I recently bought a property in Stratford, through Matt Hajdar at Outlook property. Matt provided excellent service to me from the first contact right through to the final completion. This included showing me the property at short notice, keeping in touch with me about negotiations, and maintaining frequent contact with me and answering all my questions. This was especially appreciated as I am an overseas investor living in Australia and I found I was able to rely on him to keep me fully informed of the progress of the transaction, and to go above and beyond in his efforts to ensure the process happened smoothly.
I was very impressed with his attitude and approach to customer service, as he was able to assist me with the process and handling every issue and problem that came up along the way - in particular he was able to deal with difficult people very effectively. Matt showed expertise at all times dealing with the issues that came up, and always provided timely and appropriate solutions, even to the extent of sending me photographs of the property to jog my memory.
I found Matt to be highly professional and extremely helpful, and I felt at all times very confident that my transaction was in good hands.
I would have no hesitation in recommending Matt and Outlook property as my experience was 100% positive.