kind words, they are much appreciated. Please do not hesitate to contact us in the future if we can be of assistance to you. Thank you once again, for taking the time to review the service you received. Janet ...
Dec 17,2018
Dec 17,2018
0
people found
this helpful
this helpful
I can't speak highly enough of Molly, Janet and Alice at the Bacup office of Ryder & Dutton. Molly handled my sale with support from Janet and they were both extremely professional, efficient and courteous throughout the whole process. I was kept fully informed of the ...
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Comment on agent fees
The fees were very reasonable and in line with other agents in the area. In terms of value for money, I couldn't be happier with the service I received for the fee I paid.
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Dec 19, 2018
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Myself, Janet and Alice would like to thank you for our amazing review as well as our beautiful flowers. We really do appreciate it! You were unbelievably understanding throughout the sale and I cannot thank you enough for all your efforts in making things move as quickly and as smoothly as possible. We wish you all the happiness and best wishes for your future adventures. Please feel free to contact us if you require any further assistance, it would be our pleasure to help you. Have a great Chr ...
Dec 10,2018
Dec 10,2018
0
people found
this helpful
this helpful
Molly took over our sale from another staff member,
From the first introduction of herself I found Molly very polite, knowledgeable and extremely professional.
The sale was not an easy one but threw out Molly
maintained a very positive attitude and was very reassuring threw ...
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Comment on agent fees
Very competitive Fee
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Dec 19, 2018
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Steve, thank you very much for your kind words. They are really appreciated! Assisting your sale was an absolute pleasure and I thank you for being so understanding throughout. It is great to hear that you are pleased with the service you have received from me and Ryder & Dutton. I wish yourself, Sara and the boys the very best of luck in your new adventure. Please feel free to contact me if I can ever assist you again. Regards, Molly ...
Dec 07,2018
Dec 07,2018
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this helpful
The staff at Ryder and Dutton were all very quick to respond, helpful and understanding during the process, I would certainly want to do business with them in the future....
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Dec 19, 2018
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Thank you so much for your review, Graham. Assisting you was an absolute pleasure and I would be more than happy to assist you in the future also. Kindest Regards,
Molly ...
Dec 03,2018
Dec 03,2018
0
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this helpful
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I was assisted by Janet Warsap of Bacup's Ryder and Dutton in selling my local terraced property and I couldn't have been more impressed. Janet is very experienced and I received incredible customer service, forthright advice and a tenacious sales manager.
Janet worked incredibly hard ...
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Comment on agent fees
The agent's fees were very good value.
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Jan 02, 2019
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Thank you so much for your lovely comments! It was a pleasure dealing with you on the sale of your property. We do work hard to minimize the stress involved in selling and buying property and I am really pleased you felt we achieved this. Good luck with your possible future purchase and please do get in touch if we can assist you in the future. Take care, Janet, Alice and Molly. ...
Nov 30,2018
Nov 30,2018
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this helpful
this helpful
Both members of staff were exceptionally helpful. They managed my sale very efficiently in view of Foxdale the fact I was not local....
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Dec 19, 2018
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Christine, thank you very much for you lovely review. I really do appreciate it, as does Janet. We hope that you are settling in well to your new home. Please feel free to contact us if we could every assist you any further. Kind Regards, Molly ...
“Very professional team and nothing too much trouble. Placing the property on the market was very quick and easy and I was kept informed at all times....”
Oct 18,2018
Oct 18,2018
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A Very professional and helpful team. All done very swiftly and the property was on the market with the week....
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Comment on agent fees
Agent’s fees are on par with other agents.
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Sep 28,2018
Sep 28,2018
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Very proactive and quick to market property, dealt with Alice from the start. Made everything straightforward and clear from the outset. So far seems a more professional outfit than my previous agent....
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Comment on agent fees
Average
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Oct 22, 2018
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(1)
Hi James,
Thank you for taking the time to write a review! Fingers crossed between us and our new homes department we will get you the sale!
Thanks ...
Fran
(23)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:37 PM 07/08/2017 by allAgents
Awards won by Ryder & Dutton, Rossendale OL13 8EX
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2019
Best Estate Agent in OL13
-
2019
Best Overall Agent in OL13
-
2019
Best Estate Agent in Rossendale
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2019
Best Overall Agent in Rossendale
-
2018
Best Estate Agent in OL13
-
2018
Best Overall Agent in OL13
-
2018
Best Estate Agent in Rossendale
-
2018
Best Overall Agent in Rossendale
-
2017
Best Estate Agent in OL13
-
2017
Best Overall Agent in OL13
-
2017
Best Estate Agent in Rossendale
