As a first time landlord the whole process of letting out my flat felt very daunting, that was until I met Darren. He was the agent Ludlow assigned to my flat. He was obviously very knowledgeable about the whole lettings process and explained everything very clearly. He was an invaluable resource of information and was always happy to help and give advice. He has a lovely personality. I have dealt with many estate agents in London, Darren is by far the best agent I have ever met. He deserves recognition for the contribution he brings to Ludlow. Always looks smart and a smile on his face, a very nice guy with ¢â‚¬Ëœthe knowledge'