Trading Places Estate & Letting Agents
Leytonstone, London, E11
4.9/5, 120 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction

“We don't worry about our flat because we know Jamie is looking after it....”

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Aug 29,2018
Minithumbup
Jamie
By: 'M. O’Connell'
Aug 29,2018
0 people found
this helpful
We spoke with a number of agents about renting our flat out, but Trading Places were the ones who stood out for us. Jamie really took his time to explain the processes involved and he was the most well informed and professional while being friendly. We got the impression he cared about doing a good job, and we are happy to say that he really has. We fully trust him to manage our flat and to make sure our tenants are happy while we are away. It's a huge weight off our mind.
Comment on agent fees
We found them to be reasonable.
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
Thank you very much for your kind review. All the best,
Jamie

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Opening Hours
Address

Trading Places Estate & Letting Agents
46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £750,000
Lettings 96% 96% £600 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 0 54 4 24 1 8 0 1 1
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

No Properties

“Moving house can be a stressful experience, b......”

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Nov 19,2019
Minithumbup
By: 'Benjamin Curry'
Nov 19,2019
0 people found
this helpful
Moving house can be a stressful experience, but honestly Kyleigh took all the stress out of it. Between viewing the place - which had all new fixtures and was freshly decorated - and moving in barely two weeks passed. The reference checks were carried out ...
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By: Gary Butler
Nov 29, 2019
View all comments (1)
Hi Benjamin, thank you for taking the time to leave a review. We will make sure Kyleigh receives your review and is rewarded for her hard work. Kind regards Gary & Jennifer ...

“Trading Places Does It Again...”

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Nov 18,2019
Minithumbup
Gary
Steve
By: 'Alison'
Nov 18,2019
0 people found
this helpful
Once again, Trading Places have done a fantastic job letting my property. The most important thing they do is that they listen to what people want, and then make it happen, which is more important to them than just doing a deal, which is what ...
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By: Gary Butler
Nov 18, 2019
View all comments (1)
Thank you for taking the time to leave a review Alison, very much appreciated ...

“Sale of two-bedroomed short lease flat...”

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Nov 05,2019
Minithumbup
Jennifer
Steve
By: 'ROMMEL EVERTON SMALL'
Nov 05,2019
0 people found
this helpful
From the start my case was professionally handled. The photos of my flat were outstanding which in turn led to numerous viewings, which I was informed about beforehand, although they carried out the viewings. We had a serious offer very quickly although I had a ...
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Was this helpful? Yes
By: Jennifer Butler
Nov 07, 2019
View all comments (1)
Hi Rommel, thank you for your review. We wish you all the best for the future. Kind regards, Jen and Steve ...

“We've been using Trading Places for about 10 ......”

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Oct 28,2019
Minithumbup
Kevin
Gary
By: 'Gloria McCoy'
Oct 28,2019
0 people found
this helpful
We've been using Trading Places for about 10 years as our letting agent, and recommend them to all the landlords that we know. When our rental flat suffered serious floods from the property above Trading Places were indispensable at helping us deal with all the issues ...
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Was this helpful? Yes
By: Gary Butler
Oct 28, 2019
View all comments (1)
Thank you Gloria, we appreciate you taking the time to leave a few words. Kind regards Gary ...

“I would highly recommend Trading places i was......”

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Oct 25,2019
Minithumbup
Jennifer
Steve
By: 'Jean Lindsay'
Oct 25,2019
0 people found
this helpful
I would highly recommend Trading places i was supported throughout a notoriously stressful process of selling and buying a house and I appreciated the 1-1 service that I recieved . I am so happy with the personal service I received . Thank you...
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Was this helpful? Yes
By: Jennifer Butler
Oct 29, 2019
View all comments (1)
Thank you, Jean, for your review. We understand how stressful the process is, but we are grateful to hear we have helped support you during this time. We wish you all the best in your new home. Best wishes, Jen & Steve ...

“Great service...”

