Coming out of student halls, myself and a group of friends decided to go for amber because of the size of the letting and the cheap costs. The people at amber are very friendly and inviting when they get you to sign the contract and see the place, but once we settled we began noticing the problems we had with our house. It became problem after problem. In the new house, there was a broken sofa, broken microwave, faulty hoover and faulty cooker. The 2nd floor toilet broke which caused the downstairs roof to literally colapse and shower toilet water. We also had a carbon monoxide scare, as the landlord told us that gas might be leaking and to just keep check of it with a faultly carbon monoxide alarm(nope, it wasnt dealt with, just precautioned). When they did viewings for people to try and sell the house for the next year coming, only then did they fix the visible problems of the house a.k.a the gaping hole in the ceiling and the flooding toilet. They often came round to check on the house and would burst in through your bedroom door without knocking (especially rude when your in the middle of something!). By the end of the contract, they wouldnt keep in contact at all unless it was about money (what a surprise!!). They absolutely screwed us over with \'charges\' they made about the faults in the house. for example, i do not think it is justified to be charged 5 pounds to remove a single, empty, cardboard box from a room! Thankfully got some of the remaining deposits at the end of the contract (and thats saying it lightly). Glad to be done with them, I will never darken their doorstep ever again! Four words of advice to anyone even considering a viewing with Amber Residential, AVOID AT ALL COSTS. Otherwise you will be swindled of money and live like squatters in your own house.