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Feb 01,2018
Feb 01,2018
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Dear Montana,
I feel the time is long overdue for me to drop you a line and express my gratitude for all the help you and your team have given me over the last five years, when it fell to me to 'take charge' of my mother's affairs.
Two quite daunting tasks presented themselves at that difficult time. Sorting out dignified care for my mother's final years, and becoming a landlord overnight, organising the rental of her home to offset the incredibly high cost of her ongoing care.
The first task, my wife and I managed to muddle through!
We were lucky enough to get mum into a place where her final years were spent among friends and under the constant care of compassionate and dedicated professionals. It is a strange phrase to use, but it was a 'good end'.
The second task was a whole different kettle of fish.
As I have told you on several occasions, I must surely hold the title of 'The World's Most Reluctant Landlord'! I knew nothing about the legalities and obligations that came with the role, and literally didn't know where to start.
Then along came Whitlocks!
You were recommended to me by a friend who had used you for many years (always the best kind of recommendation in my book) and I came to see you with an open mind to seek professional advice, and you delivered.
The list is endless. Very competitive rates for a full management service, finding new tenants throughout the time the property was rented, ensuring the property was never empty for any length of time, collecting the rent, organising safety checks, recommending tradesmen to do the maintenance that was beyond my skills, regular property inspections, etc, etc, etc.
In doing so you have virtually taken on the role of landlord and spared me a huge amount of stress, as well as shielded me from falling foul of laws and legislation that I simply wasn't aware of.
Now, as we near the end of our relationship (yes, I'm relieved but a little sad!) you have excelled yourselves yet again.
Having offered us by far the best rate to market the property from the three local agents I contacted, you then managed to get us a buyer (the very best type, namely a first timer) at a price that was towards the top end of what we were expecting, within a week. Just incredible!
Finally, I must single out Natasha for a special mention for going 'above and beyond the call of duty' over the years. I do of course realise she is your daughter, and as such you could be forgiven for sometimes taking her for granted, but you need to be told.
She is an absolute credit to you and you should feel very proud of the young lady she had become. We have all had periods in our lives that we would prefer to sidestep if we could 'go around again', and I'm sure Natasha is the same. What really matters is where we are and who we are today.
Natasha is polite, knowledgeable, helpful and a wonderful ambassador for your company. With a family business there can often be unique issues and rivalries that other types of business are spared. Certainly in my experience you and Natasha have settled into a solid working relationship which is driving the business forward.
With Natasha on board, I think we will continue to see Whitlocks boards all over town for many years to come!
Once again Montana, thank you for your outstanding help and expertise over the years. I wish you, Natasha and the rest of the team every success in the future.
Yours sincerely
Morton
I feel the time is long overdue for me to drop you a line and express my gratitude for all the help you and your team have given me over the last five years, when it fell to me to 'take charge' of my mother's affairs.
Two quite daunting tasks presented themselves at that difficult time. Sorting out dignified care for my mother's final years, and becoming a landlord overnight, organising the rental of her home to offset the incredibly high cost of her ongoing care.
The first task, my wife and I managed to muddle through!
We were lucky enough to get mum into a place where her final years were spent among friends and under the constant care of compassionate and dedicated professionals. It is a strange phrase to use, but it was a 'good end'.
The second task was a whole different kettle of fish.
As I have told you on several occasions, I must surely hold the title of 'The World's Most Reluctant Landlord'! I knew nothing about the legalities and obligations that came with the role, and literally didn't know where to start.
Then along came Whitlocks!
You were recommended to me by a friend who had used you for many years (always the best kind of recommendation in my book) and I came to see you with an open mind to seek professional advice, and you delivered.
The list is endless. Very competitive rates for a full management service, finding new tenants throughout the time the property was rented, ensuring the property was never empty for any length of time, collecting the rent, organising safety checks, recommending tradesmen to do the maintenance that was beyond my skills, regular property inspections, etc, etc, etc.
In doing so you have virtually taken on the role of landlord and spared me a huge amount of stress, as well as shielded me from falling foul of laws and legislation that I simply wasn't aware of.
Now, as we near the end of our relationship (yes, I'm relieved but a little sad!) you have excelled yourselves yet again.
Having offered us by far the best rate to market the property from the three local agents I contacted, you then managed to get us a buyer (the very best type, namely a first timer) at a price that was towards the top end of what we were expecting, within a week. Just incredible!
