“Expensive for 'service'...”
1 Star Review
Jul 12,2018
By:
'Bobbersmill'
Jul 12,2018
Branch: Nottingham, Old Town Hall Station Road
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: No
Postcode: NG7
Branch: Nottingham, Old Town Hall Station Road
Lettings (as a Landlord)
Rent PCM: £400
Postcode: NG7
2
people found
this helpful
Belvoir letting continued to charge me 12.5% when other agents charged much lower. Inventories were poor - continual lost keys, wrong labour brought in (a plumber brought in for a hole in the roof - which I had to pay for!). With condemned fire-places and out of use cookers the house was left in a disgraceful state and I ended up out of pocket by rather a large amount of money. Belvoir letting did the minimum and I did not feel they looked after my interests, as a landlord!
Comment on agent fees
12.5% seemed a bit on the high side
2
people found
this helpful
Was this helpful?
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We are truly gutted to receive your review and this is particularly unexpected as we have just won two independently judged awards -One for our customer service and the other for our property management, Awarding us with the Best Letting Agent Nottingham 2017 & 18 and The Best Letting Agent Guide has judged our particular branch as operating in the top 5% of All letting agents across the country.
Customer service is something we take very seriously and we are really sorry you feel you have had the reason to provide us with a negative review. Your user name is quite vague, however we will try to ascertain which property this might relate to, as there is nothing currently nor has there been for quite some time a property on our books at that rental value in the area.
We would welcome your direct contact should you wish to discuss any of these matters further.
Kind Regards Lloyd Rumbold Tel: 0115 985 9259