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Oct 17,2019
Minithumbup
Jennifer
Steve
By: 'Hannah Ryder'
Oct 17,2019
0 people found
this helpful
Jen and her team truly went over and above. Our house was in the market for many months and they didn't lose faith. They basically managed it for us in this time as we are overseas, coordinating workmen etc for various calamities that befell us! ...
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Was this helpful? Yes
By: Jennifer Butler
Nov 09, 2019
View all comments (1)
Hi Hannah, thank you so much for your lovely review. So glad we got the result for you in the end! All the best, Jen & Steve ...

“Excellent service...”

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Oct 02,2019
Minithumbup
Gary
Jamie
By: 'Pam Loft'
Oct 02,2019
0 people found
this helpful
Super friendly and professional company with an excellent knowledge of the area and their clients' requirements. This is my third time using Trading Places to find a tenant - and as ever, they have found the perfect match.. Can't recommend them highly enough!...
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“AMAZING AGENCY...”

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Sep 09,2019
Minithumbup
Jamie
Erlandas
By: 'Fabio Del Turco'
Sep 09,2019
0 people found
this helpful
What can I say SIMPLY AN AMAZING AGENCY Thanks very much for everything Jamie and Erlandas We will be back eventually...
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“Friendliest and most efficient agency we've e......”

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Aug 31,2019
Minithumbup
Erlandas
Jamie
By: 'Gregory Barry'
Aug 31,2019
0 people found
this helpful
Friendliest and most efficient agency we've ever used. We've been renting for years and moving quite often and had been sick of agents and agencies but these guys were an absolute pleasure. Special shout out to Jamie and Erlandas. Really good!...
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“All very straight forward and no weird fees. ......”

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Aug 13,2019
Minithumbup
By: 'Sofia Mora Ramos'
Aug 13,2019
0 people found
this helpful
All very straight forward and no weird fees. Very friendly and competent staff. Hopefully it will continue this way until the end of our tenancy....
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“We had an amazing experience with Trading Pla......”

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Jul 18,2019
Minithumbup
Gary
Erlandas
By: 'Lisa Crook'
Jul 18,2019
0 people found
this helpful
We had an amazing experience with Trading Places, Even though we had some bumps along the way, Gary and the team work tirelessly to work out all the issues we had and still managed to get us moved on the same day. The team were ...
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Was this helpful? Yes
By: Gary Butler
Jul 20, 2019
View all comments (1)
Hi Lisa, thank you so much for taking the time to leave a review. I hope you are enjoying your new home. Kind regards, Gary ...

“Thoroughly professional, Trading Places are p......”

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Jul 02,2019
Minithumbup
By: 'Ann Sutton McCarthy'
Jul 02,2019
0 people found
this helpful
Thoroughly professional, Trading Places are proficient in making the letting process run smoothly - anticipating glitches before they arise and providing support, advice and expert handling of the letting process. I would thoroughly recommend Trading Places...
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“Really good communication throughout the proc......”

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Jun 26,2019
Minithumbup
Gary
Jamie
By: 'Aleshia Ansah'
Jun 26,2019
0 people found
this helpful
Really good communication throughout the process and if there were any issues Trading Places were quick to assist as much as they possible. Lovely touch with the New Home card and gift they give you when you move in....
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Was this helpful? Yes
By: Gary Butler
Jul 02, 2019
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Hi Aleshia, thank you for the review, all the best in your new home ...

“Great Service from Trading Places...”

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Jun 24,2019
Minithumbup
Jamie
Gary
By: 'John O'Brien'
Jun 24,2019
0 people found
this helpful
I have dealt with Jamie and Gary in Trading Places for a number of years now and always get 100% from them. They are always available even on their days off and always are looking at my best interests. I would highly recommend dealing with these ...
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Was this helpful? Yes
By: Gary Butler
Jul 02, 2019
View all comments (1)
Hi John, thank you for taking the time to leave a review, much appreciated. All the best Gary ...

“I couldn’t recommend Trading Places enough when it comes to selling your property!...”

