“The service is disastrous! Everyone was aware on our moving ......”
1 Star Review
Sep 26,2017
By:
'Dissapointed'
Sep 26,2017
Branch: Derby, 9-11 St James Street
Services: Lettings (as a Tenant)
Rent PCM: £499
Would you recommend?: No
Postcode: DE1
Branch: Derby, 9-11 St James Street
Lettings (as a Tenant)
Rent PCM: £499
Postcode: DE1
3
people found
this helpful
The service is disastrous! Everyone was aware on our moving in date but no one was willing to do anything until we pay application fee (even though we have provided all our details and contracts). We were not able to view the property beforehand so we requested the pictures which we got two days before moving in date and realised that there is reconstruction taking place in the apartment! The agent did not provide any details about this before when we confirmed. Absurd. The extra fees are ridiculous too!
Comment on agent fees
£200 Application fee (+£100 per additional applicant)
£100 Guarantor fee
£120 Arrangement fee
3
people found
this helpful
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Please can you provide me with further details of the situation, property address and your details such that I can look into the matter further for you.
We pride ourselves at Sure Sales and Lettings with providing a good service, your feedback is much appreciated, and I am more than happy to look into this further for you. Please call us on 01332 775322 or alternatively email on derby@surepropertygroup,com