Westgate
Reading, RG1
1.4/5, 12 reviews
8% recommended
0% lettings valuation accuracy
25% lettings fee satisfaction

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“Horrible presales communication...”

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Jul 31,2018
Minithumbdown
By: 'AwfulAgentReviewee'
Jul 31,2018
2 people found
this helpful
The presales communication was so horrible that I imagine if I was a tenant and called them up about a broken sink they'd get an elictrician to come over. Absolutely a joke and I feel dearly sorry for any tenants.
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Latest Reviews

View all Reviews 12
30th Oct 2023
reviewed by 'Ss'
“As unhelpful as it gets. They ignore your questions and needs...”
16th Oct 2023
reviewed by 'Bobbie'
“These scammers deserve -n rating ! My son and his mates are using them . Since June they haven’t had their ......”
2nd Oct 2022
reviewed by 'Cherry'
“If I could give them zero stars I would. I had the misfortune of renting an EXTREMELY overpriced, poorly ventilated 2 ......”
22nd Jul 2022
reviewed by 'Lucy'
“Don’t even deserve one star. House was handed to us in an awful condition with black mould in every ......”
17th Jun 2020
reviewed by 'denisa'
“Scammers, they over price their services. I payed a fee of £300, I thought I payed in case there were issues ......”
24th Sep 2018
reviewed by 'Neil'
“Westgate agents have represented us for a number of years now and all I can say is hats off to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Westgate
46 Erleigh Road
Reading
Berkshire
RG1 5NA
0118 9567722

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 25% £600 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 9 0 0 0 0 1 2
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“As unhelpful as it gets. They ignore your que......”

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Oct 30,2023
Minithumbdown
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anish
By: 'Ss'
Oct 30,2023
0 people found
this helpful
As unhelpful as it gets. They ignore your questions and needs...
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“Mafia and scammers ....”

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Oct 16,2023
Minithumbdown
By: 'Bobbie'
Oct 16,2023
0 people found
this helpful
These scammers deserve -n rating ! My son and his mates are using them . Since June they haven’t had their deposit if £2000 back and argue tgat the boys need to pay £1000 for 1 wall with blutack and a faulty socket behind the sofa ! Also they are ...
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“If I could give them zero stars I would. I ......”

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Oct 02,2022
Minithumbdown
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Sunny
By: 'Cherry'
Oct 02,2022
1 people found
this helpful
If I could give them zero stars I would. I had the misfortune of renting an EXTREMELY overpriced, poorly ventilated 2 bedroom apartment on Erleigh road from a landlord called Sunny who was incredibly rude and invasive towards myself and roommate during our one year lease 2 ...
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“Don’t even deserve one star. House was handed......”

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Jul 22,2022
Minithumbdown
By: 'Lucy'
Jul 22,2022
1 people found
this helpful
Don’t even deserve one star. House was handed to us in an awful condition with black mould in every bathroom and our complaints were consistently ignored. Cleaners were sent in and failed to do any work so no improvements were made. During the tenancy ...
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“Scammers, they over price their services. I p......”

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Jun 17,2020
Minithumbdown
By: 'denisa'
Jun 17,2020
1 people found
this helpful
Scammers, they over price their services. I payed a fee of £300, I thought I payed in case there were issues with the property but no, they told me I should resolve that with the landlord. They are completely useless, which is a shame cause their ...
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“Top quality agents who are extremely proactive...”

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Sep 24,2018
Minithumbup
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By: 'Neil'
Sep 24,2018
0 people found
this helpful
Westgate agents have represented us for a number of years now and all I can say is hats off to them: for they are a bunch of hardworking, pleasant professionals, who always strive to deliver the best quality service to both their landlord and student ...
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Comment on agent fees
Very reasonable
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“Horrible presales communication...”

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Jul 31,2018
Minithumbdown
By: 'AwfulAgentReviewee'
Jul 31,2018
2 people found
this helpful
The presales communication was so horrible that I imagine if I was a tenant and called them up about a broken sink they'd get an elictrician to come over. Absolutely a joke and I feel dearly sorry for any tenants....
read full review
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“no gas certificate no lock on front door for 3 weeksrefused ......”

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Jul 28,2017
Minithumbdown
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By: 'shocked'
Jul 28,2017
0 people found
this helpful
no gas certificate no lock on front door for 3 weeks refused to return deposit most ignorant woman ever shout down the phone LISTEN NEVER EVER USE THIS LOT...
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“I should give them zero star even. They are very ......”

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Jun 06,2017
Minithumbdown
By: 'Truth'
Jun 06,2017
1 people found
this helpful
I should give them zero star even. They are very unreliable. All they are interested in is rent collection. Their communication is extremely poor. They do not reply emails. So many problems with them. These guys are just a waste as far as I am ...
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Comment on agent fees
Fees are not bad- quite reasonable
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“We rented a student property in Reading and we were ......”

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Nov 26,2015
Minithumbdown
By: 'University'
Nov 26,2015
3 people found
this helpful
We rented a student property in Reading and we were thoroughly let down by Westgate who did nothing to help us get our deposit back from the unscrupulous landlord at the end of the tenancy. We left the property in a far better condition than ...
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By: CS
Nov 26, 2015
View all comments (1)
A detailed inventory with photographs was given out the outset and a checkout report by an independent inventory company. Deductions were made based on these two reports as is normal with every Tenancy. There is nothing more an agent or landlord can do. Damages will always be chargeable, and were agreed by one of the Tenants, who later retracted her agreement. No Landlord or Agent wants Tenants who do not respect the property they are entrusted with and likewise, we would not consider these T ...

“Do not whatever you do go with this company. I ......”

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Aug 29,2013
Minithumbdown
By: 'SpeakerofTruth'
Aug 29,2013
4 people found
this helpful
Do not whatever you do go with this company. I have met some bad estate agents in my time, but these are by far the worst. They lost my inventory, which caused me all sorts of stress when I moved out and it took about 5 ...
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What agent could do to change your mind?
I think they need to learn the basics of their job.
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“***BEWARE*** I rented a property from Westgate lettings for a ......”

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Aug 07,2013
Minithumbdown
By: 'Claud1'
Aug 07,2013
4 people found
this helpful
***BEWARE*** I rented a property from Westgate lettings for a year and the experience I received as a tenant was unprofessional, frustrating and highly stressful. Numerous faults occurred while we were at the property, all were reported promptly. Unfortunately Westgate's response to reported issues including ...
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What agent could do to change your mind?
Communicated effectively with the tenants Not lied Dealt with serious issues in an appropriate and satisfactory manner Managed the property
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Westgate, Reading RG1 5NA



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