“I've never left a negative review for anything before, but ......”
1 Star Review
Nov 25,2017
By:
'Helen'
Nov 25,2017
Branch: Watford, Block B, 26 Wilmington Close
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: WD17
Branch: Watford, Block B, 26 Wilmington Close
Sales (as a Vendor)
Postcode: WD17
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I've never left a negative review for anything before, but I will make an exception in this case. I used them to try to sell my flat (I fell for their inflated asking price), and have never been treated more like a number and less like a human. I wouldn't blame any individuals, who were nice enough although fairly inexperienced. I think the problem is with the corporate structure which seems to pressurise the agents in such a way that they have lost sight of the human element in selling a house and that it is not purely a financial transaction. Communication was terrible, and felt very dishonest much of the time. They spoke in estate agent cliches and fobbed me off with nonsense most of the time. I switched to a small independent local agent, where I recieved amazing customer service, and was treated like a grown up. Do not use imagine, don't fall for their nonsense. Choose an independent local agent where you get on with the team instead.
Comment on agent fees
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