Finally, I must single out Natasha for a special mention for going 'above and beyond the call of duty' over the years. I do of course realise she is your daughter, and as such you could be forgiven for sometimes taking her for granted, but you need to be told.
She is an absolute credit to you and you should feel very proud of the young lady she had become. We have all had periods in our lives that we would prefer to sidestep if we could 'go around again', and I'm sure Natasha is the same. What really matters is where we are and who we are today.
Natasha is polite, knowledgeable, helpful and a wonderful ambassador for your company. With a family business there can often be unique issues and rivalries that other types of business are spared. Certainly in my experience you and Natasha have settled into a solid working relationship which is driving the business forward.
With Natasha on board, I think we will continue to see Whitlocks boards all over town for many years to come!
Once again Montana, thank you for your outstanding help and expertise over the years. I wish you, Natasha and the rest of the team every success in the future.
Yours sincerely
Morton
Comment on agent fees
Good value for money.
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Latest Reviews
5th Jan 2024
reviewed by 'Marta'
30th Nov 2023
reviewed by 'Julie'
18th Nov 2023
reviewed by 'Christina Garlick'
2nd Nov 2023
reviewed by 'S Goddard'
29th Sep 2023
reviewed by 'Alex booker'
Opening Hours
Address
Whitlocks Estate Agents
229 Pagham Road
Nyetimber,Bognor Regis
West Sussex
PO21 3QD
01243262747
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £37,000 | £1,115,000 |
| Lettings | 100% | 99% | £695 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 0 | 11 | 0 | 40 | 2 | 21 | 2 | 13 | 1 |
Areas covered
- PO21
- Bognor Regis
- PO22
- Pagham
- PO20
- Aldwick
- PO18
- PO19
- BN17
- BN18
- PO21
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 03,2024
Apr 03,2024
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From the initial contact to point of completion Joanna from Whitlocks was lovely. Prompt with updates and responding to queries. We would not hesitate to recommend their services and they were very reasonably priced! So a big thank you to Joanna & Martine..
Matt & Jan...
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Jan 05,2024
Jan 05,2024
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Very nice, friendly and professional service. Answer for all questions....
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Nov 30,2023
Nov 30,2023
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Abbie's competence made me feel confident that she would secure a sale for me .she and her team were always friendly and helpful ....
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Nov 18,2023
Nov 18,2023
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We wanted to purchase a property in Harbour Road, Pagham which sadly fell through due to not being made aware by our selling agent that we had entered into a chain with our buyer.
Martine lead the way with our viewings and negotiations followed by ...
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Nov 02,2023
Nov 02,2023
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Good experience using Whitlocks. Staff kept us up to date throughout the process of buying our property, nothing was too much trouble for Martine and Joanna. If we did speak with anyone else the professionalism of the company followed through giving us peace of mind. ...
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Sep 29,2023
Sep 29,2023
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Martine helped so much in finding the home that's right for us and I can't thank her enough :)...
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Sep 17,2023
Sep 17,2023
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Martine from Whitlocks Estate Agents was incredibly helpful and informative when assisting me with my purchase, Martine kindly referred me across to a mortgage advisor who helped me secure my first property....
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Sep 14,2023
Sep 14,2023
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Whitlocks were fantastic kept me updated all the time. And always there to talk me through each step. I mainly dealt with Joanna and Martine Who was so kind and patient with me. The rest of the team were great and always so helpful. The ...
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Sep 14, 2023
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Dear Leigh,
Thank you ever so much for your lovely review and kind words!
We are so happy we were able to be a part of your journey to find your forever home!
Best wishes,
Joanna ...
Jul 26,2023
Jul 26,2023
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Brilliant from start to finish, was kept informed the whole time. This is the second time we have used them to sell our properties....
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Jul 18,2023
Jul 18,2023
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Increadibly professional. Increadibly helpful. Increadibly reliant. Using their services, I yet to encounter and single inconvience or unanswered question. Quite simply an effortless experiance during our purchase,...
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Jul 14,2023
Jul 14,2023
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Myself and my husband recently were shown a few properties in Pagham by Charlotte Turner. She was very knowledgeable about the properties, the area and also a few questions I had regarding the local schools, All which made a great experience with great service....
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Jul 08,2023
Jul 08,2023
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I am moving from Argyll down to Sussex, so without the opportunity to visit many properties I have relied heavily on the experts available in the office. I have dealt with Charlotte, Martine and Joanna all of whom have been an immense help; so much ...
