“Terrible for renters, only benefit the owners. Took 400 pounds from ......”
1 Star Review
Mar 04,2017
By:
'Angryatenvisage'
Mar 04,2017
Branch: Coventry, 89c Far Gosford Street
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: CV4
Branch: Coventry, 89c Far Gosford Street
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: CV4
1
people found
this helpful
Terrible for renters, only benefit the owners. Took 400 pounds from our deposit even though we had photographic evidence of the condition before, everytime we complained they said the manager wasn't in or would call us back. This was delayed for 5 months. Case had to be put forward to ombudsman. Additionally, had no hot water for 45 days of the 366 days living there and tried contacting several times with no response, once there was a response they said they would get someone out. The people they sent out suggested a new boiler was needed, and that the message would be passed on, but we didn't get one, we had to use the emergency hot water for the rest of the time in the house, but that ran out very quickly. All in all, terrible service.
Comment on agent fees
Regular.
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