The advice from James at County on the potential rent value and on the process for a first time landlord was very thorough and helpful. He obviously knows the local market very well and was instrumental in my deciding to use the agency. That was the good part - the rest is mixed....
The agency\'s legal ageement is a generic document with some sloppy drafting and should be updated so both parties have clearly spelt out rights and obligations in their specific agreement.
After the initial contact with a salesperson, the agency then hands you on to a variety of other individuals -all of whom are very pleasant but whose roles aren\'t clearly specified and who are not always efficient e.g the inventory for a small property had to be checked line by line as it missed off items and although a tenant was found swiftly the negotiation of terms needed intervention from me to push back on what the tenant offered to achieve the rental level advised and sought.