“Absolutely Awful Company...”
1 Star Review
Aug 08,2018
By:
'Papatya'
Aug 08,2018
Branch: Bristol, 369 Fishponds Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 369 Fishponds Road
Lettings (as a Tenant)
Postcode: BS8
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Absolutely awful company. I spent the entirety of my year-long tenancy living in a room with a broken window, with snow, rain, and wind frequently blowing in. I told Phoenix Properties about this countless times by phone and email, and was met with constant deferment of the issue, such that I left the property with the window STILL broken. We also had an entire wall in our bathroom coated in black mould, which they refused to do anything about. They even still owe me money for getting a key cut, months after I've moved out, and I'm still trying to get them to pay me back. (They only gave us 3 keys for the house when there were 4 of us moving in.) Clearly many people have had similar experiences. Honestly, never rent from these people: they do not care at all about their tenants or the houses they let; they only care about money.
Comment on agent fees
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