Cardiff, CF24
1.4/5, 9 reviews
11% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Albany Rd branch rented us a property that was later ......”

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Nov 23,2017
Minithumbdown
By: 'LMah'
Nov 23,2017
1 people found
this helpful
Albany Rd branch rented us a property that was later seized by Environmental Health for being a fire hazard. We moved into another property, furnished, with no beds. Canton branch did nothing to help.
Albany Rd lettings manager Sarah is the rudest person I have ever encountered. Her attitude towards customers is utterly disgusting.
A short review says nothing about the stress we encountered because of their incompetence.

Current landlord severed all ties with them, life is much easier.

AVOID.
Comment on agent fees
They charge an extortionate amount for horrendous service.
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Opening Hours
Address

Peter Alan
86 Albany Road
Cardiff
Cardiff County
CF24 3RS
029 20 462246

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £600 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 6 1 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Tenants beware, avoid if you can!...”

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Dec 20,2023
Minithumbdown
By: 'Bobby'
Dec 20,2023
0 people found
this helpful
Tenants beware, avoid if you can! The following is my honest review of experiences from dealing with Peter Alan. My friend renting with Peter Alan had a broken washing machine which was ignored for months, leaving them to pay the costs of a laundromat. Then ...
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“megan cummings is Useless...”

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Nov 17,2020
Minithumbdown
By: 'matt'
Nov 17,2020
0 people found
this helpful
Megan Cummings the letting manager is a useless sack of body fluids, the regional manager Benjamin Jones is just as bad, he seems too scared to call you back or just too lazy too do his job. Whos employing these goons?? When i call these ...
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By: Daniel
Dec 31, 2022
View all comments (1)
Issues as a tenant as well. They gave me a dodgy property with no hot water, no fire alarms, no working appliances, urine stained mattress and carpets. They aren't properly relaying information I am giving them to the landlord leading to delays, landlord has had enough and said shes not dealing with it. Now I am issueing a lawsuit against the landlord to reclaim money in lost rent and damages. Peter alan arent being helpful with the situation and are slow leading to delays in problems being ...

“THE MOST DISHONEST AND INCOMPETENT GROUP OF P......”

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Jul 26,2020
Minithumbdown
By: 'Ariel'
Jul 26,2020
3 people found
this helpful
THE MOST DISHONEST AND INCOMPETENT GROUP OF PEOPLE I HAVE EVER DEALT WITH...Recently saw a flat and arranged a viewing with Peter Alan, Cardiff City Centre CF10 2DZ I was driving 200 miles to see the property then after viewing I was happy to pay 6 ...
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“Worst agency ever. I am living in UK more tha......”

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Feb 11,2020
Minithumbdown
By: 'Adrienn'
Feb 11,2020
2 people found
this helpful
Worst agency ever. I am living in UK more than 6 yrs for now. I have rented from so may different people during this period. When we moved to Cardiff from London last year we put our savings in it. We haven't got job before we ...
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Attachments

Review file
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“Albany Rd branch rented us a property that was later ......”

Share on :
Nov 23,2017
Minithumbdown
By: 'LMah'
Nov 23,2017
1 people found
this helpful
Albany Rd branch rented us a property that was later seized by Environmental Health for being a fire hazard. We moved into another property, furnished, with no beds. Canton branch did nothing to help. Albany Rd lettings manager Sarah is the rudest person I have ...
read full review
Comment on agent fees
They charge an extortionate amount for horrendous service.
Was this helpful? Yes

“The maintenance team and I believe the whole management are ......”

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Oct 05,2016
Minithumbdown
By: 'TeNant'
Oct 05,2016
5 people found
this helpful
The maintenance team and I believe the whole management are incompetent and careless. Try to avoid this estate agent as they are a nightmare. The only thing they are interested in is collecting the rent. They don't care whether the house is habitable or not. ...
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Comment on agent fees
Sky high fee
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“This sale was a rather protracted one with the buyer's ......”

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Sep 30,2016
Minithumbup
Dawn
By: 'Sale'
Sep 30,2016
0 people found
this helpful
This sale was a rather protracted one with the buyer's solicitors being somewhat less than competent. Dawn kept on pushing for a sale - without her help and tenacity we would have still been trying to sell it in six months time! Well done and ...
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Comment on agent fees
Reasonable given the amount of work they undertook
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“Rented a furnished property in Cardiff through Peter Alan. From ......”

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Sep 04,2015
Minithumbdown
By: 'Lucy'
Sep 04,2015
4 people found
this helpful
Rented a furnished property in Cardiff through Peter Alan. From the start of the tenancy agreement there were problems with paperwork not done properly. The house was filthy and had to be cleaned and painted from top to bottom before we could move in. Peter ...
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“Very poor communication. Few viewings and even fewer that did ......”

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Sep 13,2013
Minithumbdown
By: 'Unhappy'
Sep 13,2013
3 people found
this helpful
Very poor communication. Few viewings and even fewer that did not appear to be anything other than a response to my telephone calls. Slow and needed badgering to drop price as agreed. Different people answered phone as main contacts were not available and those in ...
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What agent could do to change your mind?
consistent and informed communication. Do what you say i.e. follow up calls.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Peter Alan, Cardiff CF24 3RS



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