Sep 05,2017
Minithumbup
Silvio Orlando
By:
Sep 05,2017
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this helpful
After about a year of thinking about it, we finally decided we had simply outgrown our lovely flat and needed the extra space that a house could give us.

Once the decision to sell had been made, it was a case of which estate agent to use. I had met Silvio through work and got to know a little bit about Homesure so they were the first agency I considered. We got valuations from them and also another couple of agents, all of which were in the same ballpark, but already knowing Silvio and having read a lot of great reviews of Homesure, it was a no-brainer to give them the business.

Silvio is such a nice person anyway, but from the off he was professional and helpful and nothing was too much trouble. He was happy to answer all our questions but never pushed his opinions onto us. He fully respected how we wanted to go about things and our quite slow timescales thanks to wanting to give the flat a bit of a ‘facelift’ before we put it on the market! He always answered our calls if he possibly could and if not, would get back to us as soon as possible. Even when in the middle of everything he became a new Daddy, he never left us floundering!

The photos of the flat looked great and we got three viewings booked in within a couple of days. Silvio was all the charm, none of the smarm! He’s very chilled and I felt he made the viewers feel welcome and relaxed. As it was, the very first viewers made an offer a few days later and so the sale was made in less than a week - pretty impressive!

Come the final few weeks of waiting to exchange contracts with our buyers and also our sellers, stress levels were high and I maybe should have been paying Silvio for counselling sessions as well as selling the flat! Anyone who’s done it knows it’s a nerve-shredding time but he certainly helped keep me vaguely sane and when we finally completed he was the first one on the phone to pass on congratulations.

We would have no hesitation whatsoever in recommending Homesure, and Silvio in particular, for estate agency services. Silvio is a thoroughly decent, honest, reputable and all round nice guy and we wish him and Homesure lots of success going forward.

Thank you for everything!
Comment on agent fees
Perfectly fair and a bonus not having to pay VAT!
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