Apr 23,2012
Apr 23,2012
0 people found
this helpful
Our washing machine started leaking on a Sunday. We rang Cedar Estates, who were incredibly helpful in running us through all the right checks, and specifically made sure that we still had hot water to our flat (the first time a lettings agent has ever gone out of their way to ask).

They then got a plumber out to look at it the next day (the first time a lettings agent has ever sent someone out for a non-urgent fault the next day).

When they told us the washing machine needed replacing, we expected that we'd be without a washing machine for the foreseeable future. Nope: they promised it to us within a week, and they ended up getting it installed 3 days later. That's a grand total of 4 days from our first issue to a brand new washing machine.

In nearly ten years renting, I've never seen service this good.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Cedar Estates Office 1! To leave a new review of Cedar Estates Office 1, please click the link below !
Write a review for Cedar Estates Office 1

(optional) upload photographs,images,youtube video or .pdf files to support your review

Cedar Estates

251 West End Lane West Hampstead, London
Greater London

020 7431 1100

Opening hours