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Jun 07,2023
Jun 07,2023
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Joanna and other members of the Whitlocks team, worked very effectively with us to sell our property. We were kept informed of how things were progressing throughout the process. The team offered good advice, regarding marketing and pricing, working on our behalf to achieve a ...
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May 20,2023
May 20,2023
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For the past 10+ years I have received a first class service from Whitlocks and I would highly recommend them.
Every agent I have dealt with at Whitlocks has been professional, helpful and informative. The personal service received here is so different from the big chain ...
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May 18,2023
May 18,2023
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We dealt with Martine and Joanne to see our purchase through from start to finish, nothing was too much trouble and they went out of their way to help with all the details. Very impressed with the high level of service and professionalism we experienced ...
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Apr 25,2023
Apr 25,2023
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Martine was lovely and very professional, communicated continuously and swiftly which was ideal for a quick resolution with any questions or queries I may have had....
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Apr 06,2023
Apr 06,2023
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Whitlocks have been fabulous.
We sold our house through them- initially it sold within 7 viewings, at full asking price.
The photos are incredibly good- the house had never looked better and I think this really helped sell quickly. Unfortunately, we lost our buyer due to ...
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Apr 06,2023
Apr 06,2023
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Really helpful and great communication. I would highly recommend Whitlocks to sellers/buyers.
Joanna was particularly helpful and made the whole process very easy....
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Apr 05,2023
Apr 05,2023
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Lovely team of ladies who helped sell my property smoothly and efficiently. Would recommend as they bent over backwards to promote the sale ....
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Mar 30,2023
Mar 30,2023
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The staff are so friendly, especially Martine. She was very helpful and knowledgeable while showing us round the property! Thanks...
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Mar 30, 2023
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Hi Robert,
Thank you for your kind words and your five start review.
If there is anything I am able to do to help in the future please let me know.
Best wishes,
Martine ...
Mar 22,2023
Mar 22,2023
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Martine was wonderful she gave us the information that we needed to make the correct choices would recommend her to anyone...
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Mar 14,2023
Mar 14,2023
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Martine at Whitlocks Estate Agents was incredibly helpful and knowledgeable when showing me round properties within Pagham, nothing was too much to ask...
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Mar 08,2023
Mar 08,2023
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Whitlocks were very helpful and efficient in trying to find us a new home especially Martine who is a credit to your organisation. Martine was very patient and we did not feel rushed on such an important decision for us. Thanks for all your help....
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Mar 07,2023
Mar 07,2023
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Martine from Whitlock's estate agents was so helpful and very knowledgeable, she listened to our needs and wants and got us in touch with a mortgage advisor which helped us secure our dream home....
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Mar 02,2023
Mar 02,2023
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I first met Whitlocks Estate Agents at a viewing after I enquired about a property they had for sale in Rose Green, Bognor Regis.
From the very first phone call, they seemed very professional, attentive and knowledgeable of the local areas - nothing was too ...
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Feb 27,2023
Feb 27,2023
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Martine, at whitlocks estate agents, pagham was excellent. Very helpful and going above & beyond to help us find our new home! Couldn't recommend enough 😊...
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Feb 16,2023
Feb 16,2023
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Excellent team at Whitlocks, any question or query was dealt with in a friendly and professional way, Eve and Joanna went above and beyond, any updates or correspondence were spot on. I would highly recommend them.. keep it up girls, you smashed it and I ...
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Feb 09,2023
Feb 09,2023
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Quick and easy booking to view property. Eve met us promptly and was helpful and good natured throughout. Many thanks...
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Nov 16,2022
Nov 16,2022
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I would recommend Whitlocks Estate Agents to others. Abbie was very approachable and helpful. They made the whole process easier for me....
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Nov 11,2022
Nov 11,2022
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Martine at Whitlocks was fantastic in showing us around potential properties. Martine recommended a mortgage advisor to us who was outstanding and has found us our dream first property!
If it wasn’t for Martine we wouldn’t have found him! Thankyou!...
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Nov 12, 2022
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Thank you lucy for this lovely review, I wish you all the best with your new property! Martine ...
Natasha (Whitlock) Watts
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Martine
Joanna Stead
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Montana Whitlock
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Eve
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Vendor Fees
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No fees set. Last updated at 20/03/2023, 12:21 PM by Natasha WattsComplaints Procedure
Please contact us on 01243 262747 to find more information regarding our complaints procedure.
Last updated at 11:21 AM 20/03/2023 by Natasha Watts
Best Estate Agent in Bognor Regis 
Best Letting Agent in Bognor Regis 
