50% sales valuation accuracy
60% sales fee satisfaction
Apr 13,2017
Apr 13,2017
9
people found
this helpful
this helpful
Having bought from Redrow have found their service second time round to be arrogant, aloof and poor. The number of snags picked up in our house shows they have a poor quality control process in place, their service of fixing snags is to debate it with their customers rather than have the ethos the customer is always right and they moved the goal post several times in the purchasing process which made it more stressful than it had to be. They are quick to get their money from reserving a plot to 6 weeks for exchange but then their service after then goes slow. Frankly considering how much they charge for their plots now the number of snags picked up on is appalling-its fine to have some snags to pick up on when you move in but not the number we experienced. Not surprised they have gone from a 4 star rated builder to 3 star
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
24th Jan 2021
reviewed by 'Kiran'
6th Jul 2020
reviewed by 'Nicholas'
25th Jan 2020
reviewed by 'Mrs'
13th Apr 2017
reviewed by 'Unhappycustomer'
Opening Hours
Address
Redrow Homes
West Point, Great Pk Rd
Bradley Stoke,Bristol
North Somerset
BS32 4QG
01454 625000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 60% | £246,000 | £400,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 4 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 15,2023
Nov 15,2023
3
people found
this helpful
this helpful
Shambles of a developer.
Unfortunately, I have had a terrible experience with Vale Croft woods, including management, all around really. It feels you are dealing with greedy scammers. From the plans, to the comms, to the website, with shady changes everyday, prices, etc. So many ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 24,2021
Jan 24,2021
6
people found
this helpful
this helpful
Went to have a discussion about investing in Redrow Allerton gardens . We were on time but the saleslady was running late so another sales lady attended to us . She made us wait outside despite the snow and us having an appointment for a few minutes . ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 06,2020
Jul 06,2020
13
people found
this helpful
this helpful
I have been complaining about the poor quality of the soundproofing between my house and the adjoining property. All I have had is a test carried out an email to say it passed regulations. If hearing your neighbours talking, snoring and having your 7-year-old daughter ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2020
Jan 25,2020
11
people found
this helpful
this helpful
DO NOT BUY A REDROW HOUSE!!!!!
5 years in and we're still finding major issues there since build!!
5 years in and we're still finding major issues with our new" home and now were in 2020 we though we'd have the FIRST year in this house with no ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2019
Dec 09,2019
4
people found
this helpful
this helpful
I am absolutely disgusted by Redrow's 'customer services'. Following an initial snag list of several hundred issues, we are still awaiting resolution of many problems some of which date back to 2018.
These currently include faulty floor tiles that Redrow damaged, acknowledged that they caused the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2017
Apr 13,2017
9
people found
this helpful
this helpful
Having bought from Redrow have found their service second time round to be arrogant, aloof and poor. The number of snags picked up in our house shows they have a poor quality control process in place, their service of fixing snags is to debate it ...
read full review
read full review
Was this helpful?
Yes
Yes
May 14,2015
May 14,2015
8
people found
this helpful
this helpful
Out purchase fell through, no fault of our own. The site manager confirmed to us that the extras we paid for had not been ordered nor were going to be given our situation. We paid ‚£810.00 to Redrow for a dishwasher and hob which were never ...
read full review
read full review
What agent could do to change your mind?
No response to our correspondence, poor service.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
