“I would like to also mention Karina, who does work ......”
1 Star Review
Mar 27,2017
By:
'Lauren'
Mar 27,2017
Branch: London, 1-3 De Montfort Parade
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: SW16
Branch: London, 1-3 De Montfort Parade
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: SW16
3
people found
this helpful
I would like to also mention Karina, who does work there but the system does not recognize.
Jackons have made our lives as tenants a misery in the past year. We have waited and waited for them to respond to basic issues with the property which have been left to get worse due to a lack of response or care. Jacksons not only don't care about their tenants, but they send viewings to your property without fair notice on many occasions, and lie about having called you to warn you about it. Their complaints procedure is not only a complete whitewash 'Sam and his team said there was no issue with not giving due notice for viewings' when you have the E-mails to prove it happened, it takes an eternity (like everything else) and is an insult (like living in a Jacksons managed property.) Don't do it, live somewhere else.
Comment on agent fees
Expensive, absolutely not in line with level of service
3
people found
this helpful
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I am very concerned to read your review and keen to discuss this with you.
If you could please contact me at [email protected] and provide me with further details, I would like to look into this matter on your behalf.
Kind regards,
Marilyn Head of Customer Relations