“I am a landlord. They provide Worst ever letting customer ......”
1 Star Review
Jan 06,2018
By:
'SP'
Jan 06,2018
Branch: Liverpool, 28-30 Almonds Green
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: No
Postcode: L15
Branch: Liverpool, 28-30 Almonds Green
Lettings (as a Landlord)
Rent PCM: £700
Postcode: L15
2
people found
this helpful
I am a landlord. They provide Worst ever letting customer services.
If you want to be duped and get robbed of your rent, hire them.
They are managing my flat as a fully owned service. They have deducted random amounts in the region of £100 from my rent randomly. I have to be vigilant to see why they are doing this.
I was told that once they deducted it because the new tenant did not have the parking fob and so the tenant parked somewhere in the no-parking zone and got fined. The tenant deducted the fine from the rent and consequently reeds rains deducted my rent.
This is ridiculous explanation as Reeds rains are full managing my flat. They were supposed to do the handover of the fob and other keys from one tenant to another properly and on time. I do not even live in Liverpool and that is why I have given them full management.
They agreed with my explanation and decided to reimburse me the amount but surprise surprise, next month they deducted £100 again.
Apart from that, they will call you casually like "hey we just want to tell you that we are deducting £300+ from your rent because of xyz." They are pushy, uninterested and cannot care less kind of attitude on such calls.
If you want a severe headache, hire Reeds Rains liverpool for your letting management. They are so bad that I have decided to sell my flat.
Comment on agent fees
Everything is bad. The sales guys are smooth talkers but i have not gone through the sales process yet.
2
people found
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