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Jun 20,2019
Minithumbup
Jennifer
By: 'Rory Gordon'
Jun 20,2019
0 people found
this helpful
The process was complicated and protracted due to the nature of the property and I almost withdrew on numerous occasions. The only reason why I didn’t was Jen at trading places. She handled all the drama with patience and professionalism, ensured a clear and ...
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Was this helpful? Yes
By: Jennifer Butler
Sep 21, 2019
View all comments (1)
Hi Rory, thank you so much for your review! I wish you all the best for the future. Kind regards, Jen ...

“Honest, reliable and Hard working team...”

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Jun 03,2019
Minithumbup
Jennifer
By: 'Steven'
Jun 03,2019
0 people found
this helpful
We have just sold our flat with Trading Places and what a lovely family run Estate Agent it is! Jennifer was our main point of contact during the sales process. Nothing was too much trouble and she made sure that we knew what was happening ...
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Comment on agent fees
On a par (or better) than other agents they compete with. Happy to get creative with fee structure that works for both parties.
Was this helpful? Yes
By: Jennifer Butler
Jun 09, 2019
View all comments (1)
Hi Steven, thank you so much for your feedback! It was our pleasure, and we wish all the best for the future. Take care, Jen ...

“Proactive and Trustworthy Agency...”

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May 29,2019
Minithumbup
Gary
By: 'Meg Davies'
May 29,2019
0 people found
this helpful
As our first experience of renting in London, the process so far has been great. Gary is incredibly friendly and has been extremely helpful. Trading Places in general have been very responsive, particularly when dealing with a couple of issues that had arisen with the ...
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Comment on agent fees
Agent's fees were on the expensive end of the scale after my researching into several other agencies, especially seeing as 3 weeks later, agency fees due to be scrapped. This was poor timing for us.
Was this helpful? Yes

“Professional and Efficient...”

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May 09,2019
Minithumbup
Gary
Erlandas
By: 'Jordan'
May 09,2019
0 people found
this helpful
What had been a difficult search for my apartment became simple and easy from inquiry to moving in. The team went above and beyond to ensure the process was as clear as possible. Highly recommend for anyone seeking a move....
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Comment on agent fees
Their value add is worth every penny.
Was this helpful? Yes

“Extremely helpful and professional throughout...”

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Apr 17,2019
Minithumbup
Jamie
By: 'Cathy'
Apr 17,2019
0 people found
this helpful
We bought our first flat through Trading Places, and we're delighted. Jamie was attentive and professional throughout, always answering emails and queries promptly, and making sure that everything ran smoothly with the purchase. We would definitely recommend Trading Places to other people looking to buy....
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Was this helpful? Yes

“Excellent Work...”

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Apr 16,2019
Minithumbup
Jamie
By: 'Rik'
Apr 16,2019
0 people found
this helpful
Trading Places in Leytonstone sold our London flat twice! I say twice because the first sale fell through just at the time of settlement. This however, was not the fault of the agents. I mention this because it was a devastating and expensive outcome for ...
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Comment on agent fees
As expected
Was this helpful? Yes

“Great job!...”

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Mar 22,2019
Minithumbup
Erlandas
Gary
By: 'Daiara'
Mar 22,2019
0 people found
this helpful
Trading Places went by the book and we're happy with it. Since we moved they been helpful and in touch with our concerns. I would recommend them to anyone looking for a reliable estate agency. They are correct, kind and thoughtful. We rented a flat ...
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Was this helpful? Yes
By: Gary Butler
Mar 22, 2019
View all comments (1)
Hi Daiara, thank you so much for taking the time to leave a review, that's very good of you. On behalf of the team I wish you and Mauro every happiness in your new home. ...

“Rented property in Stratford...”

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Mar 18,2019
Minithumbup
Jamie
Erlandas
By: 'CJF'
Mar 18,2019
0 people found
this helpful
Thoroughly outstanding service from start to finish. All information was clearly expressed, all questions answered quickly and thoroughly and all the while maintaining a professional, friendly demeanor....
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Comment on agent fees
Reasonable compared to others in the area, but also deserved when the quality of the service is this good.
Was this helpful? Yes

“Great experience...”

