75% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jun 23,2018
Jun 23,2018
4
people found
this helpful
this helpful
I was called by a staff by the name of Abdul, to schedule a viewing of a property. The person started asking me about the usual stuff move in date, and who to move in with, but next asked me if I have a job and what is my annual salary. I told him I am currently working in a company but I am not comfortable sharing my annual salary. He then insisted this is mandatory information to proceed. I told him the usual process is to get this via referencing process, and it starts with viewing. He then hangs up. What a rude customer service!
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Latest Reviews
31st Aug 2022
reviewed by 'Sophia'
20th Dec 2021
reviewed by 'Erinda'
23rd Jun 2018
reviewed by 'J'
1st Jul 2017
reviewed by 'Nok'
21st Jun 2017
reviewed by 'JoynalH'
Opening Hours
Address
Hawk & Eagle Property Consultants
380 Commercial Road
Tower Hamlets,London
City of London
E1 0LB
0207 709 8410
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £0 | £0 |
| Lettings | 100% | 50% | £1,300 | £1,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- E1
- E6
- E14
- 35 mins driving radius of E1 0LB
- E2
- E7
- E16
- E3
- IG
- E4
- RM
- E5
- SE
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Aug 31,2022
Aug 31,2022
1
people found
this helpful
this helpful
Awful people to deal with who don't act with any urgency. Gaslighted me as a tenant to think that I was the problem....
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Dec 20,2021
Dec 20,2021
0
people found
this helpful
this helpful
Horrible experience . Don't waste your money and your time with this agency . They don't give your holding deposit back , they promised and they don't give it back.They don't say to you when your deposit is not refundable. They find a lot of excuses for ...
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May 19,2021
May 19,2021
1
people found
this helpful
this helpful
The most unprofessional agents I have ever encountered! Not only did they change the locks to the property before my tenancy had ended, but they also kept all my belongings and my deposit money. They went on to further claim housing benefit on my behalf ...
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Jun 11, 2021
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(1)
Dear sir/madam,
you have disguised your name so we are unsure if you are a customer of ours or not. Regardless, what you describe is not possible especially if you have a tenancy agreement, which protects your interest.
If you are a genuine customer, you will have the branch details and the in-house complaints procedure to contact us. If you are not and this is a false review, it will not benefit you in the least. ...
Jun 23,2018
Jun 23,2018
4
people found
this helpful
this helpful
I was called by a staff by the name of Abdul, to schedule a viewing of a property. The person started asking me about the usual stuff move in date, and who to move in with, but next asked me if I have a job ...
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read full review
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Feb 18, 2020
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(1)
I had the misfortune to speak to a person called Reema. She consistently talked over me, never listening, and pushed for a deposit to merely ask the landlord whether an offer would be acceptable.
She was rude, mendacious and unprofessional in the extreme. I would give this agency a very wide berth! ...
Jul 01,2017
Jul 01,2017
0
people found
this helpful
this helpful
I am a landlord and have been using Hawk and eagle for years and they provide an excellent service and are very professional. I am very happy with their service...
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Comment on agent fees
Reasonable
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Jun 21,2017
Jun 21,2017
0
people found
this helpful
this helpful
I am an experienced landlord and have been renting for many years. Hawk & Eagle Property Consultants knew everything about my property and the location. They alsolet it at the time they promised. They're paperwork is very through too.
Highly recommend using Hawk & Eagle Propert Consultants!...
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Comment on agent fees
Good.
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Jan 05,2016
Jan 05,2016
6
people found
this helpful
this helpful
Very unprofessional. Carried out works to a property they manage in our development and left building material scattered loose in the shared car park for other residents to sort out. They would not acknowledge or return any communication. HawkandEagle E14 might Look like a good ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Hawk & Eagle Property Consultants places customer satisfaction above all else. Should you be dissatisfied with any aspect of our service, we would encourage you to contact the branch directly and speak with any of the senior Property Consultants for a resolution. Should you still remain dissatisfied, you should write to the Managing Director for a final response on behalf of the company at the address above or at [email protected]. Should you still remain dissatisfied, you may contact the Property Ombudsman (TPO) for Estate Agents, but not before the previous two steps, of which we are a member. As a member of The Property Ombudsman scheme, and abiding by its Code of Practice, we may disclose information about you to the Ombudsman in relation to your complaint.
Last updated at 3:23 PM 25/01/2016 by Kamruz Zaman
She was rude, mendacious and unprofessional in the extreme. I would give this agency a very wide berth!