“I would strongly recommend avoiding letting from Jacksons. Throughout my ......”
1 Star Review
Sep 11,2017
By:
'P'
Sep 11,2017
Branch: London, 1-3 De Montfort Parade
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW16
Branch: London, 1-3 De Montfort Parade
Lettings (as a Tenant)
Postcode: SW16
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people found
this helpful
I would strongly recommend avoiding letting from Jacksons. Throughout my tenancy communication on their part was extremely, needing several reminder emails and calls to get any meaningful response on issues. We were left without a dishwasher for several weeks after a Property Manager failed to respond to emails. The same Property Manager then took multiple emails and phone calls to act on a severe structural mold problem, and never responded to our requests for advice on whether the mold had an adverse effect on our health. The tenancy has now ended, and it has been over three weeks and two reminder emails since asking for further information about deductions to our deposit.
5
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I am concerned to read your review and keen to discuss this with you.
If you could please contact me at [email protected] and provide me with further details, I would like to look into this matter on your behalf.
Kind regards,
Marilyn Head of Customer Relations