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Mar 02,2019
Minithumbup
Erlandas
By: 'Chloe'
Mar 02,2019
0 people found
this helpful
We has a great experience with Trading Places. Erlandas was brilliant in assisting us through the whole process, really friendly, helpful and quick to respond....
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“Brilliant!...”

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Dec 12,2018
Minithumbup
Jennifer
By: 'Sarah O’Connell'
Dec 12,2018
0 people found
this helpful
From start to finish the service from Jen, Steve, Jamie and Paul was superb. Selling your home is stressful at the best of times but Jen and her amazing team made it all effortless. Nothing was too much trouble and they prompted me to do ...
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Comment on agent fees
Far better than I could of hoped for!!!
Was this helpful? Yes
By: Jennifer Butler
Dec 15, 2018
View all comments (1)
Thank you, Sarah, for your review! Thank you for choosing us. All the best for the future. Jen and the Trading Places Team ...

“This agent is heads and shoulders above others in Leytonstone...”

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Nov 28,2018
Minithumbup
Jamie
Jennifer
By: 'Asif Yusuf'
Nov 28,2018
0 people found
this helpful
They handled a very difficult sale and were excellent through out what was a very challenging process. I would like to personally thank Jamie Gordon, a really switched on guy and a total asset to this agency. Thank You so much! Looking at the other ...
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Comment on agent fees
The Fees were very fair
Was this helpful? Yes
By: Jamie Gordon
Jan 10, 2019
View all comments (1)
Thank you for your kind review Asif. All the best, Jamie ...

“Great Service...”

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Nov 25,2018
Minithumbup
Jamie
Jennifer
By: 'Dev'
Nov 25,2018
0 people found
this helpful
This is a great estate agent. Jamie and Jen, along with other staff, are very pro-active and they were able to assist and get the house bought. They communicated well (including with solicitors) and went above and beyond to ensure everything progressed well in a ...
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Was this helpful? Yes
By: Jennifer Butler
Dec 15, 2018
View all comments (1)
Thank you, Dev for your review. Wishing you all the best for the future. Kind regards, Jen, Jamie and the Trading Places Team ...

“Excellent service...”

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Nov 19,2018
Minithumbup
Jamie
By: 'Peter Matthews'
Nov 19,2018
0 people found
this helpful
Jamie have good advice and found tenants quickly. He was professional, efficient and friendly throughout I would highly recommend trading places and in particular Jamie after my experience...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you very much for the review Peter. All the best, Jamie ...

“Great Experience...”

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Nov 15,2018
Minithumbup
Jamie
Gary
By: 'Ricardas'
Nov 15,2018
0 people found
this helpful
The best agency I have ever had to work with. They made everything clear and explained everything. Had no problems at all, if there were a problem you email o call them they taking actions straight away and do what is best for you. For ...
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Comment on agent fees
Agency fee was ok. You know for what you pay and the agency prepare all the documents you need so you don't need to worry about it.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you Ricardas for your review. We wish you all the best in your new home, Jamie and the rest of the team. ...

“The "Go To" agent in Leytonstone...”

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Oct 21,2018
Minithumbup
Jennifer
Jamie
By: 'Guy'
Oct 21,2018
0 people found
this helpful
This is a terrific family-run estate agency. Both Jen and, latterly, Jamie, handled a far from straightforward, protracted flat sale, working seamlessly. From the outset, they were particularly realistic on valuation. They provided a proactive, value for money and highly professional and supportive service, in ...
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Comment on agent fees
Very competitive.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you for the great review Guy. All the best, Jamie and the rest of the team. ...

“Excellent customer service...”

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Sep 21,2018
Minithumbup
Jamie
Jennifer
By: 'Beth'
Sep 21,2018
0 people found
this helpful
The whole team is hard working and they are extremely proactive, knowledge and helpful. There have a great understanding of the local area and have great connections with reliable trademens to resolve any issues....
read full review
Comment on agent fees
Great value for money
Was this helpful? Yes
By: Jennifer Butler
Sep 21, 2018
View all comments (1)
Hi Beth, thank you for your review and feedback. We wish you all the best for the future. Jen, Jamie and the team. ...
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 4:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 4:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 4:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents, London E11 1HE


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